I used their services two years ago and they were great. Unfortunately this time around, I had scheduled a date and they no showed. They didn't answer the phones or call me back that entire day or ever for that matter. Terribly unprofessional and disappointing. read more

Have used them for many years. Always a good experience. Ty is responsive and gets the job done at a competitive price. read more

Ty the owner is very nice and accommodating. He is definitely customer service oriented and ensures client satisfaction. Oscar the technician came to clean my ducts and was very efficient. He was very thorough and made sure all my ducts were clean. Ty also added in a free dryer vent cleaning for free. Highly recommended! read more

Pro-Duct Air Care - Air Duct Cleaning Near Me - Hicksville, New York

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Al cleaned out our 2 systems. He went above and beyond to communicate issues he found in some of the ducts. This is our second time using this company and they're always honest, professional, and good at what they do. Highly recommended. read more

We had two units done today by Mike and Francesco; upstairs and downstairs. They arrived on time, were respectful and neat...took all precautions re: COV19 and most importantly, to us...were patient with the dogs! We have two Yorkies who attack the vacuum, so we expected the worst, and were pleasantly surprised that they didn't get TOO upset! Pro-Duct beat the competitors in price and in professionalism...AND they did a seriously good job. I didn't take 'Before' pics, but these are the afters...of 20 year old ac vents. We will use them again and recommend them to everyone we know! Great job, Mike and Francesco- You guys Rock! read more

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We were VERY pleased with the service the young man was knowledgeable and polite and tidy on my home For sure i will use them again read more

Just hired this company to do my mom and my house's HVAC cleaning, Ty the owner quoted us a great price for doing 2 houses and there's no surprises. Al the technician came to our house on time and finished each house in around 2 hours, he explained everything to us thoroughly, he lined my floor before setting up the equipment and cleaned up everything when he's done! We are very happy with the service and will keep using them for other duct cleanings! read more

Pro-Duct Air Care - Carefully covering up my floor before setting up the equipments! - Air Duct Cleaning Near Me - Hicksville, New York

I recently hired Pro-Duct Air Care for air duct and dryer vent cleaning. The customer service provided was excellent. They honored their quoted price and did not try to surprise me with "hidden charges" or additional work, which I really appreciated. They arrived on time to begin the work and were very courteous and transparent, taking the time to explain the whole process to me. What stood out was not just their professionalism towards me, but also the respect and courtesy they showed each other. To me, it was a positive reflection on the owner(s), and made me feel comfortable that I chose the right company for the job. From the time I first set up the appointment through to when they completed the job, they acted with honesty and integrity. I would highly recommend them. read more

Had a great experience getting the ducts cleaned at my parents' house. Ty was super helpful and explained everything very clearly over the phone. The pricing was reasonable and no surprises there. Michael came to do the cleaning the day of the appointment. Right on time. Really great guy, explained everything thoroughly. Showed us before and after photos. And took great care of our space, taking off his shoes to go down to our basement and laying protective carpeting wherever he worked. Our heating system is working better than ever and the air quality in our house feels so much better. These guys are the best. Will definitely be using them again in the future. read more

Great service. Professional and efficient from start to finish. The price quoted was the price honored, no hidden fees or 'upgrades'. TRUSTWORTHY company. read more

Amazing! I've been needing to get my dryer vents cleaned but with one day off a week, it kept getting pushed to the back burner. When I called and asked how soon I could have them do the job, they literally were able to fit me in same day. The guys that came were great. Courteous, efficient, and did a great job quickly for a fair price. I would most definitely recommend them. read more

I highly recommend this company. They were very accommodating in terms of scheduling and fully explained the cleaning process on the telephone. We were given a one hour arrival window, and the technician did arrive within that window. He was very courteous and professional and he explained exactly what to expect. We were shown before and after pictures of the main trunk, and he even moved things back in front of the registers after cleaning them. Also, they honored the quoted price and didn't try to add on any extras. read more

This was my first time having duct cleaning done for our new house and the employees at Pro Duct care were very professional from start to finish. Al went above and beyond and helped us throughout the whole process and even did additional work that he said would be beneficial for us. read more

Great service. Will definitely be using again. On time, clean and efficient. After a miserable experience with the last contractor. Ty was a breathe of fresh air. Absolutely recommend. read more

They arrived on time and they did a great job. They covered the floor and cleaned up after job done. My nightmare was gone. Thank you!!

