This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

I kept getting notifications on my Honda App that my battery was experiencing a low charge and to…read moretake it to a Honda dealership for them to look at. I instead called Brandie and she said they could help me! They tested my battery and said it would need replacing soon. I decided to go ahead and replace it before I started traveling for the summer! They treated me awesome and the price was great!

I'm sort of new to the millington area and have used them and only them for a reared repair, a SRT…read moreJeep engine replacement, even some work on my work truck and I haven't been dissatisfied yet. Very nice and prices are reasonable with industry standards. 5 stars thus far with me and my services -Myron -Titan Junk Pros

Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

I thought it was the starter causing my vehicle problems. After they installed a new starter the…read morepeople at Graves did further research and found it to be a complete engine malfunction. In other words, the engine was nothing more than an expensive boat anchor. Although they could have tried to charge me about $600, the good people at Graves charged me the minimal diagnostic fee. This was the first time I have ever brought a vehicle to Graves Automotive and if I have problems with any of my other cars I will definitely be taking them to Graves Automotive!

So Far I haven't gotten My BMW X3 back after getting out of the hospital #2 months has passed!read more

I needed a basic transmission service. The staff was great and vehicle was ready when promised…read more The price was far less than the dealer had quoted. Thank you

DO NOT TAKE YOUR VEHICLE HERE PLEASE!!…read more They agreed to refund me $577 after $8500 spent on a stock transmission without a single part of their original rebuild on my truck. I am writing this long overdue review because I had hopes that there would be some humanity left in this leadership here. I am 24 now and this has been going on since I was 21. I live in NC and went to college in VA. I was visiting family and working with my uncle in Tennessee and on my drive back through the mountains, my 200,000 mile stock transmission gave out on me. Luckily for me my Uncle knew someone here at this shop and we got it to this shop. This shop then fully rebuilt my transmission (asking if I wanted to keep the shift kit, and me not knowing anything about this stuff said, "is it good, and will it hurt it"), to then hear that, "yes it could help and shouldn't hurt it". A little over 8,000 miles later at college, the truck started having shifting issues. I called this shop and was told they would need to see it to figure it out so I paid over $1,000 to get it towed to their shop, and instead of it being "covered by warranty" I was told the shift kit was causing a problem and I had to pay to get it removed. Then I had to pay to fly out, get my truck and drive it back to college. Then earlier last year my truck started slipping gears, so I scheduled it in to get looked at by a shop that was also going to work on something else for me. (I continued to drive it until then because this was my only vehicle.) Brian (my person of contact here) will lie and say that I drove on it with the knowledge that it wasn't holding transmission fluid. HOWEVER, I only found this out as soon as I got it taken to the shop in NC. As soon as I found this out, I had the truck parked at that shop and immediately called this shop. The diagnosis at that shop cost me $680. I told Brian I do not want it to be looked at this shop again because you have failed me twice now. So I had a shop that I found here local and he said no it has to be an ATRA affiliated shop so I paid to get the truck towed to the shop he wanted. That shop told me that I need a COMPLETE TRANSMISSION REBUILD. (THIS IS A LITTLE OVER 6,000 MILES SINCE THIS SHOP LAST "FIXED IT". This ATRA affiliated shop quoted me $4200 for the rebuild and Brian was upset and surprised by that high price. Then I mentioned my shop again which he agreed to go to, telling me, "I am doing you a favor". Brian then agreed to pay ONLY for the parts through his source, saying that I don't have an out of state warranty so he isn't liable. EVEN THOUGH HE KNEW I DIDNT LIVE IN TN AND THAT MY TRUCK BROKE DOWN OUT OF STATE. I then paid to get my truck towed to the shop I mentioned and he agreed to. I was contacting Brian with every update I got. I gave him the shops contact information and told him to discuss what they need. Then I was completely ghosted by Brian and his parts source. My truck is just sitting at this other shop (MY DAILY DRIVER AND ONLY VEHICLE), so the shop that had it said since Brian was ghosting me, that he would start on it and I could deal with him later. I had to purchase another vehicle in order to get to my job. Now I have had my own issues with this other shop and their staffing issues. But once I got the truck back, I sent the invoice to Brian that was itemized so he could see the prices. This lead to argument after argument and excuse after excuse and even telling me I was committing fraud. I have so much more to say and evidence of all of this. But to conclude, I have now paid over $8,500 to have a running STOCK REBUILT transmission again, paid for a car, and been treated in the most unprofessional and disrespectful/dishonest way by this shop. I am now 24 years old and this entire time I have had more character and integrity than this shop has had. All this drama over paying for only the parts after months of issues. PLEASE TAKE YOUR VEHICLE SOMEWHERE ELSE.

