My trip to Scotland that Elite Global set up for us was amazing. I travel a lot and Elite Global is by far the best. From the transportation, the hotels, the tour excursions, the golf courses, everything was fantastic. The way they arranged everything was perfect. We did not have one problem with anything. Everything they did for us was 5 stars Elite Global Journeys knowledge on travel is absolutely the best & I would definitely recommend their services to you for your next travel vacation or business. read more

The staff at Elite Global Journeys are always professional and very helpful. I was stuck in Seattle after a very long day of travel and my flight was cancelled. It was around 10pm and I was able to text the team for help in rescheduling my flight and they went a step further and reserved a hotel room for me when I wasn't able to fly until the next morning. I was frazzled and they helped me stay calm. Any trip that I do that requires a lot of moving pieces is automatically booked through them. read more

My husband and I were overwhelmed at the prospect of planning our first trip to Europe, so we enlisted the services of Elite Global Journeys, and I can say in all honestly that they exceeded our expectations. They worked with us every step of the way, giving us tons of options and tailoring the trip to suit our interests, energy level, and budget. They were also there for us when we were actually abroad: any snafus or travel hiccups, they were just a quick message away on their app. Their clear and timely communication made everything so much less stressful than it could have been. Every boutique hotel, tour, and recommendation for restaurants and activities were perfect and extremely high quality (and we had a pretty jam-packed agenda!). I would be remiss not to mention that this is all at the tail-end of the pandemic, where covid restrictions were constantly changing and different in seemingly every country/airport. They helped us be prepared for every possibility. As fate would have it, we both got covid days before our trip and had to cancel. Not only did Craig and his team cancel our entire trip and help us get our refund from the travel insurance, but they worked nonstop with us to reschedule our entire itinerary for the following month (in the very busy summer months!!). So, needless to say, the quality of their service was absolutely worth the price, and the trip experience they put together for us was priceless. read more

The help in planning the trip was flawless but the extra touches in hotel accommodations and private tours was an unexpected bonus.

Craig Mungary and his team were amazing planning our recent trip five week trip to Europe visiting five countries. Their attention to detail, their planning proprietary App we accessed, VIP Transfers, Five Star Hotels were all extremely well thought out and executed. When my wife and I arrived home we love to give a rating for our trip using a scale of 1-10 and this was definitely a 9.5 as were very tough critics. Craig and his Elite Grobal Team stepped up and delivered - Thank You Team Elite Global Journeys!! read more

Craig and his team did an outstanding job booking our trip to Europe. From start to finish everything was perfect, the suggestions of hotels we had to choose from as well as airfare and ground transportation were all handled by Elite. I had even priced out airfare on my own and they were able to save me money as well as have better flights. 5 stars in my book all the way! read more

I have know Craig for a number of years and gone on some great vacations with my sons. This year we traveled to Miami and did an NCL Haven cruise to the Caribbean. It was so much fun and I highly recommend the Haven despite the extra cost. You won't be disappointed. Last summer, we did a Mediterranean cruise with a land trip to Spain. Loved staying at the "W" in Barcelona on the beach. Then took their bullet train to Madrid and got to see the soccer stadium as well as a bullfight. I highly recommend Elite Global travel and my friend Craig for any of your travel needs. We already are planning a new journey! read more

Craig and team did a fabulous job planning our family's Disney Cruise. It was perfect on all fronts from character experiences to private boat snorkeling tours, every detail was well thought through and perfect for our family! The astronaut tour at Cape Canaveral was a once in a lifetime experience for our boys, who hung on every word and had an opportunity to ask a ton of questions. Thank you for helping us make amazing memories! read more

I would not recommend this travel agency. They have a minimum you must spend of at least $10,000. Even though the trip I am wanting to put together would have no doubt met that minimum, Craig was quite insistent that he book us private tours and guides and use the particular hotels they have relationships with. I explained my husband and I do not like a real structured vacation and prefer to walk around on our own and spend time looking at the things that interest us along the way. Also, the hotel we wanted to stay in in Paris before the canal cruise picks us up at that particular hotel he turned his nose up at and said they use only 4 1/2 to 5 star hotels and that this hotel was probably only a 3 1/2 star hotel. We are only wanting to stay at this hotel because that is where we are picked up for our canal cruise through France. We then wanted to go to Barcelona for several days before coming home and I advised what part of the city we wanted and we did not need or want a 5 star hotel. We want a clean, safe mid range hotel. Craig continued to push the special guides and tours and I again said we did not like to be that structured in our travel. He then actually told me that he did not think they were the right travel agency for us. I could not believe I was basically being told we were not willing to spend enough extra money on guides and tours and such which would have no doubt bumped up their commission. If you are a traveler who wants a lot of structure and schedule, and have an unlimited amount of money to spend, this may fit you. However, for the average traveler, this agency is not a fit and will make you feel like you are just not good enough for them. I do not consider this to be good customer relations. read more

