My daughter was very impressed with the customer service, friendly atmosphere and beautiful gowns,…read morethank you for all your help!!

Madison Boutique and Bridal is amazing! The shop is…read morebeautiful, and their dress selection is gorgeous. The staff were so friendly and helpful--they really listened to what I wanted and made the whole experience fun and stress-free. I found my dream dress here and felt so comfortable the entire time. Highly recommend!

Came to look at dresses with my best friend who is getting married. An exceptional variety of…read moredresses with prices to fit any budget. Staff was great. One on one attention.

I had a great experience when I bought my prom dress 2 years ago. They moved buildings and I Went…read moreback to buy a wedding dress and the experience was terrible. They claimed they had tons of dresses in my size to try on and the style I wanted, I tried on maybe 3 dresses and they were all a bust. They have a terrible selection of dresses. The employees seemed to argue among themselves when helping me. It even felt like they didn't want to help at all. It was not the bridal experience I had hoped for or imagined. When you walk into the store you just feel like you aren't supposed to be there. I do not recommend going here and wasting your time.

Lisa and her staff are amazing! They clearly articulate the needs of the bride, when dresses may…read morecome (if ordered), and have a off the rack dresses that are beautiful. It is amazing how wrong some of the reviews are on this site...wrong and incorrect. We drove from Chattanooga to this shop and my daughter found the perfect dress on the rack. Lisa's attention to detail was amazing and she volunteered to be the day of coordinator for the wedding--which she did perfectly. As a retired military chaplain, I have done my fair share of weddings. Lisa and her staff gave the bride undivided attention, great recommendations, and a fair price for a beautiful dress.

This place is awesome! Yeah, it might not be as fancy as you would expect from a bridal shop but…read morethey might have what you're looking for. Best customer service. And the owner Ms Lynne, is wonderful! She went above and beyond to help me find the dress that I need and you cant beat that! I'll definitely come back here for formal dresses before I go somewhere else. Check it out and it will save you time and money.

THIEVES!! DISGUSTING!! SHADY BUSINESS!!…read more I went to the Bowling Green store because I had 10 dresses that me and my daughters didn't need anymore. So I went to see if they wanted them but they told me that they needed to be washed first. This was understandable so I went and had them dry cleaned and dropped them off which cost me $100. They told me that I had to come pick them up before the 90 days were up. So I went to see what was sold and what wasn't. To my surprise they had only sold one of my dresses, and returned only two. In all I lost 7 dresses which they told me we're "donated" before the given time. I was furious, but I didn't want to blow it out of proportion , so I swallowed my anger. I recently went to the store and saw my dresses were still on sale. These people are disgusting and use underhanded business tactics and if you have an option to not come near this place. On top of that the employees had a terrible attitude the whole time and acted towards me as if I were going to steal at any moment. They sell used clothes not glass chandeliers.

beautiful, tons of dresses, and size inclusive selection of brand name for a great price!! customer…read moreservice is top notch! Best place to shop for formals in the area!

Service... basically there wasn't any! Taylor "assisted" us, Not really. Not sure if she was…read morehaving a bad day but this was not a welcoming atmosphere. Hate that we drove an hour to look for a wedding gown but we left empty handed and let down.

I would give a zero if I could. The employees were so incredibly rude towards everyone. They were…read moreso slow and made you wait in a small crowded area. After waiting for 40 minutes we were able to look at dresses but had to wait hours to have the ability to try on the dresses. While looking at the dresses I found snags and tares on multi-hundred dollar dresses. The selection for smaller sizes were completely bare as well after we waited so long just to look around. We ended up leaving because why would anyone want to spend hundreds of dollars to such rude people.

I bought my wedding dress here months ago, can't share photos because we aren't married just yet!…read moreBut I will say the entire experience has been wonderful. Beforehand they contacted me about what style I might like, so helpful when trying on dresses as well. I reached out before my dress arrived and they were always helpful with dates of arrival. I got a call as soon as my dress arrived and was able to schedule a pick up! The hospitality here has been amazing with this business.

I LOVE my dress! Megan made it a wonderful experience, I wouldn't go anywhere else. They actually…read morelisten to what I'm looking for compared to other bridal shops that pull what they want you to try. She had dresses ready of the style I was looking for. My first visit I found my dress; I couldn't be more in love, it's everything I've ever wanted and more. Wonderful experience!