It's disappointing to see that nothing has changed at this Y in over a decade. The same rude and…read moreunprofessional behavior others documented 12+ years ago is still present particularly within membership services. My interaction with Laura was hostile and dismissive and appeared discriminatory. Call it what it looks like. Hatred doesn't elevate anyone; it exposes them. While this location seems stuck in petty, ugly behavior, the rest of us move forward choosing dignity and decency. I was contacted regarding an alleged outstanding balance, even though my bank records clearly show successful withdrawals for both my membership and my daughter's swim lessons. When I disputed this and provided documentation, both services were immediately canceled and a refund was refused. The issue was escalated to the Regional Business Manager, who acknowledged receipt of the documentation but continues to request additional bank statements in order to "investigate," further delaying what should be a simple refund. At this point, the issue is not missing information but unnecessary delays. I am still waiting for refunds for canceled services and expect this matter to be resolved promptly.

This Y is fine. I'm a member at another location, but dropped in. Pool is cooler than other…read morelocations I've been too, but bearable. Locker rooms are upgraded. Sadly, this location offers zero other amenities like whirlpool, sauna, or steam. I can't recall a Y that hasn't had at least one of these and it's a huge nope for me. With the remodel, I don't understand why they didn't leave the two very small changing rooms out and add a sauna. I'll stick to Andover or Woburn.

Manager there is a woman who can seem aggressive and not nice. She doesn't show common courtesy…read more Bathrooms are wet.

Staff is great but too many machines are temporarily out of order all the time. The hand blower in…read morethe men's room has been Temporarily out of order for months.

I can't recommend Mt Olympus gym enough. Christos trained me through pregnancy and postpartum, and…read morethe support I received during that time was incredible! He's extremely knowledgeable, attentive, and genuinely cares about his clients. Throughout pregnancy, he adjusted workouts thoughtfully so I always felt safe, but still strong and capable. Postpartum, he helped me ease back into movement with patience and encouragement, focusing on rebuilding strength without pressure or rushing the process. I always felt listened to and supported, even on hard days. If you're looking for a trainer who truly understands the body, especially during major life changes and meets you where you are, Christos is it! I am so grateful to have worked with him and would highly recommend him to anyone, especially expecting or postpartum moms.

Mt. Olympus is the best in the area. The owner Christos is so thoughtful with the workouts he makes…read morefor his clients individually. The gym itself is a clean and motivating environment.. Highly recommend!

I don't understand the negative reviews here! Just joined this gym today and did my first workout…read more I was looking for a place that's affordable, clean, conveniently located (I'm a few blocks away), has plenty of equipment, and doesn't pressure you to sign up for personal training, classes, etc. That's exactly what I got. At $19.99 a month (with no long term contracts), this is perfect for me. I can use the ellipticals, the bikes, the treadmills. And at this price, if I go three times a week, I'm still getting my money's worth. If you want glamor and glitz with a price tag to match, go to one of the "fancy" places. There are plenty of them out there. But if you're looking for a place to get in a workout without the nonsense, then check out this place. You won't be sorry!

Old equipment, extremely bad air quality.read more

I have been going to Fitness Within for 8 years. This is the best small group personal training…read moreexperience that I wish I had found sooner. The atmosphere is geared on helping you choose the right weights for you, and pushing you a little bit past what you thought that you could do. I am amazed at what I have achieved. The trainers are so great, and caring for your safety! Thank you, Fitness Within Staff

Great place, trainers are very good, nice environment and they work with you if you need help. Love…read moreit

dirty. bathrooms are filthy. employees last about 9 months then a whole new bunch of employees come…read morein.

Awesome old school gym with newer services. Gave up up the big boston chain during COVID because I…read moredidn't feel protected or safe. Todays fitness was Immaculate. And equipment, when rarely faulty, was repaired immediately. Best part... there was enough space and equipment to get through my workout without having to be jammed in on top of someone. While the other places have managers who don't give a darn the owner is present daily and watched over his facility and the care and attention I. The gym shows it. I'll be driving out of my way and staying here. Thanks for keeping the small gym feel in a big gym!!!

I switched from another local place and it's been the best decision I've made. The facility is huge…read moreand I rarely ever wait for any machine, bench or dumbbell. The staff is great and easy to chat to. The fellow gym goers are also great and I've made quite a few good connections already. The classes look great, though I haven't done one yet, I'll get to one eventually. One staff member suggested a new Pilates class for my wife as she is ailing a fractured patella. I love this gym and look forward to it every time I go!

They don't tell you that you are signing a 2 year contract and there is a $100 cancellation fee.read more

Fitness Balanced is making me a stronger and more confident person…read more Let's be honest: walking into a new gym is never an easy thing to do, especially when you're overweight and not sure if you can even attempt a push-up. Walking into the place is half the battle and I am so so SO glad I found this operation. I have been welcomed with open, non-judgmental, accepting arms. I am learning a lot about what my body is capable of. If you're the kind of person who can go to Planet Fitness and bang out a killer workout on your own, that's awesome. But I need someone to tell me what to do and watch me do it. Otherwise, it's just not happening. Sad, but true. I love the boxing class. It's my go-to class. I even bought boxing gloves and hand wraps. Who am I? It is totally cathartic to punch a heavy bag in these times of political insanity. I recommend it. The trainers are super knowledgeable and really pay attention to form, which I appreciate. They happily assist with modifications. The schedule as it is now fits my life well. I need a start time of 5pm or later and there are a lot of classes to choose from. If you're on the fence about trying out a new spot to get your sweat on, I cannot recommend a better place than this.

