I used Travel Visa Pro to get a quick turnaround new passport for my daughter. Sugeila was attentive and on top of the whole process. We got the new passport in about three weeks from start to finish and everything was really easy. Thank you! read more

Travel Visa Pro - Passport & Visa Services Near Me - Los Angeles, California

Katherine Albener was the agent helping me with the application. She was prompt, responsive and very helpful throughout the whole process. I went for a 3 week processing time option, but got my VISA back in less then 1.5 (counting from the time I sent my Visa to them). Overall great experience. read more

Once again and always ready to help Sugeila Thank you for saving me!! My boss lost his passport and had to get a replacement! Not only are they knowledgeable and experts when the sealing agent made so many mistakes and she still got it done with in a 2-day process. Love the Concierge Service I always get!! Wish I can give you a 10**********. read more

This service saved us when another service failed us. We were unable to make the drive to the Chinese consulate to pick up our passports and they provided a service where they picked them up and shipped them directly to us. Thank you to Anna K. who helped us over the phone during a stressful situation. They were able to accommodate us and saved us a lot of time. It's worth the convenience. Thank you Travel Visa Pro! read more

My Travel Visa Pro Agent, Katherine did an excellent job! She was courteous, patient, thorough, and efficient. Based on my experiences utilizing Travel Visa Pro to secure my Chinese Visa, I highly recommend utilizing them for all your Visa and Passport needs! read more

Awesome team and always available and helpful. Speedy passport and Visa service. Thank you for all your help

Good experience with obtaining our China Visas. Really appreciated the help in Navigating a very confusing application.

This company went beyond to get my groups China visas within a short time frame. They always responded to my phone calls and texts. Vyastas was our agents. Henwas great. read more

Travel Visa Pro is the real deal. I was in a stressful situation with an international trip booked, 1 week away from my departure date I realized my passport expiration date didn't meet the travel requirements. I found Travel Visa Pro on Yelp and reached out to them through their website. They immediately called me to discuss my options. With 5 business days, they guaranteed that they'd be able to deliver me a passport renewal in time for my trip. Karen from Travel Visa Pro was assigned to help me with the application process. She was informative and highly responsive. She instructed me through every step of the way, which really gave me the assurance I needed. She double checked every item of paperwork to ensure that it was error-free. Karen truly provided 5-star customer service. Once I submitted all necessary documents, Travel Visa Pro emailed me status updates throughout the week. I submitted my docs on Saturday and received my renewed passport 5 days later. Karen emailed me the day I received the passport, just to make sure everything arrived. I highly recommend Travel Visa Pro. read more

Sugeila was great!!! She was patient and explained everything. The process was very easy and quick!

They were easy and great to work with, however I spent over $1000 on a consult, apostilles, and Spanish translations on documents for a study abroad visa for my daughter... and not a single one of the recommend items was needed. I was way more prepared than needed, so I can't be mad; But $1000 wasted. read more

Travel Visa Pro has been a life saver for my team with last minute request for Visas. Our team travels across the global weekly and with entry requirements for various countries Travel Visa is my go-to with any questions and support with Visa processing. Lester and his team are very transparent and very supportive. Highly recommend! read more

I can't comment on the LA office, but my experience with the NYC office was great. Very helpful and quick turnaround with the basic service for a China visa. read more

I want to thank Travel Visa Pro for their excellent service. Their agents were courteous and helpful throughout the process. Eli Dorado assisted me in filling out the application, answered my questions and instructed me on issues that needed clarification. I appreciate his patience and courtesy. And the fact that his work hours extended past midnight. It was comforting to know that I could call him at 3am or 4am and get answers to my queries. Once the completed application was summited to their LA office and to the consulate, it was processed and the visa was issued. Once again, my sincere appreciation to Eli Dorado and to his associates. read more

This is my first time using a Visa processing service. I decided to purchase the service online and I was not disappointed with the level of service from them. Even though I elected for the economy processing time of 4 weeks they were still able to turn around my Visa within one week which included the add on service of 2-day shipping & return. They were very communicative during the whole process. read more

Attentive and courteous service via email and phone, reasonable rates, and obtained visa and returned my passport faster than advertised. Will use them again. read more

The only company that answered my call on the weekend and got my passport renewal seamlessly, in 2 business days. Highly recommend!

Where to start.... Hard to understand representatives on the phone (background noise, static, poor connection, thick accents). Confusing instructions that keep changing or are flat out wrong. Talked to 4 different reps throughout the process and each one gave us different instructions. Waste of money and too much stress. Just do your best to plan ahead and work it through a Passport Control Office - not one of these expediters. At least not this one! read more

Wow!!! Honestly, it was my fault for being irresponsible and not renewing my passport on time so I expected it to be pricey. But you pay what you get for. Every step was seamless! The one representative who was absolutely amazing was Analyn. She's next level customer service. I'd call and ask for her and if she wasn't around, someone else would help me but they would always inform Analyn that I called. She'd call me back and provide me with updates. She also responded to all of my emails and made sure I followed the meticulous steps to ensure my application was complete and nothing was sent back. I received my passport on time and am now going on my trip!! Thank you Analyn and team. Yes, it's pricey but you get what you pay for. read more

