Great customer service, professional and knowledgeable staff who offered great suggestions. Easy to…read moremake in-person appointment or work with their staff via phone.

Replying to the feedback from my review I posted Wednesday. Dean emailed me back within a day on…read morethe first email. I emailed him and got nothing for 48 hours. since it was a Friday I called the agency. I asked why I hadn't received any response and that is when he was quite condescending while we were talking about my trip. (this was after he told me I hadn't given him enough details so that's why I hadn't heard from him) I told him in my email that I had never done this before and I would need a lot of guidance. Then he did give me some choices and we emailed a few times. my last email I sent I did give him dates that would work and what else I was wanting and told him I would be sending our information in the mail. I sent our information out and a note with it asking what else did he need? what were our next steps. I never got a response. 2 weeks after my last email I posted my initial review. I hadn't heard from him in 2 weeks. He called me within 5 minutes of me posting. Asked me if I was still interested in the trip. I said no because I switched agencies. He then asked ME when he received our information I sent. I saId you should have gotten it at least a week ago. He then said it must have been overlooked. And by the way, I sent the information for both of us traveling. The statement that I didn't is untrue. the fact that you are trying to put a bad experience with your travel agency on me, the customer, is ridiculous. I have been honest about my experience, or lack of really, and instead of trying to turn it around on me, you should look at how to not let it happen again to someone else.

Travel By Nics is the best travel agency i've ever went through. She made it so easy and care free…read morefor me and my wife. I was freaking out about the price to fly and get a hotel on game day weekend for pittsburgh i was looking at over $2600 doing it myself. And nicole got us flights and a 5 star stay at The Westin for 1450 all together. 5/5 She answered ever question i had and got me the exact flights i wanted.

Karen's help organizing our trip was so helpful, there wasn't a detail she didn't think of! She…read morewas extremely responsive and great at communication, keeping us informed every step of the way. She went above and beyond and even gave us a great non voyage gift, with a personalized passport cover, a colorful printout of our itinerary, our flight schedules, Covid requirements, transportation details, etc. I would highly recommend Jackson's Journeys to help anyone plan their next adventure!!

From the owner: Karen Jackson at Bernbach Travel is your local Grimes expert for cruises, all-inclusive resorts,…read moreand family vacations to Disney and Universal. Karen offers personalized, detail-oriented planning with exceptional communication. From the Caribbean to Europe, she takes care of every travel detail so you can focus on making memories.

I had a terrible experience with Kathleen Stahl and would never recommend her as a travel agent…read more Kathleen was extremely rude, pushy, overpriced, disingenuous and highly unprofessional.

From the owner: Kathleen Stahl Travel deals primarily in luxury or high end travel. We also have a devoted team for…read moredestination weddings, corporate meetings and FIT travel. Our focus is on providing customized detailed itineraries down to the enviable dinner reservation or even scoring the "Sold Out" theater ticket. This team, led by Kathleen's extensive knowledge and experience, provides service on a level not seen by many in the travel market.

We booked a flight and cruise through this agency. If there was a way to mess it up, they messed it…read moreup. We provided accurate info to the agent, but our tickets came back with wrong first names and last names, wrong birthdates (date and year), wrong passport numbers, wrong expiration dates. These errors are significant because TSA requires your ticket to match your ID. We had many other problems with their services. It was very disappointing since we paid a premium for the services of a professional agent.

From the owner: Welcome to Complete Travel Services. Complete Travel Services is located in Ankeny, Iowa. For more…read morethan 20 years, we have provided quality travel services in central Iowa. We specialize in planning personal and business trips. With over 50 years of experience, we can help you plan your dream vacation, destination wedding and honeymoon or a Spring Break getaway. We work with all cruise lines and tour companies. No matter where your destination is, we can serve your needs. Our travel agents can help you book: * Airline Tickets * Riverboat Cruises * Bus Tours International Flights Trains Cruises We can customize any vacation packages. Plus, our travel agents are very knowledgeable, reliable and prompt. They offer great services with no hassle. It doesnt cost more to use a travel agent, but you may pay more if you dont! Call today to plan your next vacation! First Class Travel and Experienced Agents in a Small Town Setting.

A complete and total scam. They are thieves, after taking your money and generating an itinerary…read morethat they send you, you will receive a notification that the flight has been canceled. Apparently they claim to use Travelocity but after calling Travelocity I come to find out that they never booked the flight in the fist place. Of course they refused to issue a refund because "all sales are final" This site is to be avoided 100%

This is a total scam. They should be in jail. They took our money and never actually made a…read morereservation. We were sent false paperwork and then they called and said our flight was canceled and they would refund us after multiple emails that never happened and our four month period to make an appeal with our credit card had expired.

If I could give zero stars...I would . This review is for the " All about honeymoons and…read moredestination weddings" section of this business, not the Bridal shop. I have never felt so ignored by a company in my entire life. If you are booking a destination I would recommend a different travel agent or just book it yourself. Dan was very difficult to get a hold of, and we were not the most demanding bride and groom. Every single time we tried to contact him ( whether to ask a question, or just pay him money for our trip) We would have to call back multiple times. Our guests also had a hard time contacting him. If you are a fan of a very frustrating game of phone tag then go with Dan Bunkers! We were given every excuse about why he hadn't returned our calls or emails..I really hate being lied to. It's not like we had a large group either, we had 14 people. I figured we were paying him thousands of dollars for a destination wedding...the least he could do is call us back.