In February 2015, Dr. Chao performed surgery to repair a torn labrum in my shoulder. Before that…read moresurgery, I had no problems or symptoms involving my biceps. Unfortunately, I did not recover as expected and the shoulder continued to have the same issues. In addition, after the surgery, I developed severe biceps pain and weakness that has been far more debilitating than the original shoulder problem. For more than 10 years, I have continued to seek answers through countless appointments, diagnostic tests, treatments, procedures, and additional surgeries. Despite these efforts, I have experienced little to no meaningful improvement, and many physicians have been unable to identify an effective treatment for my condition. This experience has had a profound impact on my life, causing significant physical pain, emotional distress, and financial hardship.

If you go to Dr. Chow, do not admit to losing weight, do not admit to smoking. Don't admit…read moreanything, oh and be cheerful. And happy, like the world, is a butterfly land no matter how nervous you are. No matter how sickly you feel, I wouldn't go to him $15000 not worth it. And will cancel you right up to the hour of surgery DO NOT TRUST THIS MAN . Seems shady to me to have grabbed the money super fast and cancle last second.

What can I say, he is exceptional. Not only is he a great experienced surgeon that can put a…read moreshoulder back together with his eyes shut , but his bedside manner and caring for his patients is beyond what you get with most Dr's . He is just such a sweet guy too. Very humble and cordial. He is upfront, tells you what to expect upfront and actually see you himself for aftercare and check ups. His team is also fantastic. Caring and they keep everyone up to date on whats happening when your person gets out of surgery, what to expect and what to do. Just all around you feel that everyone is in the best hands. Hands down, I would recommend him every time and I actually do every time someone asks me about a surgeon here, as I also work in the Medical field.

Every person that works in Dr Tal David n other MDs are wonderful. My most recent visit was to have…read morecortisone injections in both shoulders n left knee. I saw Julie the P.A. and she has been very professional..kind n extremely good other job. Especially with my injections. Of course the injections hurt a bit( my trick is to have an assistant hold the freeze spray one the place where MD or PA is injecting (during the entire injection time). Im extremely pleased with all MDs I've seen there.. Dr Tal David &Dr Jerrick Robker. I've had hand surgery w/ Dr Robker n it was amazing. I highly recommend this entire office off Serrento Rd. Thanks again to you all including you ladies at the front n back desks. You are the best n very efficient!

First of all, I had a few visits with Dr.Koretoff and had a great experience with both him and the…read morefront desk. They always answered the phone right away and he was very knowledgeable and easy to work with. He then referred me to the physical therapy office next door and that's where the issues began. Since the first time I called, nobody ever picks up, I called 20+ times in a span of 2 weeks and each time the automated phone system made me listen to a 5 minute message about the history of San Diego Sports Medicine and the different location's phone numbers and then would proceed to hang up on me. The few times it did let me leave a message, nobody ever got back to me. It seems like nobody works at the front desk for some reason. When they finally got back to me, they made an appointment for me with the specific PT that Dr.Koretoff had requested. I was 3 weeks out from the earliest appointment which was not ideal but I had no choice but to wait. When I finally received the appointment reminder the week before the appointment, it said that the appointment will be with someone else, and not the person I had made the appointment with. The person at the front desk even confirmed that it will be with the PT I requested but that's not what they inputted in the system. As a result, I now have to wait another week to start PT. They offered no way to reconcile the situation even though it was their fault, and basically the conclusion was "tough luck, you have to pay for our mistake." In a separate conversation with the front desk again, they were explaining to me the difference between paying out of pocket vs going through insurance. They gave me the out of pocket rate but said that they can't confirm what the cost will be with insurance until I come in so I explained my deductible and the terms on my coverage to get her advice, the answer I got verbatim was "I've explained to you over and over again and it doesn't seem like you're understand so I think I'm wasting my time here." WTF? She only explained to me once, and basically indirectly called me dumb and told me I'm wasting her time? That's no way to talk to any patient especially if I'm being respectful. This is absolutely unacceptable. I don't care if you're having a bad day, you shouldn't be talking to people like that period, let alone if your job is customer service. This is absolutely the worst experience I've ever had with any front desk/customer service. It's like they hate their jobs. Do you guys no vet people before hiring them?

