I hate how I have to come here in order to be heard, because I really tried to be understanding and…read morecalm about this situation. If you are new to town, I would not recommend this salon. New clients are paired with a level one stylist, and in my experience the quality of work and follow-up were extremely disappointing. During my first appointment with stylist Taylor Harvey, I was left with visible bleach blotches in my hair. Despite reaching out to have this corrected, I received no response. It wasn't until FOUR MONTHS later, when another issue arose, that the situation was finally addressed. During my third appointment with Taylor Harvey, I came in with clear reference photos and trusted that my hair was in capable hands. Unfortunately, there was a continued lack of professionalism. Clear communication is essential during first-time and follow-up appointments, and that did not happen here. When the final result did not match what I had asked for, I was only informed AFTER expressing concern that my desired look could not be achieved because I was booked for a partial service; a limitation that should have been explained at the beginning of the appointment. Instead, the situation was framed as a misunderstanding on my end rather than a lack of transparency. I am a college student and made it clear that this appointment was a significant expense and my primary discretionary spending. Despite this, I was still expected to pay additional costs to correct issues that stemmed from limitations that were never communicated upfront. When I attempted to contact the owner to discuss these concerns, I was told they were "too busy" to speak with me directly. As a business owner, accountability for the work of those you employ is essential, and the lack of direct communication was disappointing. The receptionist was also invasive regarding my situation and showed little empathy. It is frustrating to now have to place my trust in yet another person to fix my hair when that trust should have been honored from the start. Overall, professionalism, transparency, accountability, and compassion were lacking. Coming here to respond to said owners response, I'm sorry, but I called your receptionist DAY of when I got my hair done ( by the way, it is already yellow!!) and I ASKED for you (the owner) to the receptionist. And she told me she would give you my info. So no, I did NOT try to schedule "2 hours" before said appointment. My message a week earlier was never conveyed to you. Truly so upsetting.

Love Cara & Company salon and Tamara Keyes, an exceptional stylist. Have been a client since I…read moremoved to Mobile and have always been pleased with her magical results. My hair is fine and straight, so a good cut is essential. She listens, asks the right questions, and is focused on giving me a great look that is also easy to style. I can't count the number of times I have been asked who does my hair. Appreciate the compliments almost as much as I appreciate Tamara. She is superb!

I went in to get a consult about a perm and Mrs Patti was very straight forward and honest with me…read moresaying it wasn't a great idea with my hair type. She gave me a different recommendation. Turns out she was right! I love how May hair looks now and that she really brought out my natural curl! They were also amazing with my kiddos while I got my hair cut giving them suckers and making sure they were taken care of as well all at an amazing price!

I have been going to this salon for 9 years and to Kirsten every Tuesday for a blow out for about a…read moreyear. My appt on the Tuesday before Christmas was cancelled, much to my dismay, for a more lucrative appt I assume. Then I was informed her blow out price would increase 50% in January. Very unprofessional in my book, especially for a loyal client. Whitney, the owner, told me she supported the way this was handled. I will find another salon that is more professional in how they handle customer service.

I just got my hair cut with Allie for the fifth time and she always takes my, "this is what I think…read moreI want" and makes it great!

Excellent location in Spring Hill. My stylist listened to me about what I wanted and gave me a…read moreperfect haircut and highlight look. I can't say enough good things about this salon.

Love it! They did a root touchup and a trim. They worked me in great environment, lovely…read morebeauticians they also have a spa facial and pedicures and manicures.

I have been using Sabrina for years and I have never had a complaint. She is always timely for my…read moreappointments and very professional. Years ago, when I still had my hair colored, she did better than anyone before her. I don't color anymore but I see the other clients and she does an awesome job. Highly recommend.

Terrible experience my hair is colored three different colors and after the reality set in that…read morethis was not what I wanted after about 24 hours I called the salon and I'm not even sure who I spoke with but she was very rude and disrespectful. I can say that I asked for a refund and the girl told me that she would have to talk to the owner to even make that happen most companies when you do a service for a customer and it's not what they asked for they offer a refund apparently that's not the case with this company I would not recommend them!!

Stylist Madison did a great job with my haircut. I don't get it cut often and it was in bad need of…read morea shape up before a wedding I'm attending in a few days. She took my home cut () that had grown out to be pretty shaggy and turned it into beautiful cut with face framing and plenty of layers. She took her time and did an excellent job. It took a while, but my hair always takes a long time because it takes forever to dry and it's long, so blending the face framing and layers requires some extra attention. Salon is nicely decorated and the music wasn't too loud. Some salons blare the music, but this one was very low key.

Tara is such a master at what she does! I love how she takes the time to ask you what you're…read morelooking for and what you need from your hair. I always feel so excited about my hair when leaving my appointments! The fact that she has non-toxic products and offers dry cuts where I don't need to put my head back in the sink are added bonuses that make it the perfect place for me! You truly get the best at TMAC's!

A+++++ 5 all the way! Best hair cut I've ever had in a salon. Will absolutely make this my…read moreplace! The owner must have done this since she was born because she is beyond on top of her game!

Kayla Puckett did a great job on my hair cut/color. New in town so took a chance on a new business…read moreand am now a regular customer!

This was an amazing place to go to for hair coloring!! Mrs. Candy did SUCH an amazing job with my…read morehair!!! The trim, bangs, coloring, and styling was amazing!! Thank you Candy!!! The staff was incredible!! So sweet and they truly want their clients to be happy! They are ALL about their clients!!! I will be making this my salon!!!!