Initial impression was good…read more Easy to find with plenty of parking out front. My first visit went easily - I waited probably 15 minutes. I had to fill out four pages of paperwork while they copied my ID and insurance card but that went fairly quickly. The inside is clean and well staffed at the reception area with friendly staff. I saw Dr. Gessler who was very kind and proficient. I liked him. He prescribed me an ointment for a bump in my nose and said come back in two weeks to see how it's doing. All in all - clean, efficient, short wait, friendly staff and doctors, that's enough for me!

Dr Lamb was very professional he found my sinus problem. And he going sergery very happy with himread more

He has moved from this address to:…read more Princess Anne ENT & Allergy, PC. 828 Healthy Way Suite 280 Virginia Beach, VA 23462 (757) 351-1343

This might be one of the worst medical experiences I have ever had. I called 2 weeks ago to…read moreschedule an appointment based on a referral from another physician. During that phone call, I explained why I was coming. After rearranging my schedule to be there, I ended up sitting in the waiting room for 45 minutes before being brought back by a nurse. She explained to me that the doctor wouldn't be seeing me today because he doesn't perform a certain procedure. She was rude and short. This was prior to a thorough history being taken or an examination being performed. It appears that the office was making an assumption on my diagnosis and needed procedure before understanding why I was even there. I have worked in health care for over 20 years and have 10 years of direct clinical experience treating patients myself. In my opinion, this is not good medicine, good business, or the right way to treat people. Complaint to the board to follow.

Everything about this Practice is just wonderful. Office staff are friendly and efficient. The…read morewaiting area is bright and nicely decorated. I saw one of the many specialist in this location a few years ago that ultimately ended with me being referred to an Endocrinologist. I'm here today with a Friend but remember well how comfortable everyone here makes you feel. This is definitely the place to go if you need an ENT.

EVMS practices continue to impress. My visit to EVMS ENT Surgeons further reinforced my feelings…read more Located on the 1st floor of River Pavilion on the Sentara Norfolk General/EVMS/CHKD complex, the River Pavilion offers the convenience of complementary valet parking for patients. Access from Brambleton near the Midtown Tunnel is convenient not just for Norfolk, but also Portsmouth, Chesapeake, the Shore Drive corridor in Virginia Beach & the Northern sections of Suffolk. The entire staff is friendly & helpful, from the check-in desk, Medical Assistants & Nursing Staff to the Physicians. I love the way they remember you from one appointment to the next. My last visit was with Dr. Volsky, the Otologist I was referred to for a lifetime issue that had never previously been diagnosed. My appointment with the EVMS Hearing & Balance Center was to provide him information for this appointment. Dr. Volsky came through the waiting room late & in scrubs, having been called away for an emergency surgery. But such can be expected for physicians of his caliber. It also gave me time to complete the extensive questionaire, which I later learned (unlike a lot of physicians) he actually studied before entering the examination room. It was a long wait in the exam room. But I didn't mind. Patients with earlier appointments had to be seen first. They too had been waiting for him to return from surgery. Dr. Volsky completed an extensive examination & knew my other conditions & medications. I was extremely happy with his level of care & the next steps he ordered performed. He was congenial & extremely knowledgeable. Completing my satisfaction level was his question as to whether I had a ride. Although his exam didn't reach that of the Hearing & Balance Center, it did make me slightly off balance and dizzy. This is a practice that I highly recommend. You will leave knowing you're had a great level of care.

EVMS Hearing & Balance Center is so high tech, thorough & nice. From the front desk to the hearing…read moretechs to the balance tech, they were all amazing. The center is located on the ground floor of River Pavilion at Sentara Norfolk General. Enter off Brambleton onto Gresham then loop around through the back section of the complex to the covered entrance way to River Pavilion. Free valet parking is available for patients. The location is convenient not just for Norfolk but also Portsmouth, Northern Suffolk & Western Branch via the Midtown Tunnel. It's an easy drive for those of us in the northwest section of Virginia Beach. I would suspect that the areas of Chesapeake with easy access to the Downtown Tunnel & I-264 would also find it a convenient location. Only knowing that this testing was required before seeing the Otologist that my Otolaryngologist had referred me to, I wasn't quite sure what to expect. The only thing I did know was that archaic inner ear testing by a Virginia Beach ENT decades ago had produced a violent reaction. Because of his bedside (chair side actually) manner I never returned. So I brought a driver. The two tests were scheduled for an hour each. So I knew they would be extensive. Hearing was first. I was amazed by both their high tech equipment and extensiveness. The techs were extremely nice, even showing me a computer printout of the graphic results at different pitches & vocal sounds. I didn't understand the hearing testing being required because my complaints never included hearing. But my later research indicated that hearing could be related to inner ear & balance issues. After they finished they sent me to balance, which I learned would be the area where I would be tortured. :) The technician was a very competent & compassionate administrator of torture, just the opposite of what I had experienced decades ago. The equipment was even more futuristic than hearing. Three tests were administered. I made it through the first two with mild results & thought, after the an explanation of the last test, I had made it through the regiment without a violent reaction. Wheww.... But not so! What I thought were just black goggles were actually computerized & measured everything going on as all three tests were administered. During the 3rd test I told the technician what it felt like my eyes were doing. She confirmed that they were, which was my first indication that she could see everything going on inside the dark cave my goggles created. I didn't even make it through the first half before the results gave her the information the doctor needed to work with. Afterwards she was very nurturing, which was much appreciated. As I sat on the table I told her that I wanted to research the science behind why that type of testing would make me so sick. She provided me with a pamphlet on all the tests which would be immensely helpful when I recovered. What was meant to be an hour test stretched into 1 1/2 hours before she walked me to sit in the lobby with my driver. "Don't worry", she said. "The Doctor won't torture you. That's my job." :) She was great. The paperwork to be completed before the testing was extensive. I feel that they gleaned more information for the Otologist from both the testing & paperwork than any other specialist I've ever seen. And believe me, that's quite a lot! I am so impressed with the EVMS specialists. The EVMS Hearing & Balance Center comes with my highest recommendation for anyone with inner ear issues. I've never had a hearing test before. But I can't imagine any practice being as thorough and well equipped as this. Thank you EVMS, not just for being a great medical school but also for the amazing practices of your faculty members. Coastal Virginia is very lucky to have you.