This is a review of Dr Koretoff and the physical therapy practice…read more I visited Koretoff mid 2024 for ongoing shoulder pain. He spent the entire appointment acting like he was late for other things and had too much going on, really didn't seem interested in hearing what I had to say and was so scattered I thought wow maybe he is just having a bad day and is distracted by something. When I went back for a second follow up visit he was even more distracted and uninterested in talking to me. He repeated the same things over and over as though he forgot he had already told me certain things that same day, kept saying he was really busy and made me feel like I was an inconvenience. Based on the first appointment he had referred me to their physical therapy program. This is the key for the practice. It wouldn't exist but for the overpriced PT that is the magic answer for all their patients. Now for the billing. Each THIRTY MINUTE physical therapy appointment is billed at $550 to your insurance. They charge $220 for 15 minutes with a STUDENT physical therapist. $230 for 15 with a licensed PT. I do have a high deductible insurance plan which I am well aware of. This means I owe a larger percentage of whatever the cost is up to my deductible. I have seen other offices and been to PT many times throughout my life and generally expect the total for a PT session to be anywhere from $120-$250 and my portion of the co-insurance to be calculated based on this. In the case of this office, they waited FOUR months until I had completed the recommended course of PT to send me any kind of bill. Strategic, so that I would not know the amount until I had completed my therapy. They have obviously implemented this strategy for a reason. Yes it is my fault for not asking for a bill upfront but never in my life have I seen a supposedly reputable PT practice charge these prices. They received from my insurance over $350 for each one of these $550 thirty minute sessions and STILL want to charge me personally $80 per session. Talk about a RACKET. Wow. When I first received the bill I called immediately with my concerns and very calmly explained the situation and rationale. I was told the office was going to discuss the matter and see what they could do for me. Over the course of the next two months I was not contacted again by SDSM and instead had to reach out to them two MORE times. Each time I was told a different story. At one point the billing office agreed the amount was very high and I was told the actual therapist could agree to a discount and that they were going to discuss this. Again, no follow up just repeated bills in the mail. When I called again to ask the outcome I was told that they can't offer any kind of discount if any portion has been paid by insurance. WTF. I again explained my outrage at the pricing and that I never would have continued and certainly never will go back had I known what they intended to charge. Again, "we will call you back". Each time I made it perfectly clear they were NOT to send this to collections which they agreed. Months went by and I received a bill now almost a year later saying that my account is delinquent and to avoid collections to contact them which I did immediately. After putting me on hold for ten minutes to read the copious notes they have in my file I was told there is nothing they can do except offer a payment plan. Upon supposedly transferring me to the payment plan office she promptly disconnected the line without actually transferring me. I had to call back AGAIN and leave a message. Everyone should be aware that this is their practice. If you are okay with insanely high bills and a practice that takes advantage of insurance (which is why we ALL pay insane premiums) then go ahead and support their business. $550 for a 30 minute PT session. No thanks. And their doctors aren't even good. Needless to say, my shoulder still hurts and now I have a headache and hours of my life lost talking to them about a ridiculous bill. Really wish people wouldn't support a business that takes advantage of insurance and over bills.

Theresa and Trevor helped my baby tremendously with mobility and reducing tension. My son was born…read morefrank breech, so he already had increased muscle tension in his neck and body. Through their stretches and very gentle hands-on work, my baby became much more relaxed and was able to breastfeed better. I was a bit hesitant at first, but my lactation consultant recommended them and I couldn't be more grateful that I went. I would absolutely recommend them and I truly trusted their hands with my baby.

I began seeing Teresa when I learned I was pregnant, and I always looked forward to our visits…read morethroughout my pregnancy. Shortly after, my husband started seeing Trevor, and now our little one also receives care from them. We truly appreciate the support and attention that Teresa and Trevor offer. Our family looks forward to our next visit, and I can't recommend them highly enough!

I sought treatment at this clinic for severe right knee pain and left feeling completely dismissed…read more My experience was especially disappointing because I had previously worked with another physical therapist years ago who conducted a thorough evaluation and ultimately referred me to a specialist clinic where I was formally fitted for a custom knee brace for my left knee. That level of care helped me understand my condition and provided a path forward. At this clinic, the evaluation consisted primarily of X-rays and having me walk a few steps back and forth. Based on that minimal assessment, I was told they didn't think anything was wrong. Despite clearly explaining that I suffer from significant knee pain and that my symptoms are affecting my daily life, there was no meaningful attempt to identify the cause, discuss treatment options, evaluate my strength or mobility in depth, or provide any plan for managing the pain. What made the experience even more frustrating was that I specifically told them about my previous knee brace and the circumstances that led to it being prescribed. Rather than exploring whether a similar evaluation or referral might be appropriate for my current right knee issues, I was left sitting for roughly 20 minutes before an administrative staff member came in simply to show me knee brace options they happened to have in stock. To add insult to injury, I paid nearly $150 out of pocket after insurance for what amounted to little more than X-rays, a brief walk across the room, and being shown products for sale. I received no meaningful assessment, no treatment plan, no referral, and no support for the severe knee pain that brought me there in the first place. I came looking for professional medical guidance and a thorough physical therapy assessment. Instead, I felt like my concerns were brushed aside and the focus shifted to selling products rather than understanding why I am experiencing significant pain. Patients deserve to be listened to, evaluated carefully, and given clear recommendations. Unfortunately, my experience was a costly waste of time and money.

