We recently had Scott do our travel plans to Florida. He was so prompt, courteous and made our…read moretrip real easy for two women to take off by them self! We had a great time and didn't have to worry about a thing! Hats off to Scott. Debbie Phelps Brenda Milhon

Coming back form Punta Cana, we were put on a connecting flight. Once we got to FLL, we were told…read morethe flight to BWI is leaving in 4m and we would not make it. We were told we could get the next flight to Midway then another flight to BWI, which would get us home by 1:30am OR wait until the next day! With no choice, we opted for the flight to Midway, checked our luggage and proceeded to the gate. We then heard they were still calling for passengers for our original flight so we hurried to the gate to see if we could still get on. We were told yes, but our luggage is still going to Midway and we'd have to go to BWI after 1:30am to retrieve it! We should NOT have been booked for a connecting flight with only a 2hr timeframe between flights! This travel agent had no sense or idea as to how long it would take to get thru customs!!! Very, very poor customer service!

Preferred Travel does seem to take most of its business by phone, but I prefer to be able to sit…read morewith an agent in person and be able to get that personal touch. Their chairs are not very comfortable, but the agents seem knowledgeable and they were able to help me to modify some airline tickets that I already had booked online. I don't imagine that they are the best travel agency in the country by any means, but they have helped me on a couple of occasions, so I keep going back to them. The one-star review from "H.T." from January of 2014 is odd because the reviewer is from Texas.

The people at preferred Travel have always been accomodating, pleasant, helpful and searching for…read moregood deals for their clients. Cindy, Connie,and Margarita have always been helpful and tolerant of my nonsense and needs even if unreasonable. i was always welcome to visit and peruse the catalogues or take them home to fanatize about where i might go next even if i did not go. Hope they read this and get in touch with me. frank santilli

I'd give them six-stars if possible…read more They were very responsive to all my questions even before I paid them anything--before I even became a client. But here's something they don't advertise that is of GREAT VALUE: They can help you get your visa done FASTER than if you went through the process yourself because they are more connected with the consult than we are. Therefore if it normally takes a month to go through the application process, they can actually get it done in a week if you have all your stuff together. They don't advertise this but it's of great value.

Great agents that proved to be an excellent resource for our trip to the other side of the world…read more(Fiji)! Highly recommend them, would happily use them again

It's the second time I've used his service, and it was as good as the first…read more Jay is early, drives comfortable, clean quiet town cars, and only talks as much as you want him to! Great service.

Jay recently drove me from Northern Virginia to Nags Head, NC. He was on time, clean comfortable…read morecar, handled all my luggage and stopped when I requested. I felt very safe with his driving. Highly recommend this service!

This travel agency is extremely competent and professional. Obtaining hajj and umrah visas is an…read moreexacting process and they were highly responsive during the entirely process. I want to single out Shaheen for excellent service. I will be a returning customer indeed

I used APVI, Inc. for passport expedited service for my wife, daughter (who is 16) and myself. I…read morecan't remember the number of times I had to call, specially for my daughter's passport which was a bit of a process. Karim, the CEO, had so much patience to walk me through, gave me all the tips clearly, even helped me booking the USP passport service. All that with a fantastic customer service and an outstanding professionalism. Also, there was a very helpful employee (Zulie). She helped with putting together everything and she was so clear when she explained the process. I even was lucky that I received the passports quicker than the time published on the government website for an expedited service, and we were able to travel on time! If I can give this firm more than 5 stars, I would not be hesitant to do so. I highly recommend them for the passport service. I am going to use them for my company's visa service too. Can't find a better firm!

To start, this company answers their phones! Their…read morespecialists know the nuts and bolts of each country's application needs. They got my boss his business visa in 3 days.

Easy to book. Super clean car and very helpful. Got help with luggage too!! Would use again!!!read more

On time and very professional! Very luxurious was offered water and chocolates. Thank youread more

Used Skyline services for pick up from residence to DCA and return a week ago. My driver Vijay…read morearrived on time, was courteous, and arrived at airport in plenty time. My return driver Jamshaid picked me up from airport. Was in constant contact after landing and an easy pickup. Driver very courteous and return home was smooth. Second time using this service and will use them again!

My family has used Skyline for airport transportation and other activities (NFL stadium transport…read morefor example) and we will continue to use their services! Their fees are very fair and competitive (less than Uber) and their drivers are professional, reliable and safe. Their team is super responsive and they truly put the customer first. They can provide car seats if needed which we have used many times. We will never rely on Uber again for airport transport etc. highly recommend.