Celebrated my daughter's sixth birthday here with her grade 1 classmates. Their birthday package…read morewas perfect for the size of our party and the outdoor environment was just right for children. Everyone including the parents had an enjoyable time. Highly recommend this place for children and adult outdoor adventure fun.

We went as a group of 6 to Treetop Trekking Stouffville for a friend's birthday and did the 3 hour…read moreexperience. 4 of us took a Lyft from downtown Toronto and it cost around $60 after tipping, which wasn't too expensive after we split it. We arrived in the morning with all the little kids and their parents on a Saturday and it was raining. But the park didn't close and it was actually not that bad in the actual trees. However, we did get very wet and some of the wooden obstacles were quite slippery. I would definitely recommend wearing the right clothes! Wearing grippy running shoes helped get through the obstacle course - even in the rain. And the long pants and long sleeve hiking jacket kept me from getting rope burns. It was overall a good time and would definitely recommend it to other people. The only thing is, we were only able to get through 4/6 courses with a short break in between because we were a bit more cautious than other groups. It took us 4 hours so we ended up getting kicked out in the end because it was only supposed to take 3 hours. I wish they had let us stay a bit longer. 6 courses in 3 hours would only be possible for people who are already quite athletic I think. Otherwise staff were friendly, the orientation at the beginning was helpful, and the snacks are a really good price. I think it was less than $3 for a mini can of Pringles or a small bag of chip nuts. There's also water and popsicles available too. Washrooms weren't the cleanest but I wouldn't expect them to be in an outdoorsy place like this.

Such a great place for the whole family. There is a zoo for all the ages, then in the summer there…read moreis a splash pad and a little train. Also there are several playgrounds for kids of different age. And all of this is absolutely free!! Large parking lot and picnic areas.

This park and zoo is fantastic - lots of playground space, a small splash pad and zoo keeps the…read morekids busy. The playground space is large with many play areas and smaller ones for toddlers. The splash pad is not as big but gets the job done. The zoo has many interesting animals like camels, goats, capybaras, alpacas, otters and many more. There is a train at the far end of the zoo for a short but fun train ride at a minimal cost. Price of admission is $0! So even if you're there just a short time, it's totally worth it if it's on your way. Parking can be limited on weekends or holidays due to how busy it gets.

E-Bikes?! We don't need no E-Bikes. I was disappointed I…read morecouldn't find E-Bike tours of downtown Toronto. Turns out You Don't Need Them! Toronto is flat. The bikes are light. I wasn't much more tired than my E-Bike tours of Rome, Florence, Lisbon, Madrid, and Park City. Go for it! They're a small business and working hard for you.

Clara was amazing for our Toronto Islands Evening Bike Tour. Definitely would recommend this tour…read moreto others, we had such a great time!

Disappointing customer service experience…read more While visiting Toronto, I purchased a City Sightseeing ticket online. I was traveling solo and only intended to buy one ticket, but the booking system defaulted to two tickets and I did not notice until after the purchase was completed. As soon as I realized the mistake, I immediately submitted a cancellation request for the extra ticket. The second ticket was never used. What was particularly frustrating is that the tickets are advertised as having free cancellation. Only after contacting customer service did I learn that tickets purchased within 24 hours of use are excluded from that policy. While this may be disclosed in the fine print, it was not obvious to me when booking. I fully accept responsibility for not catching the quantity before completing the purchase. However, I was disappointed that no goodwill exception, credit, transfer option, or partial refund was offered despite the cancellation request being made immediately and the extra ticket never being used. I have taken City Sightseeing tours in multiple cities over the years and have always enjoyed them. As an Airbnb host, I have also recommended City Sightseeing tours to many of my guests looking for an easy way to explore a new city. Unfortunately, this experience has made me reconsider those recommendations. Policies are important, but how a company handles honest mistakes says a lot about how it values repeat customers.

Neal was the driver/guide and he did an outstanding job of both! Informative and entertaining as…read morehe drove to the whirlpool, then Niagara Falls, wine tasting and pointed out various sights along the way. Had a great time for a great price. (Buy the Niagara Falls boat from the tour folks and save money and time waiting in line) Thanks!