I hired Kaiser to do three electric panels as well as service and knob and tube replacement in an…read moreold house. Around ~$7k worth of work. Once it was done, I went in and found a cracked new light fixture, knob and tube still there, drywall not replaced where they put the panels, leaving a void in the wall and upon my HVAC guy shocking himself because they had marked a wire wrong from a box, I asked them to come back in and correct the issue. Specifically asking them to make sure the right boxes are powering the correct sides of a duplex which I was told would be checked out. I was told that was done and the best I could tell, it was because some of the visual things were taken care of (except hole in wall and knob and tube left). Fast forward many months and me paying them already, I find that there a ton of wires powering wrong sides of the duplex. I discuss with them again and they tell me they don't believe that's their issue as they only replaced the boxes, even though I specifically asked them to make sure this was not the case the second time out. I asked them to contact my handyman that knows the issue way better and they didn't even bother to call from what I'm told. Nor did they bother getting back with me after that conversation. I came to Kaiser because I thought they were the best. I hire Union electricians because I wanted it done right the first time. They showed they're no better than anyone else, they just charge WAY more. I now get to pay someone more to come in and fix their shortcomings. I'll never use them again! They claim one thing and do another. Would have been very easy to make this right, but they chose not to care enough to even know what it would take.

Installed a Rheem air conditioning unit for us at an affordable price. Did an excellent job and…read morewould definitely recommend cool tech for any of your hvac needs. Completed job in same day and had us cooling again.

Owner came to my house Tuesday On time 8/20/24 checked my central air said compressor was bad…read more$2500 to replace said he probably couldn't find one then he said $7000 to replace entire cooling and heating unit said he would call me the next day about the compressor and today is Monday 8/26/24 haven't heard anything but I did get a invoice by text for the service call on 8/26 My Home Warranty company had another company come out Friday the Technician said the same thing compressor bad he went to his truck for 5 minutes and came back in and said he could replace the compressor for $1350 and it will take a couple days to get it

I bought a zero turn ferris stand on sixty two inch deck had mechanical issues today, took it in,…read morethey got right on it.Absolutely, best customer service I have ever had.Eric beeser and justin Hutchin our top notch in their customer service.Absolutely a hundred per cent satisfied

Had to drive a fair distance using them for a warranty repair. When we went to settle up the…read morewarranty only included the parts, which I understand. But they stated it's only covers seven dollars in parts, and if you want that cost of parts removed we would have to come back again for someone to change the ticket. I could have stayed local- non warranty and been better off, and will next time.

Sunrun rep told me that Illinois needs to install several mini solar systems to provide energy…read moreduring peak seasons. In the past Illinois has had to purchase energy and the mini systems would eliminate the need. I needed to be approved because they were only allowing them in certain areas. They did not tell me I would be charged a flat fee for my solar energy. They installed the panels and have damaged my roof. The damage was reported to them in January and now in April the roof is leaking and damaged the interior ceiling. They finally came out May 8 and did some temporary patches. Now the claims person is telling me the patches are considered permanent and they will not be replacing the damaged roof. My roof only 3 years old. My contact person at Sunrun is Carrie (385) 257-3398. Case number 19230512.

When I first met Sunrun it was through Costco. Salesman came out to our house and was very friendly…read moreat first, then became very pushy and not upfront about their product at all. Not opposed to solar panels but renting them is not for us. Salesman got irritated when we would not sign the contract. I thought it was a scam after finding out sunrun takes all of the rebates that you receive from state and federal. Pushy salesman, not upfront about contract details, and overall scam. Don't fall for it. Solar panels with a loan on them are very hard to sell to homebuyers. Speaking of pushy, I have a no solicitation sign on my front door next to the door bell....guess who was at the door after seeing the sign....you guessed it Sunrun. Told him I was not interested multiple times before he left. He just would not take I'm not interested. If you see Sunrun, run!