We took our car to Leo's and he quoted 3500 to fix it. We told him no and had the returned to us…read more The water pump pulley came off the water pump, not nearly as expensive as their quote. Also, most of the wires and hoses were disconnected. We had to purchase new hardware in addition to the new water pump and timing belt. Very poor and expensive quote. We will never use them again.

I had a problem with my car two years after an accident. Allstate suggested I use Careys body shop…read morein Millington who fixed my car with a part that Gossett Hyundai did not want to remove to service my car. I went back and forth from Careys to the Gossett Hyundai for a month, neither including Allstate cared to help me. Then someone told me about Leo's. I went to him showed him the problem and asked if he could fix it and he said it shouldn't be a problem he set me up with an appointment I took it in and he fixed the problem as stated! GOSSETT HYUNDAI your days are OVER! CAREYS never again! ALLSTATE your days are numbered! Thank you Leo you are the BEST!

My transmission was slipping in my 2017 Tahoe. I needed help. And Coleman Taylor was suggested by…read moremy favorite mechanic. And I was lucky he did. I was informed that it could take 3 days or it could take a week. Regardless, the Tahoe needed fixing. I took it in on a Monday and one day later I was struggling to find a rental when I got a call from the CT guys. IT WAS FIXED!! Went in to get it and the cost was awesome. I had been told by several that a new transmission cost a lot. But these guys were fairly priced. I can't say enough good stuff about these guys.

I was feeling a strange shudder in my truck so I called Coleman Taylor…read more They allowed me to bring it in the same day! In a matter of hours, I had heard back from Marvin and he thoroughly explained what was going on and what my options were. He was friendly, helpful and patiently answered all of my questions. I'm not going to get the repair done as the vehicle is still in it's return window but if I need a transmission repair in the future, I will definitely be a customer. Thanks so much Marvin!

If I could rate this 0 stars, I would. Very rude to me. Seemed too busy to have customer service…read moreskills. I won't go back.

I will never go anywhere else to have my car serviced while I am in Memphis. It is worth the 30…read moreminute drive to Millington to have them work on my car. Most places I've been to charge more than the going rate for various repairs, and then do it haphazardly so that you have to come back in two months. B&E repaired only what I asked to have repaired and didn't attempt to sell me anything that I didn't need or couldn't afford at the time. They do great work and charge fair prices. I am very pleased and will never go anywhere else.

Lunes Offroad hooked us up!!! Since GMC doesn't see the need…read moreto put Towing Mirrors on the Canyon (even WITH the Towing Pckg ), WE had to purchase Tow Mirrors ourselves (thank you BoostAuto). And THANK GOD for LunesOffRoad !!! DING-DANG!!! With the wiring for the turn signals, reverse lamps, the cargo light & blindspot alert systems all wired into the mirrors, I do not possess the skills, tools nor the patience to install these beautiful, factory-style mirrors. But Lunes does! Thanks so much to the team at Lunes for doing the work, and keeping me & my wife safe on the road!!!

Lunes Off-Road is the Memphis area's Jeep only shop. Moose and his crew can handle any repair or…read moreupgrade to your Jeep. With years of experience working with Jeeps, they can guide you through choosing the right upgrades to make your Jeep a beast offroad or the ultimate pavement princess. If you sent it a little hard on the trails, they can get you running right again. Death wobble, no problem, they will troubleshoot the issue for free and recommend the right repairs to get you back on the road. I have 2 Jeeps, and I fully trust Moose and his team to always keep me having fun on the trails and the road.

I co9ntacted these guys to tow/haul my 14ft enclosed trailer that had thousands of dollars worth of…read moremy furniture and exe from Selmer Tn to Sulfer Springs Tx due to me and my family relocating and and these guys took care of it and was very affordable compared to all other companys i had contacted. Above and beyond great folks with a huge heart. Recommended to anyone looking for towing hauling or roadside services of any sort. Lastly I wanna say thank you all for your services and helping me and my family in such stressfull time.

Professionalism, Punctuality, Quality, Value I'd recommend…read morehighly, The gentleman was very knowledgeable and professionally mannered. They came to my home and checked my truck for me due to a noise coming from my engine and transmission area. It was determined to be some converter thing in my transmission and some other part but can't remember the name for it exactly, anyways the gentleman went and got the parts that was needed and had my 2014 Tahoe fixed by the afternoon as too I needed my truck for it being my only transportation for work and college. I cant thank the gentleman enough. +A. Thanks guys