I have been a "Home Agent" with PTN for a little more than a year, during this time commissions…read morewere not paid. I have followed the process of contacting their Commissions Department by email supplying all of the information regarding my unpaid invoices. I have included the "Jessica" and Manager "Maggie Corona" and AP person Rudy Tandio only to be told repeatedly that they do not have the funds to pay commissions based on their relationship with Surge(which ended a year ago). I trusted Jessica at that time and listened to her rhetoric about making the company strong again blah blah blah. DO NOT WORK WITH THESE PEOPLE, YOU WILL NEVER SEE A PENNY OF YOUR HARD EARNED COMMISSION IF YOU ARE AN AGENT WHO HASN'T RECEIVED COMMISSION IM ME ON FACEBOOK

I can't recommend this business From the start the agent was…read moreunavailable , especially after we had bought our tickets The agent booked the wrong day and then took 3 weeks to get back to us Also the bookings and arrangement of flights were inconvenient. We found later that we could have been at our destination a day earlier and flown out of Fresno instead of going to San Francisco Lesson learned. Never again

I absolutely love that best tours and travel has so many options for day trips out of Fresno. I…read moreenjoy not having to drive or worry about parking. This is the perfect option for me if I'm traveling solo or with a friend. They make it so easy with pick up and drop off locations in town. I have gone to San Francisco, Moro bay, Avila beach, Monterey, and multiple trips to Yosemite. I always have the best time. I bring my snacks and sometimes a whole picnic feast on the bus. I can nap, read, or listen to music to and from the travel locations. They even stop for breaks to and from location for food and restroom access, they also have a restroom on the bus for convenience. The prices are very reasonable and the staff is very professional, friendly, always helpful, and super knowledgeable. Also, make sure to bring cash so you can tip your driver. I will continue to do day trips with this company and I am excited to see what new locations they add for future adventures.

Fun trip to San Francisco , good driver , good value , I would definitely go again , they have a…read moregood selection of places to go , I want to keep going

Mi cuñado compró un billete de autobús con Monarca Confort Clase. Le dijeron que el autobús…read morellegaría a las 11:00 pm. Estuvimos ahí desde las 10:50 pm hasta las 2:13 am, el bus nunca llegó. Su boleto de autobús tenía hora de llegada a las 11:50 pm, por eso esperamos más. Intentamos llamar al teléfono de Monarca Confort pero no contestaron. Una señora de AEROMEX TRAVEL respondió cuando llamamos a uno de sus números y nos dijo que esperáramos 30 minutos extra, hasta las 12:38 am. Al día siguiente, a mi cuñado le devolvieron su dinero y le dijeron que habían dejado a otra persona en Bakersfield. También le dijeron que los conductores ya han hecho esto 3 veces con otros clientes. My brother in law bought a bus ticket with Monarca Confort Clase. He was told the bus would arrive at 11:00 pm. We were there from 10:50 pm to 2:13 am, the bus never arrived. He's bus ticket had an arrival time of 11:50 pm, that's why we waited longer. We tried calling the Monarca Confort phone number but they wouldn't answered. A lady from AEROMEX TRAVEL answered when we called one of their numbers and told us to wait an extra 30 minutes, until 12:38 am. The next day my brother-in-law was given back his money and told someone else in Bakersfield was left behind. He was also told the drivers have done this 3 times to other customers.

From the owner: Alludamos con sus Planes de viajes para Tijuana- Aeropuerto y Autobus directo a MEXICO…read more

Bought ticket for bus from Fresno to San Fernando. Bus broke down in Bakersfield. After waiting…read moreover two hours, bus driver could not advise when replacement bus would arrive or repair would be completed. Bus driver assured me I would receive refund if I did not continue with the bus. Called customer service requesting refund. Was assured I would receive a refund. Made alternative transportation arrangements. Customer service refused refund because I had boarded the bus, despite the fact that the replacement bus ultimately did not arrive until 3.5 hours after the breakdown and all passengers were left stranded for that time baking in the sun at a location where the nearest services (including water) were over a mile away and over a highway overpass. In short, Greyhound failed to deliver services paid for, refused to issue even a partial refund for their failure, and lied about the availability of the refund. Bad value under all circumstances; will never use their services again.

I like cold weather sometimes. Do I like for it to Freeze? No…read more At 2660 Tulare Street you will find the Greyhound bus station for Fresno. It's a good station, and it's large and underrated, in a massive and somewhat dangerous and rough City. It's hard to get around the city without a car and it's hard to get to this Greyhound station without a car, which was just one of the problems I had here, even though it's not too far from Highways and downtown and whatnot. I was robbed in Fresno. When I played a show here they stole my tip jar. I was accosted sleeping at truck stops here. I was offered drugs here. They started a viral campaign against me filled with lies and malice and violent threats through the internet, and I'm fairly sure that the people who robbed me were connected to that. The person that started it all works for the Fresno Bee and they'll be getting a nice review from me accordingly. So it's one of my least fave towns in America, and easily the most dangerous in Cali in my opinion. There's lots of palm trees here, and don't let that fool you. I'm not a huge big fan of this Fresno passenger Depot which is also known as Fresno station, but the station itself is beautiful and old and historic. The trains and Greyhound and regional transit services including Fresno area bus is all stop here and it looks like an old Spanish fort or something, so it's really pretty. It's known as the Santa Fe passenger Depot which can be a little bit confusing and looks like an old Spanish Mill or something. Pretty nice. I took off a star because of what happened to Quintina in the other Yelp review, sigh. Horrible.

It's our second time here for applying for our kids passports, and they are great. They thoroughly…read morecheck your paperwork to make sure everything's there so that everything goes smoothly.

A nice young gentleman was helping with my passport submission for my daughter and I. He was super…read morecool and chill. He answered all my concerns and was very calm and patient. The service was pretty fast and processing fees go to their department. I would recommended them to others, just be ready with the right information and documents that you need. Come with a blank money order for the right amount so they can tell you how to write on it properly.