Hilda went above and beyond to help me with my travel plans. I had gotten myself into a snafu by booking a complicated airline ticket myself online, and when I reached out to her for help, she immediately figured out what I needed to do to resolve it. Hilda was very responsive and gave me the best travel advice I've ever gotten. I will be booking with the TravelStore from now on! read more

I'll be using Travel Shoppe for all my traveling needs in the future! Becca is so easy to work with and so detail oriented. She made the planning so easy and stress free. I reached out to her a few times while coordinating the trip and she was quick to respond with all the details so organized. If you have a trip coming up, your best option is Becca at Travel Shoppe! read more

Becca at Travel Shoppe is great! Even when I ask her the same questions over and over again she answers them LOL! She goes all out to get the the information you need to make decisions. She knows her business and has been a big help. Thank you for you are the best! read more

My wife & I contacted Travel Shoppe about 11 months ago & started planning for our 50th Anniversary trip to Italy. We just got home last week and the trip was amazing!! 6 days in Roma', 10 days on Celebrity Cruise around the 'boot of Italy' then 3 days in Venice. All of the prearranged travel connections by air, land and see were spot-on, with Lemo drivers (with our name on a plaque) and private tour guides knowledgable of the history of Rome, the ruins of Pompeii, Pisa (leaning tower), Venice and more!! The 2 different Hotels that Travel Shoppe booked for us were outstanding, great location in Rome and in Venice the Hotel was only 12 feet from the waters edge of the Grand Cannel...so beautiful and awesome to see the boat traffic on the water. As Dorthy said to Toto, "we're not in Kansas anymore." I would totally recommend you to use Travel Shoppe for your next vacation. read more

Becca Leeds was absolutely fantastic. She booked us a very difficult trip to California and set up great hotels and locations to visit. She is highly, highly recommended. read more

Becca was an amazing agent. She went beyond expectations of a travel agent. I will definitely be using her services and this company again. read more

Contacted Travel Shoppe first of April and spoke with Maryanne regarding planning a trip to London. Being a previous customer, she found our name in their system and asked how she could help. We provided the parameters of our plans and asked if we could stop by and speak to her. We were advised there was no need to stop in, she would put together options and email them to us. Never received a email or call back. Called back today and spoke with the same person who had no recollection or notes of our conversation. Disappointing. read more

Becca was the greatest.she spent a lot of time to get me the best value for my trip.and really made good suggestion for me.i recommend her highly. read more

Becca and the travel shoppe have provided great service for two cruises now. The quality of service, the follow up and patience is all top notch. I could not ask for a more patient agent to work with. Thank you Becca!!! read more

When planning a trip to Paris by all means DO NOT use Paris City Vision that is recommended; it is a waste of money, no information is given on history of tourist site you are at, they leave you to fend for yourself. You would save money and stress just going to the Eiffel Tower on your own . read more

Becca at Travel Shoppe hit a home run! Accomodations, reminders, pricing and follow up were all top notch! Thank you for your quality service and pleasant personality. Well done Becca! read more

Left a message. They were closed. Kelly called me back. She was very nice and easy to talk to. Told her of my interest in a cruise when I finish school around May/ June and she said she would email me with options. She got back to me days later. Very nice and listened to what I wanted. Kelly warned me to be prepared on the cost fees. When I saw them I was shocked! Still appreciated her taking time to help me. Great travel helper. Just not affordable for me. Still highly recommended. Can tell this place would be great if you were seriously looking. Kelly would be the one to go through. Great service and helpful! Recommended! read more

We used the Travel Shoppe last year when we had a small group go to Italy. Denise was our agent and she was great. Everything was planned and went according to plan. We were planning another trip this year back to Italy, again using Denise as our agent. Then COVID shut everything down. Denise has been on top of everything. She gave us all our options on cancellations and vouchers. I don't think we could have navigated through this without her help/advise. I feel confident our trip will take place at some point in time, and I feel better knowing I have someone with her experience to guide us. In a world where one can go on line and plan everything for themselves I would still recommend a travel agent - and Denise. Every little detail was covered. Every little detail was planned. You get a total package. Little nuances you may or not be able to plan on your own. Thanks Denise!! read more

TravelStore Fresno previously Travel Shoppe - Travel Services Near Me - Fresno, California

