Gentleman driver picked me up promptly from my residence and got me to the airport in very good…read moretime. Thank you very much!

Honestly I think living in Des Moine area and not be able to get an Uber early in the morning to…read moreget to the airport can get very stressful and frustrating. We gave lucky cab a call a day before and sure enough they showed up on time. Literally no hassle at all. The driver was super nice. I think from now on I'll just stick to lucky cab to get to and from airport.

Horrible, unreliable, rude. They will make you late to rescheduled appointments, pick you up late…read morefrom reschedule appointments and may not pick you up at all. When confronted, they just say they are looking for a driver. This company needs to lose their contract with all insurance companies!

Probably the worst cab company I have ever tried to use. Late cabs, even when ordered hours in…read moreadvance. You end up being late, every time!

ZERO Thank goodness we were able to pack up our two little…read morecars and get 5 family members to the airport on time. My brother arranged an early morning pickup from my home in Ankeny the night before. No show. No call. A text "apology" for the no show came just as we were arriving at the airport. I would never consider risking another no show with this cab service. Shame on on you.

Unreliable! Do NOT Use! One star - only because you cannot give a 0. I scheduled a taxi to the…read moreairport the evening before my early morning flight. After they were 10 minutes late, I called to inquire about the status of my taxi. They said, "you didn't order a taxi." Sighhhh.......thanks a lot, Villirillo. I almost missed my flight because you are incompetent.

I enjoy this cab company! They are so friendly especially Greg and darla they are the nicest;…read morekindest; easiest to talk to; I also enjoy Armando as well he is so kind and he is very engaging to you which is very kind; I enjoy Darla's daughter she is so nice; I also enjoy Glenda and Dave and Russell and Carrie too they are so nice and they take time to chat with you and ask about your day that brings me joy. I also enjoy Dan he is very engaging to and is very kind. I enjoy frank as well he's a very safe driver and he's very friendly too and he chats with u as well. If you need a cab call Joel he will get you scheduled or tell you how long it's going to be he will text you if you are scheduled and give you a time if their running late he will be the one to call or texting is easier because they do respond quicker that way I am glad I take them to and from work cuz it's easier for me I am closest to work I am 10 minutes thanks for all you do freedom

Was supposed to pick up my son for work to be there by 10:45am, NO CALL NO SHOW, there are…read moreabsolutely NO excuses for this! I will never refer your company to anyone and will tell my son's case manager to do the same!

Great experience,,, updates by txt,,, arrived within plenty of time to reach our destination, the…read moreairport. Very professional driver ,car was spotless and a/c ice cold. We wanted to make sure we had a great time on our Clearwater Beach vacation so we made sure to start it out right with stress free transportation to the airport!!!! They did not disappoint,,,I will definitely hire them again when I need them.

Booked a bus for an event, and confirmed with them the day before but the bus never showed. The…read moreperson who answered the phone when we called was rude.

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.

We have used Chauffeurs of Distinction for our clients' transportation needs for the past year or…read moreso, and are very happy with the great service they provide! They are always on time and very professional, and our clients love them. We have used other transportation companies in the past and none of them come anywhere near the service levels that Chauffeurs of Distinction provides. Their vehicles are immaculate, comfortable and safe.

This review is shamefully late, but I HAVE to write it anyway because of how amazing this company…read moreis! We used CoD for our wedding, because our venue was about 20 minutes from the hotel block/city center where most of our guests were and we wanted to make sure people could have an amazing time at our reception without being in danger on the drive home :) I called a few months out and spoke with Gretchen (I think?) who could not have been more lovely and helpful. She helped me figure out exactly the vehicle timing and arrangement I needed to provide shuttle service for our guests before and after the ceremony and reception, as well as for my husband and I to get to our hotel at the end of the night! They truly think of every detail, down to color coordinating the paper napkins in each limo to your event colors and providing my husband and I with complimentary champagne at the end of the evening. She was highly communicative with the follow-ups and additional questions I had leading up to our wedding day, and it took SUCH a load off my mind knowing that someone as detail-oriented and customer service-oriented as Gretchen and her team were working with us. I know our guests (especially the out-of-towners) really appreciated the ease with which they got around that day...and I'm sorry a year late for our silly friends playing "Zombie" by The Cranberries pretty much the whole way back to the hotel at the end of the night lol! But truly the cap on the great experience was our driver after the party was over (whose name escapes me but I think he is actually Gretchen's husband and a co-owner of the company...Aaron, maybe?). This is the gentleman who drove my husband and I back to Des Moines after all our guests had left, and he was so polite and lovely and congratulatory, and offered to drive our belongings to our hotel for us while we went out for a late night bite post-reception! Overall, this company really does go above and beyond, for incredibly reasonable prices, and I cannot recommend them highly enough.

I have never been more disgusted in my entire life. My mother made her reservation with Crown…read moreCab, unfortunately that driver got stuck in the rain and called USA Cab to pick her up on Tuesday morning, June 19, 2018. The driver texted her letting her know when he arrived. She responded with "I'm coming." He then responded with "congratulations." Excuse me? Unfortunately, she didn't see that message until she was already at the airport or she would have refused service. Then, he INSISTED that she sit up front with him. Completely unprofessional. Her entire cab fare should have been no more than $30 at the max. It cost her $53.00 for an 11.4 mile trip. This service will never be used again and I will tell everyone I know never to use this service.

From the owner: Crown Cab is an affordable and reliable transportation service. We operate 24/7 in Des Moines and…read morethe surrounding suburbs. Typically, either cabs or vans can be requested depending on the customer's circumstances.

I reserved Uber the night before for a 5:55 am ride to the airport. That morning I got a message…read morethat Chris would be there soon. When it was 6 am and no sign of Chris we took our own car. On the way to the airport I received a message apologizing for not showing up. This is unacceptable. Why tell me someone is coming? What happened? Why not tell me they're not coming? If I wasn't able to use my own car I would have missed my flight. Totally unreliable. Will not use again in Des Moines.

I used a uber while I was on a medical emergency in Des Moines Iowa, it was so horrible, I was…read moretaking my son from the hospital that nearly died home, so I ordered a uber to go to the airport to pick up the rental car to go home. I ordered a larger than normal car because we had a lot of stuff, the driver arrived in a different car it wasn't the color I expected he had a car seat in the back seat and bags in the trunk I was squished against the door, we had to wait in the cold while he moved things around so we could get in the car, with my son in a wheel chair waiting to get in the car, the car was so packed my handbag was turned upside down, my I. D. Fell on the floor causing over a hour of waiting while it was found because he had left before I realized it was missing, I have uninstalled the app I will NEVER use this company or refer them!!! Cheap lesson for me

We have always had a good experience with Royal Rides, our most recent experience was my daughter…read more6th birthday party over the weekend. My daughter had a blast, they filled the limo with balloons at our request and the driver played hip songs for them! Would definitely recommend them and can't wait for Christmas to go on their Jolly Holiday light tour with them!

From the owner: Royalrides specializes in chauffeured services in Des Moines and the surrounding areas. We are…read moreexperts in airport transfers and corporate transfers. Royalrides will make that final touch on your wedding,prom,bachelor/bachelorette party, or friends night out to ensure you have the perfect experience. During the summer, Royalrides enjoys providing cooled accomodations for winery and brewery tours or heated rides for Christmas light tours during the winter. No matter the reason, no matter the cause, Royalrides will get you there in style. It doesn't matter where you are going, it's how you get there.