As party of the testing they changed the settings on my aids. Great improvement!! Now I know my…read morehome is noisy. Heating system, dishwasher, microwave all noisy. Used to be very quiet. Staff was excellent, attentive and professional

I really wanted to like this office. They have great reviews and were able to schedule an…read moreappointment for my daughter much sooner than CHKD (who has a 6 month wait). However, the week of her first appointment, I received a text stating there wouldn't be a provider in that day. I called to reschedule, which pushed the appointment out an extra month. The day of her appointment, the assistant couldn't read the doctor's writing of what lab work needed done. Dr. Saffold was currently with another patient, so she told us she'd send an email after speaking with him. That afterward we can go to any Sentara location to have it completed. This added additional driving, paperwork, and time for us. Later that day, I picked up her RX and didn't understand the directions on the label because they were worded wrong. It took several days for someone to get back with us. The week of her follow-up appointment, we received another text stating a provider wouldn't be in and her appointment would need to be rescheduled AGAIN. No one EVER answers the phone. Every single time I have called, I have had to leave a message and play phone-tag with them to speak to an actual person. It has been well over 3 weeks and I have still yet to get my daughter's follow-up scheduled. She is out of the medication that was prescribed. Our pharmacy has reached out to the office and the refill has been ignored. Grateful I never canceled the CHKD appointment because we will not be going back. My daughter is autistic and the experiences we've had with this office have been added stress that is unnecessary. I have worked for doctors and am experienced in healthcare. The lack of follow-through and carelessness from this office is embarrassing.

The friendliness and willingness to go the extra mile for their patients is so refreshing. PA-C…read moreBritton and Nikki thank you. Ive been to many doctors offices and specialists in these challenging last 6 years. And have been treated like an inconvenience frequently. You will Not be treated that way at Chesapeake Bay ENT Town Center. They actually care are very knowledgable and empathetic. Great place highly recommended if you are in need of a GREAT ENT.

Upon moving from another state with asthma, allergies & an immune system deficiency, my doctor sent…read moremy copious file to Dr. Koenig. Due to the immune problem, I need biweekly sub-q infusions and a local doctor to prescribe - and to see me when I become ill. I was shocked Dr. Koenig does not see ill patients but rather directs one to an ER or clinic. I went to a Sentara clinic 2x but was still ill 3 weeks later, both COVID & flu negative. Got an appt with Dr. Koenig about another issue & he told me that he was prescribing 4 meds. Only 2 were rec'd by pharmacy. I've now called 3x and been told by 3 different people to go to an ER or clinic. AND I'VE BEEN ILL 6 WEEKS WITH NO IMPROVEMENT.

I was referred specifically to Dr. Koenig by my previous allergist who had been involved in his…read moretraining. Bio and details can be found on his practice's detailed and interactive website www.allergydocs.net. There are multiple locations around the Hampton Roads area, and you can maintain a relationship with a physician at one location, while getting allergy shots at another, which is super convenient. I found Dr. Koenig to be incredibly personable, easy on the eyes, and thorough in his initial evaluation. He actually reviewed my previous medical records, and made the offer to have a courier transport my serums over to the Norfolk office for me. Thanks, Dr. K!

Left During a Medical Emergency I experienced a medical…read moreemergency during an office visit. Dr. Pravin Deshmukh left the exam room while I was unconscious, alone, and without assistance. He did not return. The nursing staff was not able to assist me, and no physician came to evaluate me. This occurred in a Bon Secours medical office located in the same building as an emergency department, yet no emergency medical response was initiated. In the Social Security Administration investigation report, Dr. Deshmukh explained that he was "afraid."

I love Dr. Deshmukh. He's been my dr for over a year. He is easy to talk to. He actually listens to…read moreall concerns I have. He is funny & super pleasant to deal with. I'm glad I found him when I relocated back to VA. I haven't had a single regret. The front desk staff is awesome & they work me into the schedule whenever I need to be seen. I highly recommend this dr & office. It is very clean and very organized.