Travel shoppe planned a trip for me and 3 friends to go to the Bahamas for my friend's 30th birthday. Leading up to the trip was fine, but COVID hit and me and couple of my friends have susceptible immune systems so we had to cancel the trip, and that's when the mess started. We notify our person that we wanted to cancel and to receive a refund for what we did pay for the trip. My friends and I request refund updates and our agent replies and gave us updates, but initially only received partial of our refund. It took me to have to threaten with legal action for theM to reply to my messages after 4 months of being dodged and ignored. They came up with an excuse that their internet and phones were down for a month, and they never communicated that their systems were going to be down. Before the Internet went down they said our refund checks were in the mail and it didn't appear for 3 months and there was no communication again. 2 months later after finally getting a response, I finally get my check for the remainder of my refund after multiple exchanges and mess ups on information and refund amount, and the check has my name spelled wrong on it. All in all the process to set up is fun and easy but the refund process is horrible. I shouldn't have to threaten legal action for there to be a response and action taken. read more

The Travel Shoppe did an amazing job on our trip to Tahiti. We had a couple hiccups but in no way was this the Travel Shoppe issue. Cheri is the only person I will ever trust with our travel plans for this trip forward!! read more

Kelly is the BEST travel agent! I have been using Kelly's service for about 6 years now. I just tell her what I'm hoping to do on my vaca, & she comes up with a few plans, I pick which fits best, then its booked, vaca here I come. Using a agent, is the same price you trying to do it yourself online, but with no risk. & especially if you are going out of the country. Kelly having a passion to travel herself she has great tips. read more

Big fan of Cheri and her team. She is now responsible for the best 2 trips I have ever been on. 1. After graduating college, my brother and I spent 3 weeks in Europe. In addition to the bonding that my brother and I got to do, Cheri planned an amazing trip that had us visit every important site in Europe. 2. Summer 2016, Cheri planned my Honeymoon. My wife and I spent an amazing week in Mexico. Cheri worked with our preferences and budget to find us the perfect trip. I will never plan a trip without Cheri's help. Great communication, personable, knowledgable and great at her job. Thanks, Vanig read more

Two weeks at the Hilton Wiakoloa, in Hawaii is great and be sure to get the Makai Lagoon Upgrade, with your own concierge and discounts and not having to pay for the cultural classes, you don't really need a car the hotel has a shuttle and for two dollars each way to Kings Shope and Queens Market Place it is great. But if you need or want a car there is a car rental office on the hotel grounds plus a UPS store if you want to ship things home. So thank you Tami, I know you thought I was too much help, But, you did girl. Oh! I got enough breakfast coupons and supper and lunch coupons that really helps. So thank you again,Tami. read more

Denise has always been my "go to" person when I begin planning our family vacations. She finds us the BEST deals and nicest accommodations! (New York, Washington DC, Disney World, Miami Beach, Key West, Hawaii, Ft. Lauderdale, Cruises to the Caribbean, Hawaii, Mexico, and Bahamas.) I have used her service for over 15 years and have never been disappointed. The Travel Shoppe will take care of all of your travel needs. You do not need to do anything but enjoy your trip. read more

Denise made all our travel arrangements for two cruises, one to Alaska and the other to the Western Mediterranean. Both trips were thoroughly enjoyed and relaxing because of her skill and competence as a seasoned travel agent. I marvel at her knowledge, experience and resourcefulness in finding the optimal accommodations, flights, transfers, etc. that made our trips go smoothly from the planning stage to her follow-up when we returned. It is such a pleasure to work with such a friendly and professional travel agent, who I have recommended to many. read more

I fly for a living and have always used the Travel Shoppe as my travel agency. I've always told my friends that when you may save a little money buying a on line ticket, however when travel goes bad is when you want a friendly voice navigating you around the country quickly, that would be the Travel Shoppe. Cheri has bailed me out of various travel woes. Quick example, I am in Wyoming and have to get to Las Vegas(my anniversary) that night, my flight has to go through Salt Lake City, Utah. Thunderstorms, flight delayed, delayed, it's going to get cancelled, it's CANCELLED. I am in line at customer service getting rebooked, small commuter planes, it's Tuesday and my next available flight is maybe Wednesday afternoon or Thursday morning. I have know teamed up with the stranded band of brothers (4 other guys also stranded) and the bad airline chatter begins. I immediately call Cheri, I am in a serious jam, Cheri, let me see what I can do. A few minutes later she calls me back, do you see anyone at the --------- airline counter, go get in line. They have a flight leaving shortly going through Denver, you'll miss the storm (I didn't know Cheri was a meteorologist) and the second they officially post your original flight is cancelled I will book you. I am the only person in line, flight officially cancelled, Cheri immediately gets me a seat and I make to Vegas in time for dinner. That is why I use a travel agency and the Travel Shoppe is great. P.S. The band of brothers couldn't get in the line quick enough. read more

