Julian was great. I bought a used treadmill that needed some repair and Julian suggested that I check with NordicTrack for warranty coverage and to go through them for parts. His pricing was reasonable and he was friendly, knowledgeable, and responsive over text. He knocked out the repair with ease and also gave some helpful tips on how to care for our new (to us) machine. read more

The owner is so nice and helpful. Asked him for some opinions on my newly broken treadmill, and he gave me very good information, took the time to call me back and explain and gave his honest opinion. I really appreciate it. read more

After looking all over for a treadmill repair person, I was lucky to stumble across Julian from Bay Area Treadmill Service. A bonus is that he's in Redwood City and I'm in San Carlos. (For some reason, Yelp has him in Chinatown, SF). Julian was prompt in returning my email inquiry. He made an appointment within 3 days, arrived on time, diagnosed the problem right away, and fixed it. Viola! Plus, he provided a wealth of information on good maintenance habits and gave me detailed information on the general health of my treadmill, which was good. He's as pleasant as can be, too! I wish all my experiences with contractors were like the experience with Julian. He was reliable, friendly, professional and got the job done. Good customer service seems to be a dying phenomenon these days. But not with Julian! He was great! read more

If you have exercise equipment that isn't working or needs service, this is my go-to source: http://www.bayareatreadmillservice.com/index.php I've had them service (long overdue) a treadmill a couple of times and the result has been an almost-new treadmill. Scheduling was fast, prices more than fair, and the service itself was very thorough. Julian is extremely knowledgeable, pleasant and respectful of your home environment. Don't hesitate to call! read more

I highly recommend the Bay Area Treadmill Service. Julian was very responsive and it was easy to schedule my appointment. He is very personable and nice to deal with. He came and fixed my Stairmaster quickly and easily! Look no further if you need someone to come to your home and fix your exercise equipment. I will definitely be calling him again if something happens! It was a great value as well - a LOT cheaper than buying a new Stairmaster! read more

If you're looking for an honest, trustworthy, and knowledgeable home exercise equipment expert, look no further than Julian. In addition to being very personable and kind, he took the time to explain what was wrong with my machines, how to care for them, best practices, etc. He serviced my treadmill and thoroughly diagnosed my broken stepmill. He really cares about his work and his customers, and it shows. read more

Excellent service! Julian was prompt, professional, and worked efficiently - serviced our treadmill up quickly and even gave some really helpful tips for maintenance and service. Thank you! read more

Fantastic! We had Julian home service our treadmill. Less than a week from contact to completion. Julian came right on time, super friendly, and professional. He was so informative on what we should do moving forward for regular maintenance & how to extend the life of our treadmill. Quick & affordable service. Would highly recommend! read more

My treadmill started having issues and at first I thought the belt just needed to be replaced. When the technician came over, he found out that the issue was much more serious and that the deck needed to be replaced as well. Luckily, the treadmill parts were covered under warranty. The repair itself was done professionally and promptly. The deck and belt were replaced. Scheduling an appointment was a breeze. The price was also reasonable for the work done. I will schedule a once a year treadmill maintenance service with them to ensure the treadmill will last a very long time. read more

Nobody ever leaves a review when things go smoothly just like they should. I had a great experience with Julian. We scheduled his visit over text (which I appreciate because I have phone anxiety), he came out quickly and fixed my elliptical. It was hassle free and I'll definitely call him again for any more gym equipment I need repaired. Thank you Julien! read more

Bay Area Treadmill Service - My repaired elliptical - Fitness/Exercise Equipment Near Me

I have a Spinner StarTrac Spin Bike and an E1 LifeFitness Elliptical. The spin bike was making a clunking noise upon pedaling and I need to get both maintained. I called Julian and I gotta say he was the nicest and most competent fitness repair person I have met (20+ years experience). He fixed the issue without a problem, was courteous, kind and knowledgeable and also had a whole bunch of suggestions for regular maintenance. I highly recommend you call and have him come in to take care of any fitness equipment maintenance needs. SO appreciated the work done! He was super easy to communicate with and schedule (and in my case re-schedule as I got a cold and he had zero issues with re-scheduling when I was better). 5 star service all the way! read more