This is my first yelp review. I want to help others who are reading reviews and trying to find a reputable company during a high stress time. I was so nervous to leave my passport with strangers so close to an international trip. I needed a second passport within a week. This company answered the phone in the late evening and walked me through the process with patience and clear guidance. Their price for a 3 business day was comparable to other companies' prices for 7-10 day turnaround. The BBB rating of A+ was a definite plus so I chose them. I dropped the paperwork and my passport on a Friday and had the second passport and original passport in my hands from fedex delivery the following Thurs. There was excellent communication every step of the way. I HIGHLY recommend this company! read more

These guys are fantastic, patient and get results! It's a lot of paperwork to fill out but they walk you through it and they delivered my new passport in a short three days. I can't recommend them enough!!! read more

So far, NOT GOOD AT ALL!!!! I made an online purchase two and a half months ago for a 5 week passport renewal. I was told the office was open until 4 pm on Fridays so I was racing to get it done that day. When I called back to verify I had everything in order to bring over I was told that the office was only open until 3 pm. I'm glad I didn't waste the time and energy to get out there so I had to wait until Monday. I drove out and delivered my documents and expired passport in person at the Los Angeles office. When I got to the LA office no one was there except for another couple waiting for them. The building was a security building and the front desk guy almost didn't even allow me to go up! I waited there until the Travel Visa Pro employee arrived (late/ well into the office hours) and took my application. Then after turning my completed paperwork into him it did not arrive in their offices to be processed for another 3 days. Off to a slow start for an expedited service. Fast forward one month and I was contacted by Travel Visa Pro asking for me to sign 3 more documents! Why did it take one month for them to let me know that more documents were needed? Why did the employee, who I saw in person, not let me know that there were more papers to be signed? Why was the application accepted without verifying everything was there? Were additional documents added at a later date for some other reason?? So upon the request to sign more documents I handled that request immediately (same day). And now crickets. It's seven weeks later from that point and I have heard absolutely nothing since. I have logged into the website to check the status, nothing. I have called numerous times to ask what is going on, nothing. Sometimes I am on hold for 30-45 minutes. I called two days ago and spoke with someone who sounds like they have been outsourced in a busy office.... she said she would get back to me because the person who was handling this wasn't in the office yet. Two days later and I had to call back to get the report that they don't know what is happening. They have turned in my application and don't know when it will be processed. This company is very unprofessional and dishonest. I don't think they know what they are doing at all. They have over promised and under delivered. It's been 11 weeks since my purchase and I have nothing to show for it. I gave them my expired passport so I don't even have that! I do not recommend this service at all. If I could do it over I would have gone directly with the passport office. Travel Visa Pro gets zero stars! read more

It was a bit expensive but worth it. I ordered a Passport renewal in 5 business days and it was complete in 2.5 days. Everyone was helpful and answered all my questions. I highly recommend using the document check to be sure there are no errors before the submission. read more

If you're a last minute type of guy(like me) and need a visa ASAP then you're looking at the right place! I have a trip coming up in less than a month and little did I know I needed a VISA to enter the country. Searched online to see what I can find and Travel Visa Pro was one of the top sites that came up! So I did all my paperwork and turned it in personally at their office in downtown LA. Their staff was super friendly and very informative on how the procedure will go down to get my VISA. They told me it would be in my hands in 20 days but it came in 15 days! Speedy services and helpful staff makes this place a 5 star worthy rating! Thank you for making this trip possible in such short notice! Will recommend Travel Visa Pro to anyone! IG@jujocotm read more

Travel Visa Pro - Passport & Visa Services Near Me - Los Angeles, California

I hate to give negative reviews, but Travel Visa Pro LA really deserves this. I would give them zero stars if I could. Long story short, they LOST my passport! We were applying for a visa to visit Brazil, which is notoriously difficult apparently, for a vacation last year. I sent in all my visa application materials to them by priority mail (FedEx) where a signature is required for receipt due to the sensitive nature of the package (aka my passport and other information was enclosed). Basically, they admitted to signing for it, as we had proof from FedEx because of our priority shipping, but Travel Visa Pro still lost my passport! I was/am so outraged. In the end, they offered to pay for my passport renewal, which is expected considering they lost my passport. However, they still charged me for the shipping costs, which was infuriating -- can you believe it? I spoke with them a number of times over the phone during the whole ordeal trying to figure out exactly what happened because FedEx was on my side that someone in their office signed for my priority package, but Travel Visa Pro quickly lost their patience and became completely unprofessional. Bottom line, they lost my passport. I will never use them again because of this and their unprofessionalism. I highly recommend you seek alternative passport services should you need it. read more

I lost my passport a month before I was to travel overseas. These guys were a life saver. They answered all of my questions and were very understanding of my stress and panic. The person handling my account, Lester, even answered questions i had late at night and reassured me that all my paperwork was in order. I even got my passport several days earlier than they promised. read more

