Worst experience ever with the cashier this afternoon. We've been customers of this store for years…read moreand have never been treated as carelessly as we were today. Don't get me wrong, the salesman was very helpful pulling sizes and giving great advice. The tailor was also knowledgeable and did a good and was friendly. Things however went quickly south when we got to the cashier to pay. To say that the young woman at the register was rude as an understatement. There was not only a lack of basic retail service skills, but the young woman's attitude was borderline hostile. Basic questions about the breakdown of the charges and any discounts we might be able to take advantage of were met with rolled eyes, huffing, and puffing...at one point she literally walked away and starting ringing up another customer! I've worked retail and know it's a tough job, but this is NOT who you behave with customers, especially when we were nothing but courteous. K&G, do better with vetting, hiring, and training your staff! This was absolutely ridiculous. I'm angry that I had to interact with this person and your company should be ashamed to employ someone like that.

Rayjean was top notch! So helpful, can't say enough positive things about his service.read more

I took a drive here earlier today with my husband who was in the market for a new pair of…read moresneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit. Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated. The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label. As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality. New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA. This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.

Excellent customer service! Was greeted the moment I walked in. Was asked if I needed assistance…read more They didn't have a sneaker I wanted in my size, they was able to order it for me and ship it to my house!!! Right now they have 30 percent off the clearance section, I racked up!!! I spent $210 for 6 pairs of sneakers and a backpack! Will definitely be coming back again.

First time visiting this outlet while traveling, and the experience was extremely disappointing…read more During checkout, a supervisor looked up my account and questioned two purchases I made at Ralph Lauren stores in another state last month, even though both transactions were under $200. I was then kept waiting for over 30 minutes while staff claimed they were contacting other people. In the end, they refused to let me make any purchase and would only say it was "store policy" without providing any clear explanation. What made the situation even more uncomfortable was that other customers checking out around me were not being subjected to the same account review or questioning. Very unprofessional and disrespectful treatment toward a legitimate customer. Customers deserve transparency, professionalism, and basic respect. I will not return to this location.

You got to see Oscar he makes this polo one of the best places to visit. Such a kind soul and so…read morerespectable while helping. Now let's get down to it Polo is one of my favorite stores to shop at for my husband and of course they always have a variety of things and if you catch them at the right time you can catch sales and if you become a member you can get discounts email to you. The work can go wrong if you come here?

This place is the worst! After selling me a sweater with a huge hole in it, I went to exchange it…read moreand they did not have any more in stock. Fine. They then said they could order me a new one online. Again, Fine. They then proceeded to send AE.com my incorrect name, zipcode, and email. After immediately calling AE.com to correct this mistake, they told me there was nothing they could do for me and that there was a "possibility" I would get my sweater. Moral of the story is do not go online to order ANYTHING! Their customer service was absolutely HORRIBLE!

Had never been to this location but very impressed by their handling of COVID during the Christmas…read moretime rush. They had two employees out front, wearing masks that had a cart with sanitizer. The employees were super helpful and even though I didn't call ahead, quickly found my online order and gave it to me without ever needing to step foot in the store. I really appreciate the efficiency and the steps they're taking to keep our community safe. Thank you!!

One of my favorite stores at Wrentham outlets. Outstanding quality clothing at a great value…read more Friendly staff, great service, big thank you to Nathan helping out with a recent purchase. Would and recommending this store to friends!

I'm a visitor from Canada, and just wanted to appreciate Mr. Stanley Thomas, at this store, who…read morespent time patiently helping me exchange a damaged product originally purchased from Hugo Boss Canada.

Today, I went to multiple TJMaxx's, Marshall's, HomeGoods, & HomeSense to look for Halloween Hello…read moreKitties! WOW! So this store location was stocked up with all the goodies today... pleasantly surprised! Their skincare section has LOVELY, stocked with many K-beauty brands (CosRx, haruharu, anua , innisfree, beauty of joseon, laneige) AND the hello kitties I was looking for. Earlier today, I had found a frankenstein kitty (only one left) and I was in shock when I saw that they had 4 frankenstein kitties here! ALSO, I FOUND THANKSGIVING TURKEY HELLO KITTY HERE! I left here, a very happy gal. This was my 5th hello kitty today and I am glad I found it ;)

Never had a problem here. It's a Marshall's. Has ample parking outside, a lot of women's clothing…read moreand men's toward the right side of the store. Sneaker selection is pretty small and brands are limited compared to some other similar competitor stores. This location is usually organized and pretty clean. Bathrooms are to the back right of the store all the way in the back by the kids toys section. The clothing is organized by sizing racks and by type. I.e. tee shirt aisles, dress shirt aisle, suits / sport coats, shorts, jeans, athletic wear. They also have furniture, home goods, some luggage, crafts, and toys / bags/ backpacks, some beauty care and the cheap end cap charging packs cables phone cases and random tid bits and snacks.

I have had mixed experiences at this store over the years, however enjoyed some great service here…read morethis week. The two ladies working in the store were very helpful and friendly and helped me locate exactly the type of gift I was looking to purchase. This store is a little small and more cramped than other locations, but has all the typical merchandise you'd fine at Francesca's such as clothing, fun gifts and costume jewelry.

I recently shopped at the Dedham Mass. Lecgacy Place location. I was helped by Amanda. (I really…read morehope I remembered her name correctly since this was two weeks ago )I had an awesome experience. Amanda was so helpful and pleasant. She went above and beyond to help me find an outfit. A shirt or dress with patches on the elbows! Super cute and trendy for fall (: After helping me put together an outfit she told me she had the perfect sweater in the back and that I would fall in love with it. She was right! I felt like I was shopping with a good friend. She was happy to help not just me, but other customers shopping as well. All the girls working that night were very friendly! I know how hard retail can be, being a manager of a retail store myself. I love getting nice reviews about my hard work. It makes the stressful days pay off! I hope word travels to these ladies at Legacy and they are awarded for their hard work and excellent customer service. I will certainly be revisiting. Thank you Danielle

Very knowledgeable staff. Friendly and they have a cool machine to see the shape of your foot and…read morewhat shoes will fit well.

I can't say enough about Marathon Sports in Norwell. My college age daughter is training for a…read moremarathon and was having some foot pain issues. They analyzed her foot and gait and found a sneaker that is so comfortable! Additionally, John, talked about the importance of insoles. My daughter and I have very high arches, so this helps with stability. John was so patient and really took the time to explain his recommendations!