I have not stayed here, so my review is not about the actual rooms. However, as an organiser of events, I've had to book guests in.
In my latest booking, the hotel would not give me a receipt or invoice prior to the guest checking in. I needed this invoice in advance for our grant funding.
Then, when I called the hotel and requested to be transferred to the guest's room, they told me that they, "don't do that." So I left a message with the front desk to give to the guest, and they asked me which room, which I could not possibly know without talking to the guest!
At least they had the courtesy to call me back to let me know they couldn't reach the guest.
If this weren't the cheapest reasonable facilities near the University of Limerick, I wouldn't be using them again. Unfortunately, grant funding doesn't give you the option of choosing more expensive places simply for better service. read more