TNR Automotive and its owner, Thomas, took nearly $13,000 and returned my truck with more problems…read morethan it started with. TNR Automotive y su dueño, Thomas, me cobraron casi $13,000 y me devolvieron mi camioneta con más problemas de los que tenía al principio. I paid for an engine swap, turbos, catalytic converters, and ignition coils, and what I got back was a truck with new mechanical problems, missing parts, and clear signs of sloppy, careless work. Pagué por un cambio de motor, turbos, convertidores catalíticos y bobinas de encendido, y lo que recibí fue una camioneta con nuevos problemas mecánicos, piezas faltantes y claras señales de trabajo descuidado y sin cuidado. * The truck came back with a severe misfire and shakes constantly while driving. * La camioneta regresó con fallos de encendido severos y vibra constantemente al conducir. * They left visible bolts missing, parts loose, and failed to reinstall guards and shrouds. * Dejaron tornillos visiblemente faltantes, piezas sueltas y no reinstalaron protectores ni cubiertas. * The air conditioning blows hot air because they failed to charge the system twice. * El aire acondicionado solo sopla aire caliente porque no recargaron el sistema en dos ocasiones. * They promised warranty coverage, then refused to provide paperwork, which violates Oklahoma law. * Prometieron cobertura de garantía y luego se negaron a proporcionar la documentación, lo cual viola la ley de Oklahoma. * They trashed the interior of my truck, leaving it full of water bottles and garbage when I picked it up. * Dejaron la cabina de mi camioneta hecha un desastre, llena de botellas de agua y basura cuando la recogí. * The truck is leaking engine oil again, after returning to their shop four separate times for oil leaks in the last four months. * La camioneta está otra vez tirando aceite del motor, después de haber regresado al taller cuatro veces en los últimos cuatro meses por fugas de aceite. * The tow company they work with damaged my bumper. Thomas claimed he would get it fixed but then lied repeatedly about ordering parts or waiting on delivery. After months of excuses, there was no resolution. * La compañía de grúas con la que trabajan dañó mi defensa. Thomas dijo que lo solucionaría, pero luego mintió repetidamente sobre pedir piezas o esperar entregas. Después de meses de excusas, no hubo ninguna solución. * Thomas refuses to take responsibility for any of it. * Thomas se niega a hacerse responsable de nada. This wasn't a complicated job--swap the engine, install the parts properly, stand by the work, and return a working truck. Instead, I am left with more problems, more costs, and zero accountability. Esto no era un trabajo complicado: cambiar el motor, instalar las piezas correctamente, respaldar el trabajo y devolver una camioneta que funcione. En cambio, me quedé con más problemas, más gastos y ninguna responsabilidad. Avoid this shop. They cut corners, lie about warranties, leave vehicles in worse condition, and refuse to take accountability for their work. Evite este taller. Cortan esquinas, mienten sobre las garantías, devuelven los vehículos en peor estado y se niegan a hacerse responsables de su trabajo.

They were cheep and not trying to take avanish. Nice people there also very friendlyread more

First, the staff was excellent. Second, there were no hidden add-ons, such as shop supplies or…read morefluids. The price quoted was the price. Third, the time frame was what I expected from the beginning. I would/will take any future transmission needs to them. They did a complete rebuild for my 21-year-old truck, significantly less than others quoted.

Worst place ever. Don't take your car here. Customer service was awful. Kept extending the date my…read morecar was going to be fixed.

Amazing staff and service. Highly recommend heading over here, no matter where you are in OC…read more Staff is so very patient and helpful they helped me with my complex needs as well as my cars needs.

The did a great job on the collision repair, but I was upset when i gave them a full 80% charge and…read morereturned to me with 7% charge.. I had to asked them to plug it in before I pick up the car. I had to go straight a supercharger just to make it home. Also was upset that the white leather was not covered because you can see dirt prints where you can someone with dirty hands and clothes sat in the seat during the repair. I had to go straight to O'Reillys buy leather cleaner before the seats condition get worst. Besides those customer service complaints, I will return for future after market add ons or acute cosmetic body work. Plus they are the only shop the work on Tesla's.

They work on ALL cars! I took my Lexus to the dealership and tried to charge me over $3K. I brought…read moreit to them and it was only $800! Nice and friendly and great location!!

Expert? Judge for yourself: We are all human, and humans…read moremake mistakes. I feel like the best way to judge a business is how it handles it when it does make a mistake. I brought my car in for an oil change. The day after I got it back, there was oil all over the driveway. They cheerfully towed the car in, and fixed the loose filter, providing me a ride home and sending a Lyft to get me when the car was ready. For my trouble, they gave me a free oil change in the future. Next day, same thing: oil on the driveway again. Somewhat less cheerfully, they asked me to bring the car in. This time, they had crushed the washer on the drain plug. I got a ride that time, too, but one way only, and they didn't throw in a third oil change. These guys may not get it right the first time, but they will keep trying until they do, sorta. I will give them that.

Needed the fuel filter and filter housing replaced on my truck. They got me in right away, got the…read moreneeded parts and had me back up and running in a couple of hours. We are from Northern California and are on an extended RV trip. This is a family owned business and the owners are fantastic people.

