Horrible doesn't even do this company justice. The limo arrived to our first pickup spot and the…read moreice provided was totally melted, and then when we tried to use the speakers and connect to bluetooth, it did not work. We happened to have an AUX cord, and that did not work either. The driver told us that the owner was aware of the issue but does nothing about it. When I tried to raise this concern with the owner, he hung up on me, and began calling me names and gaslighting me to somehow turn the problem of HIS car on me. Plain and simple - do you want a limo that works? Do you want to work with a business owner who is professional and willing to resolve problems? Do you want a good experience for whatever event you are celebrating? STAY AWAY from Gruda. Absolutely terrible. Also, they aren't in Hartsdale anymore, so that is a lie. They are out of Mahopac. I'm sure I'll receive some crazy follow-up gaslighting response to this as well, just like my last interactions with the owner which were blaming the customer instead of apologizing for the bad experience, and trying to rectify it in order to keep a customer...so read between the lines everyone.

The kind gentleman who helped me with the party bus was patient and kind for having rented the…read moreparty bus at the last minute. He gave detailed information of the rate and any unexpected costs, which was not unexpected since he explained additional costs (e.g. tip, etc) He provided me with with pictures of the vehicles immediately and was sold once I had seen the pictures. Next, the driver was amazing, we were taking a group of teens to a 16th roller skating celebration, they were thoroughly surprised. The driver was kind and courteous, and precise of where he would be waiting for us after our event. I can't thank enough this company. Thank you!

Wow! What a hotspot in SoNo. Such a cool vibe with great energy, the DJ played music that kept…read moreeveryone dancing and the bartenders were so much fun and so friendly (Jhos and Kasandra) Keep it up! This place is worth the visit

I really had a very positive experience at residence Inn Norwalk. We stayed in amazing suite with a…read morebalcony with a spectacular view of the area. It's way wonderful to see a beautiful sunset so relaxing. The room was terrific with a nice bedroom, bathroom and kitchen loved it. Big prompts to the people who worked at the residence very polite and friendly much thanks.

I stumbled upon this car service company from a flyer in a local mailer, and I went with them…read morebecause of a coupon. I booked a car to pick my husband and I up from JFK after a very long trip. Nicolas couldn't have been more friendly, communicative, or professional. From the initial email booking, he responded quickly with a quote and it was easy to book. The communication when we landed was above par, Nicolas texted and found exactly where we were with no issues. The car was spotless and he had water and snacks for us. He got us home quickly and safely, and even stopped briefly for us to pick up a dinner to-go order. This will be my go-to car service in the future, and I will recommend to others in the Westchester area! So happy to have found them!

Nice-looking hotel on the outside, but once inside, your experience depends entirely on whether you…read moreare on the right floor. Housekeeping does a good job of preparing the room for check-in, but service during the stay is hit or miss. When we visited, nearby apartments were being remodeled, so many residents from those apartments had been moved into this hotel temporarily. This seems to be a common situation at many Residence Inns across the US. Anyway, some of the long-term residents seemed grateful and happy with the arrangements; others clearly resented them. I can understand. Being trapped inside a studio when you may have lived in a one- or two-bedroom apartment can be hard. However, some guests were extremely noisy. The top two floors are generally supposed to be quieter, but there were loud noises, verbal fights, and arguments, some of which woke us in the middle of the night. One elderly lady paced the hallway crying. When asked what was wrong, she said she was being ignored and mistreated by her family. This is not really a hotel for Bonvoy Elite members (BEMs). All of this may be tolerable for a day or two, but it is not a great place for a long stay, especially when you are working. The Wi-Fi constantly goes down, and there is no special Wi-Fi option for BEMs. The front-desk staff was nice and accommodating, but they are employees and likely work within Marriott's administrative limitations. One day, the hotel ran out of eggs, and one employee ran out to get more. We were never told that the breakfast hours had been adjusted. Sadly, at almost all Residence Inns these days, breakfast is wrapped up by 9 a.m. Not so at high-end hotels, where breakfast continues until 10:30 or 11 a.m. Who the heck is up and ready by 9 a.m.? This is absolutely disingenuous to say that breakfast is offered but then to wrap it up at a time when most guests are ready to eat. Profiteering through cuts to service staff seems to be the direction Marriott and Residence Inns have taken. There was a time when they offered luggage assistance, nice breakfasts with variety, and clean facilities. Now, the quality of facilities and service is really shoddy. This problem is not unique to this facility; it applies to Residence Inns more broadly. Overall, Residence Inns have been mismanaged the last few years. There is certainly demand for Marriott to create apartment-like facilities for BEMs, with better-equipped kitchens, better beds, and clean, allergy-free furniture.