Love this place! The workouts are awesome and the trainers are sooo not intimidating which I have…read moreencountered at other places. I do personal training 2x week and feel so much better and stronger than when I started months ago! They have a good selection of group classes too which I haven't tried yet but plan to soon. If you are looking for a new place to work out in a comfortable, women's only setting, I would highly recommend!

LA Fitness gym in Stoneham is a pretty decent gym with Pros and Cons…read more I recommend LA Fitness gym for the facility. For the benefits... the gym is big and spacious, has nice amenities (sauna, pool, and hot tub), and recently got a big remodeling makeover. The facility looks much nicer. For the downsides... the gym is not a very friendly and sociable place; and not a place to make new friends. And the staff at the gym is usually friendly when you're signing up but after you're a member they ignore you. Stoneham might be a geographical location of unfriendly people. Before I joined LA Fitness gym, I went to BSC gym in Woburn for a good 7 years before the location closed down shortly after the pandemic. Boston Sports Club gym was awesome! A staff member would always say Hello when you walk in the gym when you scan your card. I used to say hi to dozens of people at the gym and chat briefly occasionally. Lots of staff, trainers, members and me were connected on social media Instagram and would view and click like each other's posts and stories. BSC gym was the best gym I've been to! LA Fitness gym has a very different atmosphere of people. Normally when you walk in during the evening hours after 6pm to scan your card, they ignore you. One staff member walks to the other side of the desk and turns around so he won't see you, another staff member usually walks over to the customer service area when people walk in, and another staff member sits at the computer occupied on his cell phone. The only person that says hello to members that walk in is the Operations Manager Nicolas if he's not overly busy, is the only friendly person there, and leaves at 6pm. When I used to go in after 6pm, I didn't get a hello for at least 3-4 or 6 months and ignored daily by the front desk staff. Nowadays, I basically try to get in before 6pm while Nicolas is still there and it's a pleasant atmosphere; and before the antisocial staff comes in to cover the check-in area for the night. Also, one day on the gym floor last year I said Hi to a staff member (Asst GM) and he walked right passed me and just ignored me. Maybe he was having a bad day, I'm not sure. Also, a lot of LA Fitness staff are afraid to be connected to one another on social media Instagram. Most of them have 1,000+ Instagram followers, probably 100's of people they don't even know. But when a member sends a friend request to be connected and get to know one another, they get nervous with adding you. It's also not a friendly place with members. There are only a few people I say hi and chat briefly with and a majority of them are former BSC members that started going here too. Most members try not to make eye contact when you walk by them and some are occupied on their cell phones. One day when I was working on chest workout for the day, the first machine I always use is the incline bench press machine and there's only 2 of them. Both of them were occupied by members and both of them were using their cell phones while I was waiting behind them. I looked up at the clock and they were using their phone for a whole 5 minutes then finished their last set and left. I leave my cell phone in the locker when I workout so I'm not distracted and not delaying other member's workouts. Also, when another member left the bench press machine, he left his cell phone there. I used the bench press after him and thought he might come back to grab his phone but he didn't. I brought it over to him when I finished working out and asked if it was his. He grabbed the phone and threw it in his bag and said it was his. Very rude and not even a thank you. I should have just left his phone on the floor and he could pick it up from lost and found if someone turns it in. I've been trying to ask around people I know to join the gym as referrals so I have more familiar people there to say hi to. Unfortunately, most people are happy with their own gyms or it's too far for them. Aside from being a very unfriendly location, it's a very nice facility. I recommend LA Fitness gym for the facility.

-1 LA Fitness Stoneham underwent a remodel. They removed…read moreequipment that was well-liked and restricted a significant portion of the space and equipment from use, effectively eliminating it unless you opt for personal training sessions, as this area is exclusively for them! The spa remains out of service since they reopened after a two-week shutdown for the "remodel." Consequently, from September until now, we've been unable to use the hot tub during one of the coldest starts to New England's long winters! When I inquired about updates from any of the managers, including the Operational Manager, I received a response of "No Update" and a dismissive attitude, as if I didn't care at all!

I can't say anything but, good things about this place. It's literally my saving grace. EVERYONE…read morewho works there from the instructors to the front desk are so kind and accommodating. I've been to many spin studios in Boston , even in the heart of the city and, I hadn't found a place anything like this EVER. I take working out pretty seriously and I like intense workouts. I think I may be addicted to this place. I often take several classes a day. Unlike soul cycle where I felt uncomfortable and like I was being judged this place is the total opposite. The instructors are actually a lot better and it's a community there. It almost feels as if your part of a team. Definitely recommend this place if your looking for a spin place or if you want a really good workout and want to feel good about yourself. This place is where it is at.

THIS PLACE MAKES YOU WANT TO ACTUALLY WORKOUT!!…read more Friendly staff, great workouts and best music!! The instructors will motivate you to the fullest! So much better than the other studios around here.