I had a leak and used T Park based on a referral. They completed that job mid-January 2023 and did…read morea good job. I asked the technicians to look at a larger plumbing request and provide an estimate. Late January I had to reach out to find out the status of that request. I then receive an appointment email for Febrary 2nd for which I had to change my plans to meet. No one showed up or called. On February 4th I asked for a update and received an email to apologize for the mix up as no one intended to come but they would provide an estimate. A month later I emailed them indicating I had not heard anything. It's now June and they have never responded. Unreliable does not communicate or follow up. Very disappointing, if they did not want the job they should just say so!

I contacted T Parke they came out but didn't fix anything. They told me would call me back I…read morecalled twice no return call. My outside faucet is leaking but didn't fix. It was confirmed that is what is causing the water issue in my house. I always used T Parke but no more.

This is 100% hands-down the best plumbing company I have ever used!…read moreEveryone in the family is so sweet and so honest ! Which is really refreshing in today's world. From Nora in the office to Bethany, Brittany, Adam, Charlie himself ... I guarantee you won't be happier than you will be with these fine folks . They're not overpriced ! The work they do is well worth the value you get back . I love all of you and thank you so much for helping me through my renovation .

Great experience. Spent 6.5 hours at our house replacing faucets and shower fixtures. Our new go to…read moreplumbers.

A/C didn't work, called a couple companies on a Sunday, no one returned my call. Called Comfort…read moreCaddies on Monday morning and they could come in on Tuesday evening. Love the fact that they work till 7PM, because I didn't have to take off work. When Ian showed up he was friendly and professional, then he went to work. Easily figured out the problem and actually UNDER PRICED me. Was told the job would be around $280 on the phone and final bill came in at $215. Yes, I did sign up for a maintenance agreement (2 checks each year and one flushing). That was fine, because you really do need 2 checks a year. Lets see if the system continues to work and how things go if I have a problem, but as for now all went well. Hope you have the same experience!

We would highly recommend Comfort Caddies. We received a reminder from them that we were due for…read more our maintenance check up on our air conditioners according to our service agreement. We were able to schedule an appointment within 2 weeks with a very nice office worker. A friendly HVAC professional named Mitch came and performed the service always letting us know what he was doing and kept us updated. We will request Mitch to service our air conditioners in the future. Good job, Mitch.

I called JCP plumbing to snake my pipe after flushing cleaning rags down the toilet. They were…read morethere within TWO hours and had the rags out within 30 minutes. Lifesavers!!! This was a client's home and they saved me so much grief and money! They also communicated with me from the time Cynthia answered my call and put me through to Shorty, the owner, who proceeded to speak with the condo manager for the best plan to deal with the problem. Thanks also to Tony and the crew for removing my "mistake" so quickly. They all went the total extra mile to help me. I would give them 10+ stars!!!!

We had a water leak under a concrete pad in our park model.The leak was on the other side of the…read moreshut off so there was no shutting it down without shutting down the main supply. JCP came out and got right to the problem.They cut away a portion of concrete found an old shut off which had been paved over.They replaced it thoroughly and efficiently. My problem was solved.They came prepared to do the job and were courteous and professional.I would recommend them in a heartbeat!

Jan and his crew have always provided 5 star treatment to our plumbing issues over the years…read more Can't recommend them enough. From installation of a hot water heater on short notice in our home and rental condo, to installation of a water treatment system for our home and multiple other services such as clogs and changing out shower heads. Always quick to respond and very fairly priced, plus great communication.

Jaceb and Daniel were here today to repair my Kohler toilet…read more Jaceb was here last week to investigate a flushing problem. A complete overhaul of the toilet was required. True to their word the technicians arrived on time with the proprietary parts. The remove and replacement was done efficiently, quickly and cleanly. This is the third time I have relied on Ironclad to work at my condo. Should the need arise again I will again choose Ironclad to get the job done.

I can't say enough positive things about this business and especially Mike. My AC unit went down…read moreafter Hurricane Ian, he came out immediately and it was fixed an hour later. He was so kind and wonderful to work with. He even tried to talk things over with me on the phone in order to save me some money. Even though his prices are extremely fair. And then two days ago my AC stopped blowing cold air, Mike was there within the hour again and had it fixed in no time! He will be my AC guy for life!

A/C stopped operating, called Plankey A/C, spoke with Mike who actually tried to walk me through…read morecorrecting problem over phone. I preferred he come out and show me in person. In less than an hour he had it running and showed me how to fix if this problem came up again. Highly recommend this company and will definitely use them from now on. Great job Mike and thanks.