Bay Area Treadmill Service - Fitness/Exercise Equipment Near Me

Very knowledgeable and the service person did a terrific job. Payment was in cash or Venmo.

i've had julian service my cardio equipment since 2006! i've tried others and i always go back to him. He has a busy schedule but trust me - it's worth the wait! Currently he is on a monthly service agreement at my place of business (EXCFIT GYM in CAMPBELL) and he's doing a great job! read more

What a great experience! I hadn't had my treadmill serviced in a number of years and it started slipping. Julian came in and saw that the problem was the belt. At first he was going to have me purchase a new belt and he'd return to fix it. But he also realized that for some reason there was grease on the belt. He decided to remove the grease so i could still use the treadmill in the meantime. He removed a lot more grease than expected and was happy to tell me I didn't need a new belt after all, that the grease was the problem and I just needed a tuneup. Prompt, honest, friendly and full of knowledge. i highly recommend Julian and BATS. read more

Julian is fantastic. He was transparent about the entire process in solving the issue with my Keiser M3 spin bike. I HIGHLY recommend his services to anyone with home gym equipment. His prices are reasonable. He even gave me some tips on what to do to keep the bike maintained over time. If anything goes wrong with my spin bike again, I'd have to confidence knowing that Julian is one call or text away. 10/10 Would Recommend read more

Bay Area Treadmill Service did a terrific job of fixing our treadmill. We really appreciated their help.

Be aware that the maintenance service doesn't include internal dust cleaning - lots of dust after the first $165 visit.

Julian came to the rescue after we were burned by Gym Precision in San Mateo. Gym Precision was a no show and then couldn't reschedule us for a week out. They also told me there was no one else in the business​ besides them but that is clearly untrue after doing a two second search on Yelp. I contacted Julian to fix a cable on a TuffStuff functional gym machine. Was able to schedule him quickly and he charges half the price! Truly amazing. read more

Excellent service. Excellent resume of experience with building and repairing treadmills. Punctual, professional, above and beyond thorough work. He is busy; so you are lucky if you can get him. Definitely worth waiting for. read more

Julian is extremely skilled, experienced, and punctual. It's so hard to find honest and hardworking folks like Julian these days. He has a wonderful personality and is very professional. He showed up early. He assembled our treadmill quickly and showed us how to use the consul as well. He was patient and addressed all my questions. I'm so relieved I now have a go-to professional for treadmill repair and set up. You will never regret calling him for his services. He's SUPER! read more

Julian is simply amazing! He's very knowledgeable and a super nice guy. He was able to diagnose my problem over the phone (he even FaceTimed with me to see my treadmill) and gave me the info I needed to fix my treadmill myself. I mean, who does that?? I am very grateful for his superb service and help. When I do eventually need a house call, he is the only one I will be hiring! Thanks so much!! read more

I called with the intention of setting up a time to have one of their team come to my physical therapy office to repair my treadmill. Instead, the technician talked me through a repair right there over a video call. In hindsight it was a pretty simple fix, but I would have had no clue how to do it without his help. He could have easily come in and charged me for this time, but instead chose to help me out for free in the moment. I wish more people were this good at their business and this generous with their expertise. I will definitely be contacting them with any further issues with my equipment. read more

My treadmill was broken so I called around, described the problem, and received quotes that were hundreds of dollars for diagnosis, hundreds of dollars for new parts, and even some advice that it would be more cost effective to simply replace my $1500 treadmiill. After reading the reviews for Bay Area Treadmill Service, I thought I would give them a chance. I could not be happier! Julian came quickly, diagnosed the problem quickly, and fixed the problem quickly! He saved me literally hundreds of dollars and hours of time. I will DEFINITELY use Bay Area Treadmill for all future equipment repair! read more

Julian is fantastic. He is very responsive and very knowledgeable. He knows he's fitness machines. Don't go looking anywhere else. His rate is reasonable. The key is he explains it all to you plain and simple and how you can maintain it to prevent damage overtime. I highly recommend his services. Will definitely has him again for our yearly service. read more