Cheri, booked are trip to Hawaii for our honeymoon. Beautiful resort that she recommended we also booked a bus tour of the city and excursions were awesome. Using a travel agent is priceless it takes out the guest work and expectations are meet before you take off. I would highly recommend using travel shoppe for all your vacation needs, you will not be disappointed. read more

Denise was great to work with on both the Mississippi Paddle Boat trip and the Thiti/Hawaii trips. She was very good at getting us the best prices for both trips and checked-out every option that we asked for. The flights worked out well for our plans and we never had too much downtime. Thanks Denise for all your work. Gary read more

Cheri and her staff have always gone tge extra mile to mske every one of oyr trips special. I wouldnt trust my travel needs to anyone else. Tami made all the arrangements for our 20th Vow renewal ceremony on Maui. It was everything I had hoped. Our accommodations at the Sheraton Resort amd Spa were superb. read more

My first, and only, experience with a travel agent was with Tami Gibbs at Travel Shoppe. I can't begin to tell you how disappointed I was with how poorly my trip to Boston was planned. After giving her a slew of places I wanted to visit, I was presented with a package that literally looked like this: Hotel, 1 tour, and a dinner reservation... This is a trip to Boston for 7 days and that's the package I got. The worst part of all, I already paid my deposit for the horrific package she provided, which means I lost over half my deposit (only because I booked trip insurance). I would have lost it all had I not purchased it. Next thing I do is go online to compare her rates by booking the exact package on my own. To my surprise, I was able to save myself over $800 and I planned a better trip. Travel agents aren't designed to save you money because they book their packages through 3rd parties whom pay their commissions. I hope this reaches a lot of people who consider using a travel agent and hopefully you don't make the same mistake I did. Travel agents are useless and they will end up costing you more money. My advice, solicit them to put a trip together, shop the rates, then book it yourself to save money. read more

Bravo to Cheri and her staff at The Travel Shoppe for doing such a terrific job making the arrangements for our trip to Greece and Italy. Flights, hotels, car, transfers, tours, etc., -- everything was in place for each leg of our journey. The only glitch was travel delays on the first set of flights, which of course couldn't be controlled. We can't thank them enough for helping us make this "trip of a lifetime" possible and doing such a thorough job of making it all so easy for us to enjoy. We never could have planned it by ourselves so well. Their experience and attention to every detail was superb, and we also appreciate how responsive they were in respecting our wishes when setting up the trip (for us international travel newbies) and making sure we had all the information and documents we needed as well as answering all our questions promptly. First class travel service all the way. read more

Planning our honeymoon seemed like a huge task but as soon as I had one sit down meeting with Mariann she made it all easier! Recommended the best resorts that fit our budget and expectations. We stayed at the Marival Residence in Puerto Vallarta Mexico and enjoyed every second we were there, so much that we booked a second trip this year through the Travel Shoppe! I recommend The Travel Shoppe because they treat you like family and truly care about your vacations! Never again will I ever book anything online....The Travel Shoppe is the only way to get your vacation on! read more

I have had the pleasure of working with Denise over the past four years. Whether it's a European cruise, an all inclusive stay in Cancun, or staying in Waikiki, all I have to do is tell her what my expectations and price point are, and she comes up with great options. Then she sets everything up for us so we can relax and enjoy a vacation that's organized from flight to hotel. She's easily accessible by phone and email to answer all my questions. Denise takes all the guess work out of planning my trips! read more

We have used Denise Martin Donathan as our Travel Agent for many years. She continues to go over and above. I was a travel agent for a few years, many years ago; so, I know what I can expect from an agent. Denise exceeds all of that! She keeps you informed all along the way and looks for ways for you to save money. Her follow-up after you return is a nice attention to detail. She waits a few days to let you settle in and then you have a chance to relive your trip and experiences. I recomend her for all of your travel needs now or in the future. read more

I've been with Travel Shoppe for 10+ yrs and will continue to be with them as my TRAVEL Agents of choice! They are professional and they listen to every detail of your travel requests..Cheri and her team are THE BEST!!!! read more

Cheri and her team have been helping me out for the last 5 years. There is no better way to travel! I travel a lot for work and sometimes for recreation and the Travel Shoppe always helps with advice on best times to travel as well as the best places to stay and to visit. They are very knowledgeable and have helped me save some money when changing flights last minute. During one trip, all flights were grounded in Dallas due to bad weather and Cheri was able to help get me a hotel room last minute and change my flights all while I was stuck at the airport. I could not imagine traveling without their support. read more