My Toyota Corolla 2010 stopped accelerating on my way to work four days ago and then began to jerk…read moreat any attempt to press the gas. It's been randomly symptomatic like this for two years. Once, it stopped in the middle of the road when exiting the highway. I've taken it to 2 mechanics and a transmission specialist since then(covering all my bases). Its been inspected for bad spark plugs, bad 7 eleven gas, etc. Needless to say, this day, I had to pull on the side of the road to call a tow truck. Thankfully though, I called Elite Automative, per recommendation from my sister. Can I say, "Impeccable service"! From the initial customer service where all the prices were laid out to the follow-up diagnostic call before undergoing any repairs on my vehicle; From the diagnosis accuracy after the inspection(fuel pump) to the manual labor done on their off day. One of the most important things for me with any business is customer service and integrity. I now drive my car with peace of mind knowing, if anything should happen in the future, I've found a place that offers both.

I Came for a diagnostic, didn't receive a call back in two days, call up to find out the diagnostic…read morestill hasn't been ran, pick up my vehicle but now with a disconnected radio and drained battery(both issues that weren't there prior). Service manager Tim said the techs "have no clue what happened." Go figure, wouldn't take any vehicle I own or company owns here. Extremely untrustworthy! Shows why this isn't a 5 star Ford....

I'll start with, the only bright spot with this car buying process is Elias. This guy was so nice…read moreand helpful. Let's get into it. My wife totaled her 2020 Ford Fusion so we were on the hunt for a basic SUV all we really wanted was a bigger screen for navigation purposes. We told them over and over what our payments were ($377) with an incredible and unbeatable interest rate (.9%). We were realistic in that we probably were NOT going to get that rate again. That was okay. We knew that going in. We started with saying that we were interested in an escape or eco sport. Something on the cheaper end. Obviously there is limited inventory so neither of those options were available. We were shown a 2021 Nissan Kicks. - valued brand new at about 19.5K. Right in our price range. There were no floor mats, the car was dirty but had the basics of what we needed. We test drove it and started with numbers. (The real fun part). Elias was open about how at this dealership they AGREE on a price. Which we settled on 24.8K. In my opinion STILL overpriced but it's fine. We were told "at this point we just want to get rid of this car". Tyler, the manager came in after I countered and basically said they couldn't go down any further. That they would then lose money on it. He said "I don't ever want to get someone in with finance and then their payments are double what they thought." When we moved to finance, I started to get cold feet. Yes the maintenance package and the warranty was great but it would make our payments $502. Our fusion payments again, we're $377. So we were already over budget. Not once did finance give us the total of the car. They focused on ONLY telling us how much our payments would be. I mentioned 3 times how I wanted to come back on Monday with a down payment and was basically dismissed. And was told "well the difference would be $50". Doesn't matter. The moment someone says I'd like to come back, that's a hint. Or at least it should be. When I finally got all the paperwork together the next day imagine my surprise when I saw the total amount financed was 35,000. For a car that OFF THE LOT costs 19.5K. This car was used with 4800 miles. Not to mention with interest the total amount of the car would be almost FORTY THREE thousand dollars. That is more than my F-150 cost brand new. When we called to ask about possible return of the vehicle since this was WAY out of our price range, finance said "we don't accept returns". Tyler, the manager said "let me get more information and I will get back to you soon" ...2 days later and I still have not heard back. Bottom line is, it wasn't a horrific deal but we definitely could have gotten something else for $502 a month. We just should have taken our time and resisted the pressure.

So glad we found this place. Brought my wife's car here after getting some stuff fixed at the…read moremechanic (who didn't say it was totaled) and they helped us navigate the insurance claim and get her what she deserved, a new vehicle. Any wreck or issue in the future, this is the first place we'll come.

Customer service is a priority for the Allen Auto Body team. Amanda kept me informed during every…read morestep of the process. She also had our best interest at heart, it was obvious. Ultimately, our truck was totaled, but if we need any work done in the future, I'll definitely go with them.

So, when you have a car issue, you are looking for a quick fix at a cheap price, and will probably…read morebe pretty grumpy about having to spend money on an unplanned repair. That's me. Blew the oil filter cap / oil cooler on my 2015 Jeep (common issue), and went in to have that replaced, AND threw in a 100k mile service - since they were gonna be in that part of the engine anyway. Pros: - Mechanic was super fast and super friendly. Was able to do the entire job in about three working hours, when several YouTube mechanics suggested it would be about ten hours. AWESOME!!! - Price per-hour for labor was about HALF of what the mechanics at other places charge. AWESOME!!! - Place was easy to find, had a waiting area with a Sasquatch statue, and had a McDonalds next door if you got hungry while waiting. Cons: - The receptionist / admin clerk is super friendly; but was not technical enough to understand the work I wanted done, what parts and labor that work included, and how to accurately reflect all of that on my invoice (there were a few mistakes). This is common in many non-dealership garages. Dealerships I have been to tend to have a mechanic who can discuss the mechanical shenanigans with you at the reception desk. - The McDonalds next door smelled like a sewer inside their entryway. Has nothing to do with the Iron Goat business. Just letting you know in case you decide to grab an egg mcmuffin while you wait on your oil change. Bottom line: I will go there again, and highly recommend this place for other Jeepers in the OKC area. If you have a complex job, I would just make sure to specify everything you want in detail prior to and during the service, and then scrutinize the invoice prior to paying it.

Easy to work with, honest, quality repairs and kept me updated on my Jeeps progress. I would…read morerecommend giving them a shot for your off-road upgrades.