I heard about Julian's work through NextDoor. I was getting a new elliptical (Sole E25) and knew this model was complicated to put together. I did not want to muck around putting it together myself, because the machine had a warranty I wanted to preserve. I reached out to Julian to see if he assembled cardio equipment. He said yes. I was able to book an appointment in a few days, and he arrived on time to the appointment. He spent a good amount putting the elliptical together, and it was done perfectly! I will definitely use him in the future, if I have issues with my cardio equipment! read more

Julian is a very thorough technician. He has worked on Treadmills for many years. What makes him exceptional is his style and manner. He is both kind and competent. My two favorite words. I feared my treadmill was dead. It shorted out twice. He came to my home "early" and spent over an hour running a complete maintenance and diagnostic test. After he did a thorough cleaning he actually walked on the treadmill for 25 minutes which I thought was fabulous. A test run is always preferred and rarely done, even when you have your car serviced for a much bigger final bill. Julian's prices are very reasonable and saved me lots and lots of money because a dishonest technician could have convinced me I needed a new Treadmill. YIKES! Hats off to the people in this world that care about the level of service they provide and last but not least LOVE their dog! Thank you, Julian. read more

I had a need to get my bike arm replaced on my S22i Nordictrack bike. Julian responded quickly, arrived on time and not only fixed my bike but also tuned it up. Pointing out some areas of concern that I should keep an eye on. It wasn't upselling, but if you notice x,y or z, get in touch with the company. He cleaned up after his work and was a professional from start to finish. read more

My 10+ year old treadmill went kaput. After seeing the great reviews for Bay Area Treadmill Services, I sent a request for services. I received a response in a timely manner and they were able to accommodate the date and time I was available. Julian arrived on-time and not only was able to fix my machine and lubricate the belt, he educated me on the treadmill. He made sure to move the treadmill back to the exact location he found it. If the treadmill goes out again, it will likely be more effective to replace it. Julian told me to call him and he would help advise. Service is hard to find these days. I sincerely appreciate when companies do what they say they will and pride themselves on going above and beyond. If you run into treadmill issues, I highly recommend seeking help from Bay Area Treadmill. read more

It isn't too often you get excited to write a review but I was for this one. We have a NordicTrack 2500 and Precor EFX 576i and our treadmill wasn't working. He worked with me over the phone to determine a preliminary diagnosis but an in-person visit was necessary. Turns out we had a bad circuit board and it needed to be replaced (which he brought and replaced same day). He also tuned up both machines and gave me tips on maintenance to limit future problems. Julian runs a great business. He's responsive, prompt, honest and hard working. Everything you'd want. I was glad to hire him. read more

Julian drove all the way to Morgan Hill to help me with my brand new treadmill. Turns out that nothing was wrong with it but he gave me excellent tips to keep the treadmill working and operating. He did offer to FaceTime with me before he made the trip out to save me from paying him. While I should have took him up in the offer, I'm glad he came out and gave me some really good recommendations. read more

This was second time I have used Bay Area Treadmill Service. The first time was five years ago was for the assembly of a NordicTrak 1570. Julian was very efficient putting it together. He is very knowledgeable and courteous. Very friendly to be around. My second experience was a relocation to the garage. Julian was very accommodating. Normally closed on Saturday, he was able to support my schedule and even performed this work on a Saturday. On top of all this, it was a last minute request - upcoming remodeling project. Once in the garage, he performed a system's check/maintenance tasks. With the treadmill out of the way, work can begin on Monday. For all things treadmill give Julian a call. read more

6-month update - The treadmill works so well with the new belt installed by Julian. The generic part he told us to order was actually thicker and better than the factory original. The new belt makes better, sturdier walking/jogging on the treadmill. My workouts at home are more enjoyable than ever! Thank you Julian! read more

Never dealt with another treadmill repair company, but from my experience with Julian (self-employed). 1. Appoint at 11am, Came at 11am 2. Told me before hand $125 to fix problem and tune up our treadmill. $125 it is. 3. Told me my treadmill was perfect and that I will probably only need to tune up every few years depending on usage. Didn't try to sale me on unnecessary repairs. Best customer service. read more

