I highly recommend Balance Fitness. I just purchased a beautiful new treadmill. They have a large…read moreselection of excellent products, and the owner Jim is extremely helpful and accommodating. I don't think there is anywhere else in this area where I could have just walked in, found exactly the machine I needed, and had it delivered within a few days. I am very happy with my experience with Balance Fitness, and I will use them again for my home gym needs. By the way, I was lucky enough to get there for their Memorial Day sale. Prices and service can't be beat.

Highly recommend this equipment store! Mike went above and beyond to help us find the right…read moreelliptical machine for us and get a good discount on it.

I easily scheduled a visit with Rick for our Life Cycle bike. But the technician could not fix it…read moreafter only 20 minutes. I paid the $195 service fee and called Rick, who said he would look around to see if the parts were available. After getting no call back I called him again he confirmed that the parts were not available but that he would see if he could find a bike and give me credit for the service call. I have not heard anything from him at all. This doesn't leave a good impression.

Very poor service. Had to schedule two appointments in one week…read more First appt they told me they would be there at 8 am sharp. Technician didnt show. no one from Gym Precision answered phone. Called 3 times. They didn't provide me with any contact info for technician. I left. 40 minutes later the technician called to say he was running late in traffic. Rescheduled a few days later. They assumed me technician would be present at 8 am sharp again. Gave me number for technician. No showed again. Technician didn't answer. This time Gym Precision said the technician was changed. 45 minutes later a different technician showed up in spite of me spending a lot of time explaining why I needed someone there at 8 am and them saying they would be twice. They are not communicating with customers in a way that provides good service or doing anything to ensure technicians arrive on time or communicate when they wont.

Quick and efficient service. Easy in and out. (always a plus in the Bay Area)…read more The grandson wanted a new basketball. Off to Big 5. We were directed to the product as we entered the store. Good selection. Also easily found wiffle balls, another grandson "need."

This pole is on sale, and it is very affordable to buy! I like it a lot! I hope it can catch a lot…read moreof fish!

This is exclusively regarding ordering online. They don't offer any white glove services, and my…read moreitem was left out in the rain despite the fact I was home. They have you pay for a "service" called Route which has out of date information, and despite being home their delivery crew did nothing to let me know it was here. I would have rather bought from someone else who uses delivery services who aren't afraid of people than save a bit of money and use this drop it off and run away like I have lupus.

A few months ago I purchased my second elliptical trainer from The Treadmill Outlet in Redwood…read moreCity. I stopped in at our local 360 Fitness Superstore but they did not carry the product I wanted. Fortunately the Treadmill Outlet did. I could not be happier with my purchase. Everyone from the owner, Sonny Puri, to Rob in Sales and Lalo in delivery/setup/repair could not be easier to work with. I highly recommend The Treadmill Outlet!

I was incredibly impressed by the selection at 360 Fitness. They had everything it seemed. From…read moresaunas (yes saunas) to a great selection of ellipticals to weight machines to free weights to everything in between. Person working there was very knowledgeable and helpful. If nothing else you can compare everything to get a sense of what you might prefer.

Was looking for some exercise equipments. I was just browsing around and i was approached by the…read moregentleman named Bobby. He was very knowledgeable about all the equipments. I end up buying one item. But the level of his knowledge was excellent. I highly recommend Bobby to anyone who needs the a person that can get them the right equipments.

Bike rides well after its tune-up, BUT the giant "99.99 tune up" billboard is misleading -- that…read moreprice is for labor only. They charge an additional $44.99 for parts. Read your service ticket carefully (both "parts" and "labor" columns) to avoid unwanted surprises at pickup. Pricing does not feel transparent.

Friendly, knowledgeable, and convenient for those on the mid-Peninsula. They know bikes inside and…read moreout!

I was looking to upgrade the treadmill during the pandemic. The best part was when I called in with…read moremy requirements, Chris shortlisted the best of the lot (Matrix and Precor in my case) and guided me with options since there are so many choices out there to make from. It was then super easy and helpful to narrow down on the treadmill I needed. Treadmills are pretty heavy and we don't normally change them often. I think a good guidance is the key here, so we can focus on other things in life. He also recommended me to install a dedicated 20W power outlet for the longevity of machine (which was as per the manufacturer's recommendation) and a good quality mat with link to purchase from. I see how he cares for the customer and provides valuable data for us to decide on. Chris also offered me a good price for trading in my old treadmill. The price is unbeatable. All treadmills are serviced and as good as brand new for a fraction of the price. I did walk in to a showroom for a brand new machine which was much more expensive (after all discounts) for a lower level model. Chris also came by twice to install the treadmill and then the mat, as the mats were not in yet. I can't thank Chris enough for this machine. There is also warranty coverage and service available after the warranty expires. That's a complete package I would say.

I don't typically leave reviews, but I wanted to thank Fix Fitness for fixing my elliptical and…read morethen servicing my treadmill for free! I wasn't expecting that. The technician also brought the correct parts with him so he could complete the work in one visit, which was nice and saved me money from paying for a 2nd visit. Definitely recommend giving them a call!

This is a long overdue review of Gym Guards. I reached out via Yelp and Sasha responded within…read moreminutes. He was able to provide a date and time frame when a technician can come look at my treadmill. I sent him the video of the issue and treadmill brand. He also provided a quote for the service. My treadmill was making squeaking and rushing sounds when used. It seemed misaligned or caught onto something. It was internal issue and I was no expert on figuring out what it was. A few days later Tim arrived, he texted me 15 minutes before which was greatly appreciated. He assessed the issue and not only did he fix the issue, he even fixed what a previous tech did to my treadmill. My treadmill was originally seen by a Nordictrack outsourced tech to replace my belt and battery back in November 2025. After Tim corrected the lazy method the previous tech made, I had regrets of going through Nordictrack in the first place. I should have just went with Gym Guards when I first came across them on Yelp. Tim gave me advice on future maintenance I can do to my treadmill i.e. lubricant application after 150 miles, as well as using an Allen wrench when it comes to tightening my walking belt. Tim was a perfectionist and didn't leave till he checked the treadmill thoroughly. He actually spent a decent time making sure the issue was fixed, treadmill was stable, and no other problems arose as he let the treadmill run. Definitely worth getting your equipment checked by them.

6 month update- our treadmill is still doing as fantastic as when we had it repaired. It's so hard…read moreto find a place that can repair gym equipment and I am so glad we found Gym Guards. I thought it was deserving of an updated five star review!

Purchased a lift for a scooter at the fair back in June 2023. It does not fit my car. I contacted…read morethe iliving company and they have a clause on the receipt that says ALL Sales are Final. So beware when buying from this company. They promise you it will fit, get you to buy knowing all sales are final and when you still can't use the item because it does not fit they say too bad, you should have read the receipt. We'll I trusted the guy that sold it to me instead.

I had my scooter for over a year and when ever I had a question or issue they fixed it for me…read more Wonderful staff and amazing service. I really love my scooter and happy that I have a company that helps me.