1. Transrebuilt

    1. Transrebuilt

    0

    Hillside, IL

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    Services - Transrebuilt

    Auto transmission repair

    Transmission leak inspection

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    6 years ago

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    KCC Car & Truck Care

    KCC Car & Truck Care

    4.1
    (15 reviews)

    Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

    If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

    Murphy's Transmission & Complete Auto Repair

    Murphy's Transmission & Complete Auto Repair

    3.9
    (33 reviews)

    Christan, Mike, and the rest of the Murphy 'family' (and it DOES feel like family!) were super in…read moregetting our oldest Subaru tuned up and ready to ride well while we were on vacation! I especially admired their integrity about our catalytic converter needs: sent me to Raj at Brookfield Mufflers as Murphy's doesn't do welding. These are good people! I'll be back!

    Not professional, not knowledgable, no accountability…read more I called on Tuesday to see if I can leave my car with them Thursday to get a check engine light resolved and brakes checked. I mentioned it was important I get the car back by Monday morning for work and they said it would be done by Friday. 8am Monday comes around, no phone call last week, the weekend, I call they said they didn't know i needed it Monday morning, they are just starting it. They said no one told them that.. I then have to take off work. I get a phone call at 10:40am about the results, I need a new EVAP canister PURGE per code, which I received too on my device. Then over $900 for only my front brakes. I just say yes at this point because I have work at 5:30am the next morning and need my truck. I got to pickup my truck at 2pm, the guy at the front desk asks me about my display how it's not working. I thought that was odd, I go to my truck and now my radio screen/display will not light up or display. I asked what happened the other guy Mike starts yelling at me when I asked how can I leave it with you guys, you clear codes, and now my display won't work. He did try and do a few things but acted like he didn't know about it, but the other guy did? Very suspicious. Didn't want any ownership, yelled at me for it not being his fault. I now have no AC because I can't access my display on the hottest week of the year so far and they offered no resolution or offered to take it back in to try and fix the issue.. I had work done by them last year when I moved out here, I trusted them. I thought I had a local, reliable mechanic like I did where I'm from, but I see now that they're unfortunately just like all the rest. I'd pay their prices for a good experience and trustworthiness, but that is gone. I would recommend shopping around mechanics so the same experience doesn't happen to you.

    Transrebuilt - transmissionrepair - Updated July 2026

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