DO NOT HIRE THIS COMPANY!!! Jordan A. Thompson operates Jim Smith Plumbing as well as Jordan Andrew…read moreConstruction of Naples, FL. I hired Jim Smith Plumbing of Naples, FL and was dealt with in a most unprofessional and dishonest manner. I was charged $570 for replacement of 3 PEX joints that required 1.5 hours of actual work. The tech quoted me $219/ for the first hour + parts. When I called, Jordan A. Thompson was argumentative, belligerent, and HIGHLY UNPROFESSIONAL. If you GOOGLE Jim Smith Plumbing of Naples, FL and Jordan Andrew Construction of Naples, FL you will note that Jordan Thompson WRITES HIS OWN 5 STAR REVIEWS OF HIS OWN COMPANIES. Further, he MAY be associated with Erin Walsh, who ALSO WRITE 5 STAR REVIEWS of Jim Smith Plumbing, Jordan Andrew Construction, and A Bit of Everything of Naples, FL. Erin Walsh MAY be associated with A Bit of Everything of Naples, FL. UNPROFESSIONAL and UNETHICAL!!! Jordan Thompson gives Naples Contractors a BAD NAME!! If you need an honest plumber, I recommend Plumbing Nerds, Naples, FL (Note: I am NOT associated with Plumbing Nerds in ANY WAY). For THEIR HONEST 5 STAR REVIEWS, see Google!!

This business has unfortunately turned into the most unreliable plumbing service I've experienced…read moreanywhere. It is a total shame, as I probably spent nearly $4,000 in plumbing services with them, and I won't have my time treated with such disregard any longer. I am a part-time resident in Naples and about a year ago, I needed a water softener installed. I called them for an estimate, they gave me one, and I set up a day for them to come and install. On the day of the appt, I'm waiting all morning for them to come--no one shows. I call the office and they say that they can't come today because of an "emergency." Would have been nice to get a call from them to let me know. I reschedule for the next day, for the afternoon, and again--no show. I call the office and another "emergency" came up. At this point, my flight back home is the next day, I won't be back in town for months, and they offer to come out in the morning to install the water softener. I had to change my flight to the afternoon to make this work. Then when I needed a receipt for the water softener for the insurance claim, I had to follow-up with the owner's son (Jordan) for nearly 2 months to get the paperwork that was promised to me. After numerous calls and text messages not being returned, the owner's father (Don) finally got me the invoice I needed. This bad follow through should have been enough for me to think twice about using them again, but I did anyways because of the good initial impression this company made on me, and I decided to give them another chance because they're a family business. I now needed a cartridge and O-ring replaced on my shower because it was leaking and creating a mold issue since we were part-time residents. I also needed a faucet replaced in the kitchen. I made an appointment with the office and let them know A WEEK IN ADVANCE that I needed to have someone come to my home the following week by Thursday, since I was leaving town on Friday. I called the office probably 3 times to confirm and RE-confirm my appt given the track record of unreliability, and each time I called, I was assured that I would be taken care of on Thursday between 4pm-5pm. Thursday at 4:52pm comes around and I call the office to see if they were still coming, and the receptionist tells me that "we were still before 5pm." Really? So, she calls the plumber (Jordan, one of the owner's sons), and then she calls me back. She tells me that no one is coming out today because of an "emergency." What?!? So, she sees how upset I am based on the history of this company not valuing my time, and she tells me, "well that's how plumbing is" and that I was being "rude," when she kept talking over me and not listening, escalating the situation. I then ask for the owner (Don) to call me back. When he calls, I share with him how my time has been treated with total disregard, now a second time. After he listens, he says that this is peak season and "balls to the wall" so "things come up sometimes." I wasn't born yesterday--they've used this "emergency" card multiple times with me in the past. I have also used other plumbers in FL, and several other states, and have never experienced such unreliability this bad EVER from a plumber. Marco Plumbing (also doing business as Jim Smith Plumbing) has now once again put me in a bad situation because I have a flight the next morning that I cannot change. The owner begrudgingly offers to come out the next morning, but at this point I am really upset, and I need to leave for my flight at 9:10am. Zero trust at this point. I told him--straight up--that I was so hot about this inconvenience that I'm just thinking of writing reviews on Angie's List, Google, etc. about my awful experience. The owner then says that HE's getting mad because I was "threatening him" with the bad reviews. Sorry sir, not a "threat." It is what customers have at their disposal when they are treated well, or treated very poorly, as was the case here. When I first used them years ago to install an outside kitchen faucet, and several spigots, they (Richie, another son of the owner) earned a very good review from me when they were known as Jim Smith Plumbing. They have now fully earned this negative review for screwing me over again. I will never use this company again. Advice from a now former customer--don't take on more business than you can handle, because you end up treating customers very badly. Having appointments honored is the most basic expectation of a customer. We have other things in our lives needing attention besides waiting for a plumber to honor their appointment.

This review is long overdue, but I wanted to take the time to thank Ivan and his brother for the…read moreincredible work they've done over the past four years on my condo. They've helped maintain a very old HVAC system and have always handled everything with professionalism and care. They have since started working with my father-in-law in Bonita Bay om his home and have since helped several of his neighbors as well. Ivan and his brother are extremely trustworthy and reliable. They always show up when they say they will, communicate clearly, and their pricing is very fair. Most importantly, they are hardworking and truly excellent at what they do. As someone who owns a rental property, having dependable HVAC professionals makes all the difference, and I honestly don't know what I would do without them. I'm incredibly grateful to have found them and highly recommend their services.