I was so glad I found this service to help ease my own fears. I was given a reasonable quote for a…read moredeep cleaning service (I am a cancer survivor and asthmatic so you can imagine why I was so concerned for our new world of Coronavirus fear). The service was quick (next day) and thorough and extremely professional. It may not be a complete solution, but a deep cleaning and sanitizing offered me peace of mind in today's crazy times.

Came in my store sprayed the vents and cleaned all the walls, ceilings, and floors. Very punctual…read morearrived next day on time. Great service with Rick.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

They came fast and took care of the problem quickly. The price was reasonable. Very professional,…read moreneat and polite.

First let me start by saying I was happy with service and the technician. No problem there. My…read moredisappointment was with the OUTLANDISH pricing. it bordered on fraud and theft. Technician showed up as promised, I was given an estimate of $999. Not knowing how involved the process would be I then gave the go ahead. Technician pulled the toilet and ran the snake/auger for less than an hour.!!!!!!!! He had to come back the following day as the kitchen sink was still clogged (his mistake) this was another half hour. I understand business cost and overhead, BUT this still came out to an hourly rate of about $600... Friends and family who had similar work done by other companies told me I was ripped off big time. Needless to say, I will NEVER use Roto-Rooter again and would strongly recommend others look towards a smaller, local company for more reasonable pricing. These guys are scam artist.

Great workets loved my new floor!!! It was beautiful,Thank you so much for doing suvh a great job!!read more

True Restoration was with us from start to finish. They helped us contact our insurance carrier…read more. Explain everything that needed to be done to repair our garaged. The men are professional, courteous and very knowledgeable. Our garage was spotless when they were done. I would call them again if needed.

John came by post hurricane Ida to assess the damage to my basement. He was thorough and even…read morethough he told me because of the minimal damage we probably couldn't utilize their service fully. He spent over 30 minutes going over various items with me on how we can update our basement going forward and what materials we should get. He was very friendly and thoughtful and we appreciated it.

I had a sewage backup in my basement and needed the antimicrobial treatments immediately. Response…read morewas very quick and John came right away to take a look at the damage and explained what needed to be done. The cleaning was done next day. He is very knowledgeable and kind enough to help me writing the notice of the claim. I 100% recommend this company.