I'm not going through the details. I just want it known that Lenore ( if I remember her name…read morecorrectly) was completely rude from start to finish. I don't like leaving bad reviews but I can't shake this one off. The agent across from me was all smiles and respectful to her clients. I got the complete bitter opposite. I simply got the wrong agent.

ve been living El Paso since 1981 same place on Eastside. The reason I write this is after all…read morethese years living in this town I have never had such unpleasant experiences with the a locally owned business as I did at Westside Suntravel. I'm surprised the president of this company, Mr. Paul Corman, will allow these things to occur. I've visited and spent much money with Westside SunTravel before, but never had any unpleasant experiences. I've been dealing with them for a longtime but never had to dear with such unspeakable, selfish people Who had no common courtesy to their clients needs..we canceled all our Travel with them & ask for our copy of our passport and credit card back. This was at Eastside SunTrevor located at 1718 N. Zaragoza. My neighbor & I had an appointment with one of the agents at that place. On 31st of October at 10:AM to pay the Downpayment that we've been talking about for our trip. The problem was when we were conducting business at their office about a one hour later I needed to go to the restroom. So I asked them & They said their restroom is only for the Employees going as far to tell me to go to the next door to Popeyes or theother side insurance company's restroom. I couldn't believe what I was hearing... I even asked to see the manager & explained it to-her that I'm Elderly person my bladder is not dependable as it used to be therefore I need to go now.. but they wouldn't give it up still want me to go to next door... keep saying it's their policy. Most of us, when the time comes to go you have to go ... I couldn't believe what was happening. I have been with SunTravel before but never experienced anything like it.... The reason we went to the Eastside, we live close to buy it. It only takes five minutes to get there. So instead of driving way out to the west side since it's the same company we never expected anything like this... What upsets me was that they didn't have the simple common decency of allowing their clients who is elderly need to use a restroom. I don't think the president of this company Mr.Paul Corman, will never allow it something like this. Anyway, next morning on Friday the November 1st, at 9 AM I called Westside wanted to talk to Mr. Corman, but they told me he's not in so I asked for the manager and manager who's name is Ann, came on when I explained what happened she sounded like she's not surprised and she said it's their contract whatever that means... but I told her that I want Mr. Coleman to know what is going on out there and then she said that she will let him know. There is no response whatsoever from them. But I want people of El Paso to know that's how they conduct their business. The way I see it, if they don't want anybody to use their restroom, they shouldn't be having business in the public first place.

I went in to process my international driving permit this morning. This is the only AAA location…read morein El Paso according to Yelp listing, and the next one over is in Las Cruces. There was no line when I entered the office, and I was in and out of the place in less than five minutes. It was amazingly smooth. I was greeted by a nice lady, and I gave her all of my necessary items to process for a permit, i.e. application already filled out and signed, two copies of passport photos with signature on the back, my current Texas driver license and $20.00 processing fee. I think she only asked me one question as to where I was going. Then she got an International Driving Permit booklet and started to fill it out, affixed my passport photo and stamped around it. She asked me to sign the booklet, and gave me a receipt for my payment. That's all. It was too easy. She told me it was good for one year from the date of issue (it is the same date I arrive in the country of my destination). Very good service! It was fast. Thanks, AAA!

Terrible customer service. I called in the AM hours and after holding for about 15 minutes, I was…read moreforwarded to leave a call back number and reason for my call. No one called me back. I called at 6 PM and someone finally answered only to tell me that triple A of TX will only insure my home if I have a vehicle insured with them. Well, what if I don't drive or own a car. Not to mention the fact that I called before o bought the home to get a quote. No one ever told me I needed to insure a vehicle in order to get home insurance. Sir, may I suggest if your job is in sales you don't take a condescending attitude with potential customers.

Awesome customer service. He kept us updated on Covid protocols that were changing and he was…read moresuper knowledgeable and made excellent recommendations

From the owner: Personalized, 1-on-1 travel service to help plan your small or large group trip exactly the way you…read morewant within your budget. Whether you're looking for an Alaskan Cruise, a church retreat, or a weekend getaway, Nicks Easy Travel is here to help plan your next trip every step of the way.

Rock stars!!! Same day less than 3 hours. Your staff are fantastic, friendly and efficient. Hope to…read morenever see you again ;) (same day passport. Ugh!). PS. During a government shutdown as well. Rock stars!!

I never write reviews but I just had to for the El Paso passport agency. Everyone there was so…read moregracious and kind when I needed to get my passport expedited for my travels a couple of days later. I flew in from Austin for my 7:30 AM appointment and had my new passport in hand by 10:30 AM and was off in time to make a 12pm flight back to Austin. I am so impressed by everyone working at the El Paso passport agency. Major kudos to you all.

Daniel and his partners in Egypt were extremely accommodating and flexible. Quickly responded to…read moreevery email and easily reachable by phone. Daniel was very patient with my many questions. He has had over 35 years of experience. I highly recommend Tropical Sails.

Dan is not an honest man. We were booked for the Mazatlan eclipse trip and had to cancel due to…read moreflight limitations. We only received 50% of our deposit back even though there is no clear refund policy other than no deposits returned after February 2024, per the website. I called him to find out why we didn't receive our full deposit back and he said that it was policy per the website. I asked him to send me a screen shot of said policy and he refused. There is no such policy and he is just choosing what he wants to refund. This is not ok. I would not trust him with my business.

This Hampton was a great one on the Hampton spectrum. Very clean, well maintained, friendly staff…read moreand room was very comfortable. Breakfast was the usual with lots of options, they had the bagged breakfast option easy to grab/go and the coffee station was fully checked at all time is the day. It was a nice surprise to see juice and cookies out in the afternoons as well. We stayed 2 nights for a family wedding and this property exceeded my expectations! Super convenient to lots of services and the freeway despite all of the construction.

My dad and I stayed here for 3 nights for a trip and were not disappointed. The first day they had…read morea cookie table in the front lobby which was awesome, they had sugar, chocolate, and double chocolate cookies. Every day they had a hot chocolate and coffee table set up with hot water and everything you would want from marshmallows to whipped cream. The breakfest had plenty of options and wasn't my favorite but definitely worked. The room did have a red stain on the carpet that looked like maybe some red wine. The tv did have lots of options and was easy to use. The beds were mostly comfortable, nothing super good but not uncomfortable. Overall would definitely come back.