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    Transformotion Pilates

    5.0 (1 review)

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    1 month ago

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    Advocate Good Shepherd Hospital Health & Fitness Center

    Advocate Good Shepherd Hospital Health & Fitness Center

    3.8(21 reviews)
    1.7 mi
    $$

    Drove all the way here for a mammogram. What a beautiful building outside and in! Parking is close…read moreto the front entrance, and the reception area is relaxing, even with a grand piano in the lobby. Good first experience for me with one small suggestion: Change the piped in music (in the breast health department) to something relaxing, like what one would hear inside a spa. Calming music, basically.

    The facility itself is beautiful and located very close to our home, which made it very appealing…read more I even considered switching my current membership from another place to this one because of the convenience. Unfortunately, our experience has been disappointing, particularly when it comes to customer service. The issues began when my young son was invited by a friend (who is a member) to play basketball. Each visit was a challenge, even when we followed the rules and paid the guest fee. The staff at the front desk was often unfriendly. On one occasion, I was told the person assisting us was new and not yet trained. Things escalated when I received a voicemail informing me that my son could no longer visit because he had exceeded the allowed number of guest passes. I was surprised by this and called in to ask if I could purchase a full-day pass for him to play for just one hour. The front desk staff declined and said I was welcome to explore membership options. She tried transferring me to the membership representative--twice--but no one answered or returned my call.My husband eventually called and was able to speak to the membership person right away. After agreeing to a membership, he told me to go ahead and bring our son in. When we arrived, the same front desk person questioned my young son directly, asking him whether he was allowed in. I was honestly shocked by this level of treatment.While this facility is gorgeous and extremely convenient, the lack of professionalism and the poor customer service left us very disappointed. I hope the management takes this feedback seriously, as it could be a truly great place with the right team and training in place.

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    Advocate Good Shepherd Hospital Health & Fitness Center
    Advocate Good Shepherd Hospital Health & Fitness Center
    Advocate Good Shepherd Hospital Health & Fitness Center

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    Movement Improved Pilates - Movement Improved Pilates -- 2 of the 3 reformers and all of the extras, too!

    Movement Improved Pilates

    3.7(3 reviews)
    5.6 mi

    I've been going to MI Pilates since November of 2024, and it's been a joy to work out there in…read moreElizabeth's beautiful, calming studio. I feel like I've made improvements on my strength, flexibility, stamina and balance while thoroughly enjoying the workouts. I like the wide variety of high-quality equipment, the beautiful studio and the staff's attention to detail (murals on the wall, attractive lighting, free water, even a basket of socks you can borrow if you forget yours). Each work out is a little different -- we try new equipment, we work different muscles, we add a spring or focus on a new technique. Never boring, always personalized. Elizabeth is really nice and willing to help you work on the skills you're interested in developing at a pace and difficulty level that's perfect for your body's current level of fitness. Responding to another of the reviews, I've never had trouble with any finances when scheduling with MI Pilates, but I'm sure Elizabeth would try her best to fix the situation if it happened. She's an honest, hard working person doing her very best to run a really nice small business. Highly recommended!

    Had a terrible experience with their payment application messing up SEVERAL TIMES whereby it was…read moreadvantageous to their advantage! I have been cheated out of TWO SESSIONS 38.00 each total loss 76.00 the owner Elizabeth IGNORES my several requests to reimburse me for my losses ! She knows there are problems with her payment application yet refuses to fix it ! She ignores my email requests and is forcing me to take her to small claim's court ! This is not a reputable business at all and this should be a red flag warning for all new business clients to be aware of their bad unethical business practices! I am a software engineer and see the software issues yet Elizabeth knows this is working in her advantage!

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    Movement Improved Pilates - Welcome to our small, independent pilates studio.

    Welcome to our small, independent pilates studio.

    Movement Improved Pilates - Hands on, detailed instruction.

    Hands on, detailed instruction.

    Movement Improved Pilates

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    Club Pilates

    Club Pilates

    3.7(3 reviews)
    6.4 mi

    Super weird experience here. From the moment I signed up for the free intro class, they called and…read moretexted non-stop...it's a bit too much. Then, I received a call the morning of my cIass. I was told since I regularly work out I probably wouldn't enjoy it, and was offered to sign up for a more challenging class. Mind you, I signed up a month in advance...there was no need to have this conversation the morning of when I'd already planned to be there. They then began asking what membership I would want before I even had a chance to try it out. Needless to say I was already agitated with them when I got there. Then, I signed up with a friend and there was a misunderstanding with her signup. The girl at the front desk was not accommodating at all-and said it would take too long for my friend to answer their basic questions and sign the waiver (I was able to do all this in less than 10 minutes over the phone, and we arrived early for class-the previous class hadn't even let out yet. In full transparency, it seemed like the girl at the front desk just didn't want to help us). If you're looking for a reformer Pilates experience, maybe try somewhere else.

    I decided to give Pilates a try with my sis-in-law. I took the free half hour class. I immediately…read moreliked the carriage and movements with my arms and legs. I signed up right away. I purchased four sessions in a 30 day time period. Signing up for classes is easy on the app. And you get reminders. It is easy to reschedule and as long as you reschedule in the allotted time, there is no penalty. The classes do fill up pretty quick. There are a few instructors and all are good. What I love about Pilates is that each class is different. And for me very challenging at times. Many of the exercises use other equipment at your station. The place is very clean. Everyone is nice and it is a comfortable vibe. There is a mix of ages and I have seen some men in class too. I wish I had started sooner in my life! I love how I feel after a class.

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    Club Pilates
    Club Pilates
    Club Pilates

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    Transformotion Pilates - healthtrainers - Updated May 2026

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