Wonderful service and they were so helpful -- answering any questions I had and offered advice and showed me a few things I was unaware of since I had just purchased my home. They even vacuumed and cleaned up after themselves which I really appreciated. I highly recommend them to anyone looking to have their air ducts cleaned! read more

This is the best company for air duct cleaning in long island. The entire process was extremely easy and efficient. Ty was quick at responding and answering all of my concerns. The technicians, Lara and Francisco were super polite and professional. They explained each step while they were working. The cleanup at the end was spotless. Overall very satisfied with this company. Will hire them again. :) read more

Al the supervisor was great, knowledgeable and explained the whole process to us, very professional would deff use this company again!!!

I called this company and they came to my house and properly diagnosed my problem and and were very efficient and professional in solving it. Highly recommend read more

DON'T use anyone else!! These guys are the only ones to use. The equipment is top notch and the employees stand behind there word. They did the work as promised, and didn't try to skimp on the work. I would have given 5 stars but there was an issue that the guys returned and made right. read more

Fast & easy. They actually arrived eariler than expected. Called first to ask me if it was ok. The workers were courteous and informative. They came in and got to work quick. I had my heating vents and dryer vents cleaned out with their huge truck vacuum. looking forward to nice clean air in the house! read more

Amazing results. We had both the heating and A/C ducts cleaned and OMG did they need it. Michael and Francisco were prompt, courteous and professional. They took great care in what they were doing and they did it extremely well. Also, Pro Duct's flat pricing policy is fair and eliminates any potential BS. I am recommending Pro Duct Air Care, highly, to my neighbors and friends. read more

A pleasurable experience with this company from start to finish. After "calling around" to shop price the owner or Pro Duct Air Care, patiently explained to me the necessity of the service, the company's competitive advantages and the fees. I made an informed and educated decision and hired Pro-Duct to clean my vents because I felt the ducts in my home needed to be cleaned, Pro-Duct would do a proper job, and I would be charged fairly without any surprise charges. When the technicians arrived at my home, they explained the entire process to me and then set themselves up for work. They respected my home and took care to keep it clean as they worked. After the job was complete, the technician reviewed the work that was completed and I immediately noticed a difference in the performance of my home heating system. I feel that this was money well spent with a top level respectable company. If I could give more than 5 stars as a rating, I would! read more

Arrived 5 minutes early and were courteous, professional, honest and informative. Price was exactly the same as the estimate given. Work was done quickly and neatly. Both individuals were friendly and a pleasure to do business with. read more

Very good service and very knowledgeable. They were also on time and happy to answer any questions.

Great service! Polite, timely, did a great job. Thanks!

Professional and punctual with very competitive pricing. The workers were very efficient and methodical in their approach which I appreciated. They rolled out carpeting to make sure not to damage the wood floors and helped change out any old filters they found. They also forgot 1 part of the initial cleaning and came back to complete at no additional charge. I will definitely look to them for the next cleaning and would recommend with confidence. Very honest and up front with hassles. read more

I highly recommend this company, perhaps for an unusual reason. I recently hired them to clean the ducts in our house. They arrived on time and started work on both of our A/C units. Unfortunately, they found mold in the flex ducts attached to the units. They explained to me that it is impossible to clean mold when it grows in old-style flex ducts because they are porous so they could not do the job. They showed me photos of the problem and then reassembled the equipment. They didn't charge anything for the service call. I just can't say enough about the integrity of the people that work for this company. I would not use any other duct cleaning service on Long Island. read more

Al and his crew fixed and cleaned my broken, filthy dryer vents and the dryers are working great. Reasonable price, neat and efficient work. Highly, highly recommend this company. read more

They arrived on time, were very friendly and professional. They events be us tips on how to keep the the ducts and vents clean!

Great service....very professional and efficient. I would definitely recommend them...they were very honest. Technicians couldn't be more personable. read more

Service was great! Pro-Duct arrived on time and got right to work. They were efficient and professional. Team leader Ty was very friendly and explained everything they were doing. As a new homeowner, this was very helpful and informative for me! I would not hesitate to use them again or recommend them to others. read more

I was so pleased with the service. I was able to get same day service. The two men were professional and courteous. My neighbor already asked them for their card. I will definitely use them again!! read more

I searched for companies regarding cleaning of my ac ducts. I was so pleased I decided to go with Pro Duct Air Care. When I first met Al and his assistant I knew I would be in good hands. They arrived on time, were very polite, friendly and professional. They had their work cut out for them as I had mold not only in the main part of the system in the attic but throughout my ducts from the ceiling. Al was very meticulous to make sure all of the mold was removed and then sealed all the areas. They then proceeded to clean the ducts. They were very clean, there was nothing to clean after they left and did a fantastic job. I would certainly recommend them to anyone needing this type of work. Thank you Al and (I believe Oscar, hope I am right) for doing such a great job today. I would certainly call you in the future to do it again should the need arise. read more