Be wary of this service. We have used this service prior to this morning's fiasco with little…read moreissues. They weren't prompt on pick up, but they got my bed bound father to and from his medical appointments. Mind you, this service is not inexpensive. That being said, the experience this morning was awful. We scheduled a pick up at 7:15 for an 8:15 appointment about 15 miles away. I scheduled it with that time due to traffic. So, at 7:25, there is no pick up, so I called the office and left a message since they were closed. At 7:35, I called again since time was getting tight. I did get a call back and the gentleman on the line said, "I'm sorry. We scheduled the pick up time incorrectly. It's in the system for 9:15. We'll refund your money and reschedule for another time." My father is bed bound, suffers from vertigo, and doesn't do well on car trips. It's not easy to get him in his wheel chair. He has no use of his arms or legs, so it's not really easy to get him ready to go. And, it's not easy to get him to an appointment. Thanks for nothing. I am never using this service again and caution you to think twice before using a service that's created for people who need specialized assistance to transport themselves to and from medical appointments. I would ask the company to start sending out confirmation notices. The only confirmation I got was an email that said my credit card was charged. Once again, all they care about is your money.

One of the best medical transportation i have encountered. They arrived on time, and the journey…read morewas just pleasant and smooth, the workers were very respectable and kind. I was taken to my destination in a timely and fashionable manner. I have no complaints. Would definitely recommend.

Assist Transit provided outstanding service for my mother, and I can't recommend them enough…read more My mother is legally blind and requires extra attention.The driver patiently explained everything he was doing. He even took extra care when driving over bumps. Our driver was patientpatient especially when picking her up after hospital discharge and transporting her to and from oncology appointments. We've used several transportation companies in the past, including ACCESS, and Assist Transit stands out by far. Their vans are always clean. Highly recommend them. Respectful, door-to-door wheelchair transportation for a loved one, this is the company to call. Btw they also do Gurney trips and dont mind having an extra passenger.

The drivers were nice and respectable. They are always on time and drive safe. I would recommend…read morethem to anyone who needs the type of services they offer.

Worst customer service that I've encountered in a long time. I explained that I scheduled…read moretransport for my husband via email and the person that answered the phone( Sam) affect was flat and discourteous. He simply could not figure out how to assist me to correct their error. I asked for a supervisor and was told he was the supervisor. I asked for the owner and was told he does not feel comfortable providing me that information. Then he proceeded to inform me that others are waiting to book transport was I ready to book for another day, $290 round trip fee. He basically made it known that I can take it or leave it. So I left it and writing this review instead. So, I strongly suggest that you be aware and careful using this medical transport service.

Now it all makes sense why this ridiculous company has soo many negative reviews…read more EXTREMELY UNORGANIZED, VERY RUDE AND DISRESPECTFUL to patients and their families. The manager is incompetent and lacks professionalism. I am surprised they are still in business! Another money-hungry useless entity. Called insurance and filed a complaint against them. Will go further and file a complaint with the better business bureau. Shame on you and your company!

I was driven from my home to my therapist's office and back home again by Miguel Sotto. I was very…read morehappy with his service. I've had this service many times in the past and will continue every three weeks. I hope that Miguel will be able to drive me in the future. He was the best, courteous, and safe driver I've had in these many years. Eleanor O.

We have been using Executive Medical Transport Service to pick our mother who is completely…read moreimmobile and in a wheelchair from her nursing facility. Executive has been extremely reliable and on time each time we have used them. But the best thing about this service is that whenever I call, I receive a live person rather than an answering machine and each time i use them the transaction is handled smoothly and quickly. I HIGHLY RECOMMEND THIS MEDICAL TRANSPORT SERVICE!!!!

We appreciated being able to book a last-minute appointment. Everything went very smoothly. We will…read moredefinitely use the service again!

5 stars are not enough for MediZoom. Absolutely top notch service start to finish. Easy booking,…read moresuperb administration, VERY flexible with scheduling, spotless vehicle. I used them for post outpatient surgery ride service home from St John's Hospital Oxnard. Owner James was my main point of contact from initial booking through the ride home. Delighted to have a fellow veteran at the helm of this business. The recovery staff at St John's were gushing with praise as well. I overheard conversation among staff praising MediZoom as the nicest, easiest, friendliest, and most professional service they have ever dealt with. My discharge nurse actually took several business cards from James when he picked me up, for future use by the Hospital. Simply outstanding all around.

I booked with Personal Care Transportation for my husband who's in a rigid frame wheelchair. These…read moregentlemen were so professional and on time each time. There are so many safety precautions too, I was confident my husband was getting to his destination safely. Communication was on point and there were easy online payments. Thank you for your amazing service and professionalism. Whenever I need NEMT, I'll be calling back!

I requested gurney transport and arrived at the appointment to find the appointment had been…read morecancelled. Your team was outstanding, flexing the timing, staying with us while the doctor put us back into appointment. I can't thank you enough for the excellent service. I highly recommend you and your team!

I am going to post again. AV Saferide, Jaime, is the best of the best. I have used this company…read morenow for several months. I have never been disappointed. Jaime continues to be a gentleman, very kind and very caring. I had a outpatient surgery yesterday afternoon. He was already there waiting for me, to take me home. I was still a little woozy from the sedation, and felt very comfortable with him taking me back home. That is how much I trust him. His heart is bigger than he. A very kind soul. You wont ever be disappointed. Thank you Jaime.

Jaime, Melina and Sandra were awesome all the way! so grateful!…read more "I had an excellent experience with AV Safe Ride. From the moment I booked my ride to the time I reached my destination, everything was seamless. The drivers were incredibly professional, courteous, and attentive. They went above and beyond to make sure I felt comfortable and taken care of throughout the journey. The vehicles were clean and well-maintained, making the ride not only safe but also enjoyable. I highly recommend AV Safe Ride for anyone needing reliable and compassionate transportation--especially for medical needs. Truly outstanding service!"