Stephanie works in Irvine office was very professional and patient, she explained to me in detail…read moreregarding my questions, I'm very appreciated of her help and I would like recommend her!

I have known Cynthia Chang for the past 15 years, this girl knows her stuff!! Cynthia has…read moreincredible memories of all my past travels, and my family's too. Especially during the pandemic, besides book my flight, she also helped me found the hotels I can stay for quarantine. And when the status of the flight not clear, I know I can just ask her and she'll find out all the information for me. And this is something airline can not do by booking online with the airline. Cynthia gives superior services and also thinks for you. She treats you like how you like to be treat. Love her

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

I thought I had lost my passport so I frantically contact Passport Now - OC…read more I texted the number and got a response right away. The worker that assisted via text was very friendly. Although I didn't use their service - I appreciated the quick feedback. Here is the FEE BREAKDOWN (as of February 2025) Private Hand-delivered service $399 (Plus Government Fees) for 8 business days $499 (Plus Government fees) for 5 business days $599 (plus government fees) for 3 business days government fees range between $195 to $225 per application. I hope this information helps someone out!!!

Recently returned back to Southern California after the last few years as a Vegas resident. Ended…read moreup getting a partial refund on my AAA Mountain West Group membership when I signed up with AAA So Cal which was great. Note you have to call the AAA membership provider you originally were with to get this refund. So Cal did not offer this to me when I signed up. Went through the hassle of going to the DMV last week to register my car in CA and also get a Real ID. The experience at the DMV last week was so frustrating that I'm glad I was able to complete my car reg at AAA. They took care of my vin verification and validating my smog check, which were both things I didn't know you had to do to register an out of state vehicle. Then the lady at AAA handed me my new license plates/stickers, and registration and I was on my merry way! Phew. Thanks AAA for saving me from another DMV visit.

If you're on the brink of a DMV meltdown, check to see if the service you need is available…read morehere....this AAA saved me from DMV despair. We had Libni help us and she's awesome, very helpful, and friendly. She helped me sell a car and transfer the title without me needing hoarding level coffee skills or a mantra to survive. We were in and out in 20 minutes, it would've been even faster had we filled our forms out ahead of time too. Services offered here: Car title transfers, registration stickers, and replacements, all without the DMV's moodiness. **Driver's license renewals, TOP permits, personalized plates, proof of insurance, MSO or out-of-state title issues, **they've got your back. International Driver's Permits? Check. Travel planning, need a cruise, attraction tickets, or passport photo? This spot moonlights as your travel concierge. Insurance too, auto, home, life...because who has time to juggle multiple offices? In conclusion: AAA on Alton is like the DMV with a caffeine jolt!! efficient, helpful, and quick. Libni, you rock. Five stars for saving my day, and possibly my soul from the DMV.

I should give this place negative stars. My parents have been long time customers of this place…read morebecause of their language barrier and us unable to help out when we were younger. Due to the coronavirus outbreak, my parents had to cancel their flight because: 1) One of them is immuno-compromised from cancer treatment couple years ago AND both of them are over 65 years old, which is at high risk for getting infected on a 12 hour flight in a confined space. 2) They were going back for my wedding which I had to cancel because it was more than 200 people gathering - a policy recommended by CDC during coronavirus outbreak. 3) We even have asked for a doctor's note to help explain the situation. Not even expressing their understanding, they complained about how their business is hurting and that they have to charge my parents $80 for admin fee and $200 for airline change fee PER PERSON. No help whatsoever and did not take time to try to negotiate with the airline for exceptions (the $200). We even let them know we already called the airline and they said they are able to waive their change fee of $200 but need to hear from travel agency because we booked through the agency, but this company kept saying they don't believe it but they can try if we "insist". What a way to protect their customer of OVER TEN YEARS. I told them I have no choice but to file for travel cancellation protection from my credit card and then the original rep that was helping me, without telling me, just handed the phone to her boss, who continues to yell at me for saying they are unable to help with any charges and we have to cover all the costs. I even asked her if we can just push our dates back to end of the year when the outbreak is probably more stable and she did not even consider it. A selfish, for-profit only company that does not care for their customers. I DO NOT recommend. avoid at all costs and book directly with the carrier.