My 5 year old is more professional than these ppl, they messed up my booking and took no blame for it!! Don't be lured by there free bag giveaway it's probably used...Kyle, Alex and the owner don't know anything about travel, they talk a lot but when it comes to booking your trip watch out, stay away from this place Don't go here I wish I read the reviews these guys will scam you and ruin your trip All I can say is pls pls STAY AWAY they will ruin your trip read more

We booked our honeymoon with River Park Travel and we couldn't have been happier! We were traveling from San Diego to Hawaii where our wedding was held, then going straight to our honeymoon in New Zealand and Australia. Craig was a big help and knew what he was talking about. I hadn't been to Australia since I was a kid and had never been to New Zealand before so we were at the mercy of our travel agent. He definitely did deliver! We arrived in NZ and it was kind of a spur of the moment stop because he advised us it would be more cost efficient to stop there first then head to Australia after. Why not see 2 countries for less than the price of one?! We stayed in the heart of downtown Auckland which is exactly what we wanted.. He put us right in the action! After about 3 days we packed back up and hopped on another flight to Australia and THAT is when the honeymoon started. When we arrived at our hotel Craig had put us up in, it was smack dab front and center of Sydney! We overlooked Darling Harbor and I could not believe the view! We were super pleased with Craig's professionalism and recommendations. We look forward to booking future travels with Craig and his team again! read more

We have wasted so much time trying to plan trips by ourselves...THIS PLACE ROCKS!! They have everything mapped out for you, no guessing, no wondering, pure vacation! The tours were amazing and the hospitality was A plus! Thanks Craig to you and your staff! Looking forward to our next trip!! read more

"Amazing bucket list trip on a cruise on the Celebrity Silhouette throughout Italy and the Mediterranean. Craig did and outstanding job in researching options for each port of call and made sure we were lined up with private tours and transportation throughout our vacation. Which made leaving and returning to the ship as effortless as leaving and returning from your own home! Craig's personalized service far exceeded our expectations and made our vacation a truly memorable experience! We are looking forward to having him plan our next vacation and wouldn't think of using any one else!" read more

Really unprofessional agency. I am not sure why anyone would use a travel agency anymore when you can go online and book your trip in a matter of minutes if you have done any research on your own and could avoid the headache of dealing with an agent. We got stuck with them because my husband bought a trip from them at a charity event where the proceeds were donated. It's been a nightmare since then trying to book anything. No one gets back to you and the excuse is that it takes time to hear back from Italy. Really? I hear back the next day when I'm requesting information for booking. River Park Travel is horrible. You will get better service from Orbitz, Kayak or any other online booking site. read more

The best customer service in the San Joaquin Valley.

Kyle helped plan our honeymoon to Jamaica. It was by far the easiest part of our wedding planning. When we had an issue with the service that we were receiving at our resort he got ahold of the resort manager and they came and apologized for the issue and it was promptly resolved. Without Kyle's help I don't know if it would have been fixed. Kyle was always very concerned about our happiness and prompt with communications. Great service. THANKS SO MUCH KYLE!!! read more

great group!! They help people build there memories that last a lifetime. Give them a chance next time you are looking to travel.

We used them for an Alaskan cruise and had nothing but issues. They booked our cruise in their office, and then we were forgotten. We had to call back for hotel, airline, every detail. Tickets were not ready when promised. Flight confirmation number was wrong. We had to remind them that we had booked air to hotel to ship transport. They called back to see about our trip six weeks later. Any other travel company is better than River Park Travel. Run away as fast as possible. read more

I first visited Elite Globe Journeys as a walk-in. I met the most wonderful woman by the name of Christine. She was warm, friendly and kind. I told her that I was planning my 40th celebration and wanted to go to Tahiti in particular Bora Bora. Christine offered me books and invited me to return when I was ready to plan. Once I returned, I met with the owner that would be helping with the planning of my trip. After meeting with him, I felt completely discouraged from going to Bora Bora because in his words "it is too expensive." I felt like a second class customer and as if I could not afford to travel under this travel agency. Although I had a budget, I was discouraged to embark on a trip that my heart was and is set on. So I give the office manager Christine an A+ 5 stars; however, I will not return to the business for any future travel plans as I felt that I was not elite enough. On a positive note, I found a wonderful travel agent Cheri with the Travel Shoppe. She is kind and listens. She has created a wonderful travel package for myself and my travel buddy. read more

Craig is an angel miracle-worker of a travel planning professional. He planned a last minute trip to the east coast for me (PA and NY) literally within days. We had a fantastic time. The trip was seamless from travel to transfers to tours to accommodations. I am amazed at what he was able to make happen. We had a fantastic time because Craig made it worry-free, entertaining, and memorable. A few weeks later my family went on a trip of a lifetime to Portugal and the Azores. Once again, top-notch trip put together by Craig. We were connected with exceptional tour guides, transfers, hotel, and travel. I cannot say enough. The app that he had us download with all of the details for both trips is very helpful when you don't want to wrestle with hard copies of the itineraries. Craig cares and has exceptional integrity. He wants all trips he plans to be enjoyed and great memories created. At one point he even called to clear up a detail I was confused about. When an extended family member got very sick on the trip, he helped with suggesting local medical services for them and they weren't his client. Top-notch travel planning professional! read more