My doctor is Kenneth Vitale and am I lucky. I did my research and found him and I cannot tell you…read morehow great he is. He is incredibly knowledgeable, patient, compassionate and listens completely. There is never a feeling like you are rushed when you go there. I also have to say his assistant, Brian, is the best! They will help you through any challenge you have or refer you to the source you need. I had knee issues and didn't think I would get any better. With Dr. Vitale's help and guidance, I'm on the road to recovery. It's a drive for me, but so worth it.

Have been going to Oasis to see Dr James Chao for my hands/elbows. Had surgery beginning of…read moreNovember, got sutures out 2 weeks after surgery & im healing nicely & everyone was so helpful & sweet in his office. Tracy is his assistant & she is always very helpful.

3 weeks since I've had surgery still unable to get an appointment…read more Clark at the front desk extremely rude laugh that I can't get an appointment for another 3 weeks.

I have been fortunate to have been a patient of two amazing doctors at SDSM. I was a patient of…read moreDr. Elizabeth Williams until she left the clinic in 2023. Luckily, I was able to switch over to Dr. Koretoff's panel. Dr. Koretoff is one of the best providers I've ever had. He truly cares about his patients and listens to them. He's responsive to my questions and is willing to put in the time and effort to get the referrals or medications in that I need. I've had some serious health issues and know my body. I appreciate that Dr. Koretoff respects my concerns and refers me to a specialist when my medical history and/or symptoms warrant doing so. It's clear that he wants his patients to be healthy and have the best quality of life possible (even if it means having to engage in a prior authorization fight with an insurance company to do so. Additionally, the staff here - from x-ray tech to clinic staff - are friendly and treat me with respect. Thank you for keeping me healthy!

Dr. Alexandra Myers is my PCP and OMT provider. Dr. Myers is laid back and easy to talk to. She…read moreoften recommends lifestyle and natural remedies where possible, though she does prescribe medications, too - definitely a more holistic approach than traditional physicians. She's one of the few osteopaths that still does osteopathic manipulation therapy (OMT). She has been so supportive of me as I recover from an injury. Dr. Myers also did not push SDSM's PT service. 5 stars for Dr. Myers. I'd call the staff average. Being nice to them does help. Their billing department and referral departments could use some work, though. I got overcharged, and it took them 5 months to resolve what should have been very simple. Meanwhile, the referral department can be very slooooow, and inflexible. I had requested a different provider, and my PCP agreed to the change. The referral department would not accept the substitution, claiming the doctor did not send them an official referral request. Of course, I don't find this out until after several months after I started with my provider that we didn't have a "legitimate" referral. I still recommend them, but with those caveats.

Dr Hackett is the best chiropractor Ive ever visited - and Ive been to a few. She isnt about…read moresigning you up on some year plan where she sees you for 5 minutes. She cares about treating her patients until the problem is fixed and she doesnt upsell anything. I train in muay thai and she has helped me recover from injuries and adjusted me, tissue work, electrostim, etc to help me stay healthy. She has this amazing ability to pinpoint the exact place that its causing the issues - and when she finds it her tissue work hurts sooo good. She also is highly knowledgable and there were times where I had issues that she already diagnosed before a doctor even said it. If you're on the fence about it just go try her out like I did and you wont be disappointed. I have pretty high standards and she passed them all.

A friend of mine recommended Dr. Hackett. My prior chiropractor had retired, so I needed someone…read morenew to help me with my minor back issues. I've been seeing chiropractors for 40+ years, and have experienced the gamut of services, from good to bad. Dr. Hackett is definitely one of the good ones. One thing I appreciate is how she is focused not just on cracking different bones, but she spends a good amount of time on muscle areas. Definitely more massage related than the standard "pop & crack" chiropractors I've experienced. And she is very personable. Definitely worth checking out.

I used Dr Mike for a back injury in 2021 and he fixed my problem with one adjustment. I recently…read morehurt my back again and during one adjustment I could hear and feel the improvement! The advice he gave me for exercises to keep my lower back strong were also very helpful!. Thanks Dr Mike

Gout and Arthritis pain were given the boot by Dr. Mike! Of course it can't be cured, but Dr. Mike…read morebrings huge relief to the symptoms. Adhesions and scar tissue tying up the lower back were released with cupping. Why be in pain when a short session with Dr.Mike will get you feeling great again? My boyfriend likes the professional manner of Dr.Mike. He states he goes in to see Dr. Mike with the expectation of being "fixed". BF has never been disappointed. We like all the info and knowledge Dr. Mike shares, we utilize the info and lead healthier lives. Next: My experience with Positive Edge!

Have tried calling numerous times just to schedule an appointment. They have their lunch break…read moremessage on throughout business hours and have not gotten back to me at all.

They are extremely inconsistent. Hours will say they are open but will never get back to you on the…read morephone. Almost impossible to get a prescription refill at this clinic. Do yourself a favor and choose a different health care provider.