I got my passport here but really disappointed they didnt tell me about the passport card. Now for me to get it I have to do without my passport for a month or pay an expedited service with another company that would process it cause they dont only do only the passport cards. read more

This was my first experience renewing my passport and Bernice did an outstanding job walking me through. I came in on Tuesday morning with all the necessary paperwork, and was out in 45 minutes. I got the 2-3 days expedited shipping, she let me know it'll come by Friday or Monday. Thankfully it came on Friday and now I have it. Their website has all the passport info you need. read more

I wish i could give then "0" stars. The guy on the chat line that was supposed to help yelled at me. Not sure which one of the people it was but he was in the Beverly Hills office. He refuted all the details of the chat assistant that helped me the previous day. Would you really trust a company to handle your prized passport document if two customer service representatives don't even honor the same company policy? Good luck and happy travels Be safe. read more

After using other companies for Visas I decided to give these guys a try. After lengthy discussions regarding multiple visas, the order was placed. Within days I realized it was a mistake dealing with this company and it proceeded to get worst.. - The visa I was told I could get (and ordered) was not possible. I was told I should not have been given that information and they did nothing to remedy the issue. - It took 3 weeks longer then was promised and received my passport back just 2 days before leaving. Was promised multiple times I would have the passport back but each and every time it never happened. - When the passport was finally ready, it was sent to the wrong address.. There are multiple offices and all give different information. There is no communication between the locations and appears to be much animosity. The customer service is nothing but lip service. read more

Anyone who has ever needed a passport or visa knows that the last thing customers want to deal with is hard to reach customer service, poorly designed websites full of advertising, sketchy requirements information, and overpricing on services... I have used Travel Visa Pro since 2010 and they have never disappointed me. Their information on each country is constantly updated and any additional questions you have are quickly answered by their staff. I have processed passports and multiple visas for the far corners of the world and TVP has never failed to deliver my documents on-time and without additional costs. They also provide a discount to returning customers, which helps with the service fees. I don't do many yelp reviews but I can tell you that if you're looking for a service who will take care of your documents and ensures they are filled out correctly (because you know what happens if they're not), then I highly recommend Travel Visa Pro. Special thanks to Berenice for walking me through the complex Bolivia visa and for providing great customer service! read more

Met with Berenice to submit a passport renewal for my vacation in Mexico in six weeks. I was referred by a friend and was happy with the result. The process was super easy and she was very professional during our short time together. I just wanted somebody to look over my application and documents before I sent them and I'm glad I made my appointment with her because everything I did was wrong! She was able to correct everything that and give me peace of mind that my passport would be in my hands in four weeks. Thank you for the great service! read more

Great experience with this biz. I was late on getting my visa. I found TVP and the nice lady at their office helped me get the visa on time. It actually came early which was great. Thanks TVP! read more

If I could give them 0 stars I would!! This place is a complete scam they will try to get any type of money out you they can! A young lady told me they couldn't issue me my passport unless I pay an extra 400 to find out my passport was issued a couple days prior. And she got offended that I asked for my money back because what she did was illegal and wanted to make a big scene about it. So I left alone. So 1 they stole $400 from me, but they said my passport was good for 10 years but to find out once again when I went to my destination it was only a one time entry!!!! Almost $1000 out my pocket because of this terrible scam artist. read more

Seriously this company saved my life. I was SHOCKED at how fast my passport got to me. I worked with Yousef and he was so helpful. They recieved my documents Tuesday morning and I had my passport in my hands Wednesday afternoon, and I live in HAWAII!! Amazing. Worth every penny.... read more

Travel Visa Pro - Thanks Travel Visa Pro! - Passport & Visa Services Near Me - Los Angeles, California

I am beyond happy with Tavel Visa Pro. I am such a procrastinator but Berenice really made me feel at ease. I got my passport 4 days before she said I might receive it. The process was easy she handled the rest. I really recommend Travel Visa Pro and Bernice is the best at her job. ****** 5 Stars for excellent and professional job well done. read more

This agency has been absolutely so helpful! They've helped me with my visa to Brazil and every time I've called them with questions, they've patiently and accurately answered them all. I highly recommend!! read more

Excellent service provided from day one by Bernice at the Los Angeles office. My daughter needed to renew her passport for our upcoming travel this month of June. It literally took less than 2 weeks to get it and couldn't have gotten better price elsewhere for their services. They keep it very simple. I am glad I found this place would not hesitate to use again and would strongly recommend to any Yelpers out there. They take walk-Ins or appointments better but not needed. read more

After the last minute realization I needed a visa for my trip to Thailand, I found this expedited service online and crossed my fingers I would get my documents back in time. Travel Visa Pro sent me email updates every step of the way and let me track where my visa was located. I got my visa back even sooner than expected and can breathe again with my visa in hand. Efficient and reliable service. read more

I realized that my passport was soon to expire and my wife and I were planning a trip to Italy. I could not make an appointment at the local post office or City Hall soon enough. I found about Travel Visa Pro in Los Angeles and made an appointment in two days. I met Berenice and she was very helpful. The cost was reasonable and appreciate their service. read more