Great experience! They communicated clearly and quickly. Tony came and quickly and professionally…read morediagnosed the issues with my hot tub, noting a significant safety issue with the electrical which he was able to repair. He was able to take care of each of the problems within an hour and was on his way. Very friendly, communicative, professional, and reasonably priced. Highly recommend and will be using again.

We had a hot tub that sat empty and broken for 4 years! Tony was able to identify what was needed,…read moregot the parts and we are up and running within a week! It's very refreshing to work with a pro who's hard working, smart and a pleasant guy. Highly recommend Pool and Spa Doctors.

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

I had a wonderful experience working with these pool and spa services, but specifically Kyle. He…read moreresponded to my request immediately and squeezed me into the schedule last minute, which was so incredibly appreciated. Thank you again, Kyle! I will be coming back to this company for any spa needs I have in the future.

Kyle was great at repairing my hot tub leak. Good communication and quick to finish the job…read more I will call him again if needed. Lisa

This review is long overdue! I can't recommend Pool Whip Pros enough! Wesley, Paulina, and the…read moreentire team were absolutely amazing. They helped care for my 88 year-old mom's pool and she was very particular about who worked on her home. Wesley & the team handled everything with so much patience, kindness, a great sense of humor, and respect. He earned her trust by consistently doing outstanding work, and just being an understanding and kind human. What I appreciated most about Wesley was his honesty and integrity. From the beginning, he was upfront that sometimes a company and a customer just aren't the right fit, and that he also has a business and his employees to protect. I respected that because he wasn't just telling us what we wanted to hear. Instead, he worked with us every step of the way to make sure it was the right fit, and he absolutely delivered. We had actually been over-treating the pool ourselves, and it had gotten out of balance. The Pool Whip Pros team quickly identified the problem, got everything back on track, and had the pool looking beautiful again. Their extensive knowledge and expertise were obvious. Beyond the excellent pool care, they were always responsive, reliable, and genuinely cared about providing great service. It's rare to find a company that's both incredibly skilled and made up of such good people. Thank you, Wesley, Paulina, and the entire Pool Whip Pros team. You made a stressful situation so much easier for our family, and I wouldn't hesitate to recommend you to anyone looking for an honest, knowledgeable, and trustworthy pool service. Thanks for everything!!!

We switched our weekly pool maintenance service to Pool Whip a few months ago and have been very…read moresatisfied with the service. Mitchell, the lead technician, is extremely professional and courteous. We are first time pool owners and had many questions about the pool. Mitchell always listens to our questions and methodically answers them. We are very impressed with his knowledge and guidance on pool equipment. When calling Pool Whip, Paulina answers the calls. She is also extremely professional and courteous. I would highly recommend Pool Whip Pros.

We are so grateful that Nino took on our emergency situation we had with our pool skimmer that got…read moredamaged during the concrete demo. He was a little nervous to take it on because we have a vinyl liner pool, but because he seen our situation and knew we needed help asap, he did not hesitate. He got on the phone with his connections and found us a new skimmer that happened to be in concord. He left and returned within an hour with the new skimmer. Right there the trust was solid. For him to purchase it without us giving him money was awesome. Nino filled us in on how everything was going to go and the new skimmer and water lines are fixed and back up. We so appreciate Quality Pool & Construction & highly recommended "Nino"!. Alex & Shawnna Novoa

Beyond Grateful - These Guys Are Pool Perfectionists!…read more After a nightmare experience with a previous pool contractor, we were left with serious issues--steel showing through the pool shell, a poorly constructed wall between the spa and main pool that was far too narrow, no autofill, and a general sense of disappointment. Enter Chris, Nino, and their extraordinary crew--and everything changed. From day one, they approached our project with a level of professionalism, precision, and pride that you just don't see often. They corrected every single deficiency from the previous job and turned our backyard into the beautiful oasis we originally dreamed of. Their attention to detail is unmatched. They rebuilt the problematic areas with care and craftsmanship, finished the pool with a stunning pebble-type surface, and then installed gorgeous white limestone all around the pool deck--which they thoughtfully sealed to preserve its beauty. The final result is nothing short of spectacular. Watching them work was like watching a well-oiled machine. These are not just contractors--they're artists and perfectionists who genuinely care about the outcome. And they're reasonably priced..Very fair! If you're looking for a pool contractor who will do the job right the first time--or even fix someone else's mess--Chris and Nino are the team to call. I cannot recommend them highly enough. They gave us a pool we absolutely love, and peace of mind we didn't think was possible after our earlier experience. This is one of those rare moments when 5 stars just don't feel like enough.

------ it only took css two days to come and fix my hot tub . my hot tub is the only thing i have…read morethat is truly a luxury, so when it doesn't work i miss it a lot ! their labor rate is very high so don't be surprised ! the parts are also way expensive . angela is the best employee . she really knows what's going on and doesn't waste your time . . . Big

Jose diagnosed and repaired the problem in a jiffy. Very impressed! Thanks for your fast…read moreefficient service

Once again, Kari from Spa Works Repair provided outstanding service for my Meridian One hot tub…read morerepair on May 5, 2026. The lower control and main circuit board had failed, and Kari was incredibly responsive throughout the entire process. He communicated promptly before the parts arrived, kept me informed along the way, and quickly scheduled the repair once parts were available. Kari also worked directly with the distributor onsite to ensure the replacement circuit board was properly installed, configured, and functioning exactly as it should. His expertise and attention to detail gave me complete confidence that the repair was done right. This is just one of many occasions where Kari has delivered exceptional customer service and high-quality workmanship. He is knowledgeable, reliable, and genuinely committed to taking care of his customers. I highly recommend Spa Works Repair to anyone looking for honest, professional, and dependable hot tub service.

Prompt and efficient with accurate and reasonable quotation for work to be done. Honest assessment…read morebased on photos of the problem leak and happy to help provide instructions plus spare part if a similar leak were to occur with my 20-year-old spa. Friendly service. Highly recommended Kari for any spa work.