Mary Ann Liptak was our travel agent for our latest trip to Cancun. She did a fantastic job with…read morebooking our trip. Mary was knowledgeable, efficient, prompt and answered all our questions. Our trip went smoothly all thanks to her help. It was indeed a pleasure to work with Redyk Travel and we are going to definitely use them again for our next trip !!!

This is a little late, but life got crazy! Mary Ann made all are travel arrangements to St. Lucia…read morein April. Transportation & accommodations and great suggestions in between. We had a great time and loved the island and resort. We have also had Mary Ann make travel arrangements for a group of 13 and it went smoothly. We will definitely use Redyk travel again. Thank you Mary Ann

Stacey is a thief! If your cruise is cancelled ( ours was cancelled due to a hurricane), Stacey…read morewill keep your money after the cruise line returns it to her. Stacey will tell you that she will mail it to you, but you will never get it. Stacey should not be allowed to be in a business where people freely hand over their money to her. I am sure many people have had an enjoyable experience using Stacey for their travel agent. But, there are many people ( I am not the only one), who she has robbed.

This was my first experience having a travel agent plan a trip, and while I wasn't involved from…read morethe beginning, I'm thoroughly pleased with Ms. Stacey and her professionalism. She's a well-traveled woman and will not send you some place she hasn't been or isn't willing to go to herself. She stays on top of industry knowledge to ensure you have the best experience at the best price. My husband and I had the opportunity to visit Royalton Blue Waters in November 2016 shortly after they opened. Wow!!! Aaaaaaaamazing! Had it not been for Ms. Stacey, we probably would not have came across this gem and make memories to last a lifetime. As I begin to think ahead to 2018, there is no other agent I'd trust with helping make plans for a family escape. Ms. Stacey and Serenity Travel should be your go-to travel agent. You won't be disappointed.

I worked with Becca Arkins to help with a 22 person trip to Aruba. It was my first 'girls trip'…read moreand I had a lot of questions about logistics (and everything else). From phone numbers to save to my phone, to what kind of outlets, to boat and dinner reservations Becca gave me a good amount of options without being overwhelming for me to choose from. We had an amazing time and her help and perks helped it be a lifetime memory for all of us. I have an email in for her to help with our next trip and recommend her to anyone! Thanks!!

Peg Haskins and Viking Travel are superb. We booked a Viking River Cruise for our 45th anniversary…read more this fall. We let Peg make all the plans and she was one step ahead during the entire planning process. Our trip was top-notch and we cannot thank her enough! Viking and Peg have been in business for over 50 years and it shows. They truly are travel experts. Thanks, Peg!

Have used Carols Travel many times over the years. Always extremely helpful and professional. They…read morehave planned quite a few trips for us, cruises and land tours both.

During this Covid crisis Carol's Travel has been exceptional. My trip this May got cancelled and…read moreduring the shutdown called my credit card company inquiring about airfare refunds. Without details they cancelled one leg of four of the airfare and my deposit. I immediately called Carol's Travel, who informed me that is the worse thing to do. I called the credit card company and reversed it. We got it all straightened out and am waiting for the trip to be rescheduled. If you deal with a reputable company you have nothing to worry about!

Very shady business practices. I've booked flights with Jett travel many times in the past and…read morethose have all been ok. When I booked a flight with them to Amman this time I was told I would have 2 checked bags per person, come two days before the flight and I get a call from Jett travel telling me that I actually only have 1 checked bag per person, when I asked why this was I was told that it was to "help save me money". Why is it any of your concern to save me money? I ended up having to take an extra bag just so I could fit what I had with me, a bag that cost me $350 extra. So much for "saving me money". Very shitty business. AVOID THIS AGENCY AT ALL COSTS

Thank you Ahmad at Jett Travel for helping us book our Dream Honeymoon to Cancun and Italy. Ahmad…read morehelped from A to Z with flights, resorts, hotel and transportation. He followed up with hotels while we were there to make sure they picked us up on time for our flight. Can't wait to book our next trip with Jett travel.

Go Travel goes above and beyond a typical travel agency. This agency is parallel with Abercrombie…read moreand Kent. Elite service at it's best. Sharon has booked us all over the world . She was available to trouble shoot any issues that arose. We've referred our family, friends and colleagues . We know they feel the same. In a world of uncertainty and mediocrity one can expect excellent service. The staff always exceeds our expectations! God Bless you all, Mik and Mike.

Used MK Travel to book our two week, Hawaiian honeymoon (Diane was our agent). Great customer…read moreservice and VERY knowledgable! Will always use her and this agency for our trips! FYI, besides the typical store registries for our wedding shower, our guests had the opportunity to purchase us gift certificates to go towards our honeymoon. What a great idea!

I have never written a review on Yelp before but am doing so now because I have never dealt with…read moresuch poor professionalism. We were booking a hotel stay for our friends wedding in Cancun. When I called to make reservations, I should have received an electronic invoice the following day. I did not receive it until a month later, only because the bride and groom did numerous follow ups -(the company has messed up numerous guests travel arrangements so the bride and groom got involved to help everyone). When I finally received the electronic invoice, it was for the wrong location, not Cancun but Punta Cana Dominican Republic. When I received the paper itinerary a few weeks after that, the dates and names were incorrect. I also noticed that we were placed in the family section of the hotel, even though I made specially clear during booking that we wanted to be in the adult section. I followed up with the travel agency to get this corrected. I had to follow Up about 5-6 times to get any sort of real response - I received excuses like they had been out of town since the last time I emailed them, or just no response at all. Then when I finally received a response of some actual content, I was told that since I booked in January when in fact I booked in early December, and can prove that with our credit card statement. Never during booking was I told that the hotel was sold out. I don't believe it was because we could book the adult section if we did it through a public search engine, i.e. Expedia. In hind sight I wish we had just booked on our own so that we wouldn't have had to deal with all this. This company is extremely unorganized and I would never use them again for travel purposes. Not only are they disorganized, they are rather snarky in responses which is not how you treat your customers. What is more concerning is that travel arrangements could easily get screwed up by them because of how unorganized they are.

We first encountered this company years back to pick up someone from the airport for us and bring…read morethem back to our home. Next we hired them to take our family to the airport and pick us up from our vacation. We were treated well, their service is reliable, professional, yet friendly. We are looking forward to hiring them for our next vacation.

Excellent car service. Booking was easy. Car was immaculate. We booked for drop off and pickup at…read moreO'Hare and car was on time, super easy pick up. Communication was excellent. Would definitely use this service again and again.