Probably the worst experience in my life. Booked a non-refundable flight without my discretion.read more

Unfortunately, travel travel has closed for business. I've…read morethem exclusively for personal and business travel. I've referred them at every opportunity there is no substitute.

The "BEST" travel agency in Southern California. Our family…read morehas been traveling with them for plus 10 years. From beginning to the end your booking with Travel Travel will be treated like VVIP. Ask for Lindsey, she is the best and very professional in this field. So book your next dream vacation with Lindsey, she'll be more then happy to work with you on any budget to make your next dream vacation to the next level.

Rami is amazing. I took my team members on a getaway weekend to San Diego. He set us up with 3…read moreupgraded rooms at the Sheraton. All had marina views. Thank you Rami for making me look like a RockStar. If you are not using Rami you are overpaying and getting less for your money..Looking forward to our next 2 getaways this summer Thank You Again Rami

Happiness Assurance has been great as we've gone on vacations for nearly 10 years at beautiful…read morelocations recommended by Rami: Costa Rica, Grand Cayman, Nuevo Vallarta, St. Maarten, Cancun, and the Dominican Republic. All at great prices.

Excellent service! Unfortunately I did not get the friendly girl's name that helped us today (3rd…read moreyear UCI student who speaks Mandarin and Cantonese!) but she was so sweet and highly skilled at her job! The entire process took about 10 minutes. She meticulously checked all our documents to and explained the process in detail including the ETA of the renewed passport. Tip: Bring copies of your documents to avoid a $1 photocopy fee :)

Sau was super helpful and treated my 6 month old son with kindness. My husband and i were given…read moresuch a hard time other the Post Office and wasted two weeks for no reason due to an incompetent worker there. Needless to say, our process was swift and easy here. We made an appointment 12 hours in advanced, and was in and out within less than 15 minutes for our son's first time passport application. We are now eagerly waiting for his booklet to arrive home, hoping for a smooth sailing process from here on out until our trip to Belize next month! Prices are higher, but totally worth it. Thank you again, Sau!

I will be traveling to China soon and learned that visa is required to enter the country. After…read morecalling several travel agencies in Irvine, I went with America Asia Travel. Kelly helped me with the visa application and I got it back in 5 business days! I would definitely recommend their services to any friends and/or family members that need the same. Kelly is very polite, courteous, and very pleasant. In fact, I learned that they have many great travel packages on their website so I will definitely check that out on my next trips. I have been doing my own travel bookings the last few years and had a bit of difficulty sometimes in coordinating the flights between some destinations in the Asia. Thanks Kelly for the great service! I will see you again in the near future.

Pretty reasonable tours within the USA. These people specialize in Chinese speaking tours and there…read moreare ones which offer 3 day trip to San Francisco, 4 day trips to Phoenix etc. The one to SF is less than $300 for 2 persons and includes a trip to Hearst Castle (includes admission too). They do not take credit card for these tours and excursions, but will take credit card for airfare. For the tours and excursions only cash and check.

If you are looking for a great travel agent for planning ant type of trip/vacation and are looking…read morefor someone to help you get the most out of it, you should seek out Jerri Adair-Williams at the Travel Store in Irvine. She is very knowledgeable and can help advise you from the beginning to the end. Jerri has now assisted us on 3 Disney Cruise vacations by recommending various excursions, places to stay and arranging ground transportation. Thank you, Jerri, for being there for all 10 of us and taking the worry out of traveling, especially during these trying times. You are the BEST!

Sue Shelby arranged for us a fantastic trip to see European Christmas Markets. From her pre and…read morepost trip recommendations to suggesting a Uniworld River cruise, Sue was incredibly helpful. Everything ran smoothly and was spot on. We appreciated Sue so much and can't wait to use her as our travel agent for our next trip.