Skip visiting as top tiered status benefits isn't always honored…read more As soon as I walked in the guy behind the counter seemed annoyed. In fact he acted like he was going to walk away from the front desk when I was trying to check in. Apparently he was annoyed because I didn't respond to a text message in the Marriott app which doesn't always trigger a notification on my phone. I really didn't care for this reaction as long as I got a clean room and got a later checkout time. Needless to say this was the first time I was given a flat no when requesting a later checkout. Usually if there is high volume or conflict there is some negotiation and that is fine but this time it seemed like a continuation of the bad attitude. Strangely enough it seemed approved in the app later which is most likely to make it look like I received my benefit to corporate but in reality not. The next day my key didn't work to get into my room earlier than usual. Skip visiting if you have status.

This was my second time staying at The Lloyd and it was fantastic! I was very impressed with the…read moreattention to detail, friendliness of the staff, and unexpected in-room amenities. It was nice to have a cozy robe, Nespresso coffees, Grace Farms teas, and a clothes steamer. There are premium Five Wits toiletries in the bathroom. What impressed me the most, however, was that the manager noticed the comment on my reservation that I would be celebrating my birthday. He wished me "happy birthday" when I arrived, and sent a balloon, fruit platter, and a basket of sweets with a lovely note to my room! Two things that I greatly appreciated: The staff member who checked me in sent a few "how are things?" texts during my stay. There is also a QR code for tipping the housekeeping staff in the room. I am someone who rarely carries cash and often forget to leave a tip. The QR code makes it much easier. This hotel is conveniently located in walking distance to many restaurants and a movie theater. Valet parking is available for a fee which was very helpful. The lounge, dining, area, and bar are cozy; there is a daily "happy hour" from 4-6pm. Overall, this was a great hotel to spend a birthday weekend. If I could give the experience higher than 5 stars, I would!

Cute boutique Hilton property in downtown Stamford, smaller and more "cozy" and different from the…read morelarge properties nearby. Walking distance to shops and restaurants and bars and Target and movie theater too! Rooms are decent size (I was in a deluxe king), plenty of space between foot of the bed and the TV. Bathroom is on the smaller size, and little counter space as well. The hallways are also a bit narrow (reminds me of NYC hotels) but nothing problematic. Nespresso pods are restocked every day, mini fridge is a nice small size for sodas and wines. Note that ice machines are only on floors 4 and 7. A few reviews mentioned walls being thin; I didn't experience loud noises at all. I heard a few voices in the hallway occasionally, but nothing late into the night. Pillows are nice and firm, and bed was comfy. Staff is always great; Samuel at the front desk checked me in back in July and he helped me again this past week. Housekeeping also very nicely left me a new cleaning wipe next to my glasses (I didn't even ask for them!), v cute with the Lloyd logo on it. I like that this property is on the smaller side, so if you prefer to not be with huge crowds like at nearby larger chains, this is the place for you.

Came here and had high expectations based on the reviews but walked away disappointed. We booked…read morethis hotel specifically due to them having a shuttle service. I called the day of booking to confirm the shuttle and they told me it ran until 10:30 PM. That was perfect because I had 8:30 dinner reservations. Upon check-in, I was told that the shuttle actually only ran till 8:30 and I'd have to uber back. The A/C unit was also not functioning properly and the room stayed warm all night. Just an all around bad experience

After living in New Haven for 5 years and seeing the transformation of this building into the…read morebeautiful space it is now, it was fun to come back as a tourist to stay at the Hotel Marcel. For years, this was just the big brutalist building in the IKEA parking lot, but they've put so much work into making this a gorgeous hotel with comfortable amenities and retro design. The switches to manipulate the blinds were cool and I liked that there were different settings for different times of day. I appreciated the abundant free parking as well. This seemed to be a pretty busy conference / corporate hotel which is not surprising but we definitely didn't feel like an afterthought. The staff were friendly and checked in throughout our stay. I also loved the commitment to sustainability throughout the hotel (e.g., reusable bottles, wooden reusable key cards, energy efficient lighting).

I flew Fleet roundtrip from Westchester to Martha's Vineyard. The plane was very comfortable, the…read morepilot experienced and friendly, and the whole operation was very professional. Arranging the trip and getting a quote was very simple and quick. On the return part of the trip, I was late getting to the airport and delayed our departure. I expected them to charge me for the delay -- it was my fault and I tied up their aircraft almost an extra forty-five minutes -- but they did not charge me for the extra time. Also, we had a dog on our trip and the whole operation was very dog friendly. They even had a noise-reducing head set for the dog in case the noise was too much for him. (He actually wore them and seemed to like them!) I highly recommend Fleet.

The most reliable and nicest drivers you will ever meet. They are amazing! Highly recommend.read more

We have uses them for years!! Always reliable and even had a last minute emergency trip they're…read morereally to accommodate. Not cheap