My husband recently had to renew his passport for an upcoming trip, and naturally there was some…read moreconcern about whether it would be processed in time. The online system wasn't able to provide much certainty, so he decided to visit the Passport Agency in person. While there was a wait, the experience was excellent from start to finish. Everyone was friendly, professional, and willing to help. A special thank you to Oscar, who went above and beyond to make sure everything was completed correctly and that all the necessary steps were taken before my husband left the office. When you have travel plans coming up, the last thing you need is the stress of wondering whether your passport will arrive in time. Oscar took the time to answer questions, explain the process, and make sure everything was in place, which gave us tremendous peace of mind. Outstanding customer service, professionalism, and attention to detail. We truly appreciate the help and would gladly give Oscar and the Passport Agency five stars. Thank you

After a stressful situation with UPS losing my passport right before my trip (I had travel plans…read morewithin 4 days ), I was told to go to the Los Angeles Passport Agency--and I'm SO glad I did. They truly saved the day. The process was smooth, organized, and honestly way quicker than I expected. I had all my documents ready, and I was able to get my passport the same day--within about 3 hours! A few tips if you're going: * Definitely make an appointment if you can * Get there early (they line people up outside before opening) * Be prepared for a bit of a wait to get inside--it's somewhat first-come, first-served when it comes to entry My appointment was at 8:30 AM, I got there around 7:40 AM, got inside shortly after, and was seen around 9:00 AM. Overall, the staff was efficient, helpful, and understanding--especially considering how stressful passport issues can be. If you're in a time crunch, this is absolutely the place to go. Highly recommend!

Should be called The Wolf of Passports. Solomon got my passport rammed through in 24 hours!!…read more Snapped my passport photo for me and was more concerned about finding a the best take, than I was. His office walls are lined with kids drawings, given to him by customers kids. Delightful! But most importantly, saved me from a world of stress.

First and foremost Solomon was a very kind hearted person, I needed a passport at the end of last…read moremonth as quick as possible and it was my first time applying for a passport. He assured me that it was a simple process and nothing to be stressed about. He was able to give me multiple options on getting a passport within a short time span. As luck would have it, I was able to get my passport the very next day after applying! He really has everything up and ready for you as soon as you walk in and it's a seamless process! I'm so glad I found Rapid Passport & Visa, to also be able to meet such an amazing person! Thank you Solomon!

Everything went very well. Mark is super nice and helpful, he took care of my paperwork and…read moreexplained everything that I should expect with the process of passport, waiting time ext. I will recommend Mark to my family and friends anytime. Very helpful service and fast.Thank you very much Mark.

I found 24 Hour P & V on Yelp. It's a small, no frills little office, but it had good reviews and…read morethey were helpful on the phone so I tried it. I had an excellent experience. Mark took a decent passport photo (amazing) and was lovely to deal with. He had great follow up and I received my passport in about a week. I definitely recommend them and would use them again.

No, No, No! Don't do it. It's faster on your own. Shame on AAA for endorsing this service. I NEVER…read moregot my passport! I had to go hours from home to actual office day of travel it get it after waiting and waiting for the mail.

Made the call to request refund, after 2 weeks. NOTHING…read more Called again, REJECTED. Since I downloaded the docs BUT did not use them because there were no Post Office appointments to me my travel time. To continue the refund process, I have to fill out a dispute form. Then fax or mail. Really? fax or mail ?

I needed a new passport, with a name change i made my appointment and was in and out in 30 minutes…read more I loved my entire experience and would recommend to friends and family.

I would like to express my sincere appreciation to this company for their help with a notarized…read moretranslation. I had a rather unique case, but their team was able to assist me and successfully resolve my issue. Thank you very much for your outstanding support!

Went in for a Canadian passport photo (for citizenship application). They knew all requirements,…read morestamped the back with the required info and were super friendly. No appointment necessary and it was a quick and easy process.

Great stand quick service. Got couple notaries done and they were very helpful! Extremely friendly…read moreas well.

A big pro: he's clearly very skilled at what he does, and the results speak for themselves. I'll…read moreabsolutely give him that. A small con: the attitude. I totally understand mornings can be rough, but hearing about not having breakfast felt a bit misplaced as a client. Also, I love dogs -- truly. His pup was a cutie patootie -- but the barking was a little distracting during the appointment. Overall, the interaction left a slightly bitter taste, but the results were genuinely good. So for me, it ended up being a bit bittersweet: great work, just hoping for a slightly warmer vibe next time.

I needed to get a new passport photo and went originally to CVS. The photo they did was not…read moreusable, so I went to A Authorization Passport Photos, and my experience was so wonderful. He did an amazing job, and I loved his store. He had a sweet dog named Wyatt, and my photo came out so good. I even drove from Eagle over to this location and I would do it all over again. Highly recommend

BEWARE!!! READ BEFORE VISIT!…read more Short: Be ready to do all the leg work while paying extra. I paid $129 extra to drive back and forth for an hour. Long: This is an unnecessary middle man business that quietly poses as a government service agency. The name itself, "The Passport Office" sounds official enough to uninformed soon to be travelers, such as myself. Though the reality is that you will pay them to simply fill out the same exact form you can do yourself at the post office. Please keep in mind, this does not cover your post office fees as at all. I've been lied to and cheated by this business; and feel utterly frustrated. They assured me that, only they could expedite my passport in 12 business days. They then had me drive to a public post office 30minutes out of my way, only to find out by the US postal employee (bless her), that I only needed to come to post office in the first place. When I returned with my sealed documents and confronted my consultant, Raquel Castellanos, she denied her previous statements assuring me they would help more more than the post office's services. I'm sure I appeared tired, frustrated, and upset to her. Yet I was only met with a defensive attitude. 0/5 Never to return.

DO NOT WASTE YOUR MONEY AND JUST GO TO THE FEDERAL BUILDING…read more I let them know that I need in my passport for a trip that was coming up in a few days and paid for a same business day rush. They told me I wouldn't be able to have it until that following week and completely wasted my time. I asked them if I would be able to go to the Federal building and make the process quicker and they told me no which was a complete lie! I immediately got a refund. They are a pointless middle man service.

Joe was great. I called him needing a visa to china. Scheduled appointment the next day. He said it…read moreusually takes 30 days to get them returned (online says 30-60 when you google it). 30 days was fine for me planning ahead so it was fine. 2 weeks later he called and said it was all ready to go. Couldn't have been a simpler process for me and I would recommend him to anyone that has a need for visa and passport services.

Joe is very professional and precise. He'll like the mutual respect. Overall I like his work ethic…read moreto things done effectively and on time. I'll recommend him to others. Thank you Joe!

Same-day Passport has been around for about 40 years and never have I had a problem for my son all…read morethe way up to adulthood. Myself and other family members utilize their expert speedy Service.. Friendly clean environment . Thank you so much:)

I was successful in getting my passport fast via Sameday…read more What you should know is that this is a business that is less than honest. They will get as much money from you as they possibly can. Check every number if you do decide to use them. Look elsewhere is my recommendation.