Julian came to my house on December 21, to look at my Sport Pro-form 1200 Treadmill, which I bought in 2007. I felt the Belt is not Stable and Slipping a Bit. Well, I was sick at the time of my appointment , so my sister helped me out and explained to Julian what I thought was wrong with the Treadmill. My sister was so impressed by Julian's Knowledge, Professionalism, Honesty , Patience and How Nice Julian is. He didn't take advantage of the situation and just oiled and adjusted a little thing in the treadmill. He explained and talked to my sister through the Process. And can You Believe that He even Took his Shoes Off!! in My House!!! No Repair Man, Plumber, Cable Guy, Delivery Guy or Handy Man ever Did that Before!!! He asked my sister if "He should take his shoes off." Maybe Julian Noticed the shoes we have left outside, hehe . His very Considerate! His One in a Million!! Great Service, Professional and won't take advantage of the Customers. A Total Nice Guy. Will Be coming Back to Julian for More Business, that's for Sure!!! I would Give Julian More Stars if I could but I guess the Limit is only 5 Stars. But I did make sure My sis gave him a box of Andes Creme De Menthe Cookies, which he Totally Love! read more

So we broke our treadmill out of the box... User error on our end but basically we had no idea how to fix it. After trying to get help with it before and having people bail on us, we finally decided to give this service a try. Upon arriving, he noticed immediately that we cited the wrong line for repair and we braced for the bad news. Except there wasn't any. He targeted what needed to be fix, fixed it, and even had extra screws since we seem to have misplaced our set. You really don't get much better service than that. Within 1.5 hours he finished putting it together, serviced it, and got it up and running. Thank you for your phenomenal work! read more

I found Julian via Yelp,and he is everything I read. He returned my call quickly, and like everyone has said, he was able to help me over the telephone. Thanks Julian! Kelly P., Fairfield read more

Called Julian after another high rated vendor didn't reply to a couple of calls. Julian got back to me in a very reasonable time. We walked through the problem including a few things he wanted me to look at before I pre-ordered parts. I found no other issues and ordered parts letting Julian know when they were on their way. Julian arrived a day or two after the parts and had the unit repaired and other preventative maintenance done within an hour or so. He also gave me a simple "here's what to do" in case the belt loosened up (easy to do when it had just been off). Everything has run fine in the couple of weeks since then. read more

Nine months ago I bought a recumbent bike. Five months ago I got around to assembling it. A day later I realized either I had failed or the bike was broken. Three days ago I called Julian, set an appointment, and crossed my fingers that I would need to find a new coat rack when my bike was working again. Julian gave me a 1-3pm window, called this morning to confirm, and said it would be closer to 1 than 3. He arrived promptly at 1, and 45 minutes later I had a beeping, humming, working bike. Julian is incredibly efficient, fast and friendly. The best part was his patience and kindness as my kid watched him work. He showed my son the tools, made friendly chat, and didn't seem annoyed that we loomed over him the whole time he was here, talking about power drills and wrenches. The rate was well worth the service and well, well worth me not having to figure out how to open the thing up and try to figure out where I had gone wrong. If I had gone that route I would still have a convenient little coat rack in the hall but I also would have lost my mind, and I wouldn't have the little endorphin high from my afternoon ride. Thanks, Julian! I would recommend Bay Area Treadmill Service to anyone. read more

I found Bay Area Treadmill Service via yelp. I read through the reviews and was blown away at how positive everyone has been. Typically with service companies you find a few bad reviews, but not a one. This 5 star rating is absolutely spot on. Julian was at my house promptly, fixed my machine in record time, them made suggestions on how I could improve my current machine, but also provided alternative machines I could purchase (in my price range too!). If you need any help with your machine, please contact Julian. He is so fantastic! read more

As an owner of a Stairmaster 4400PT for the last 13 years I am a big proponent of in-home exercise equipment. My stairmaster after 13 years had some squeaks and it just needed a tune-up. Bay Area Treadmill service had good personal recommendations so I decided to give them a shot. The service was extremely professional and thorough. No more squeaks, the chain was cleaned and greased, the belt was cleaned and he also leveled it on the floor so that it didn't have any instability when I am stepping at a higher level. Expect courteous, professional and knowledgeable service from this company. read more