I stopped by West End Bikes just looking for a water bottle holder, but ended up having a genuinely…read moregreat experience. I mentioned some of the other things I was planning to buy eventually, and instead of trying to upsell me or push products on me, the guy helping me just gave me a ton of honest, useful information. That's honestly pretty rare nowadays. He recommended some padded cycling shorts to help with the pain I was having from longer rides and being a new rider, and I also picked up a tire chain lubrica. What stood out most was that he never felt like a salesman -- he just felt like a real, down-to-earth person who clearly loves bikes and enjoys helping people. There was zero pressure, just good advice and a friendly conversation. On top of that, he was super nice and even gave me a discount he definitely didn't have to give me. Overall, it was just a really refreshing experience, and I'll absolutely be going back.

This place has a great selection of bikes and gear. Technicians know what they are doing. Westin…read morebicycles is a Houston bike shop that has been around forever.

Super cool shop. Great and quick service. Staff helped me get a spoke nipple that was stuck in my…read morewheel out and switched my inner tube in minutes! Highly recommend!

From a beginner to the 10,000 mile/year serious rider, I think it's a fair recommendation that BSS…read moreis a good place for repairs, bike fits, or just to look at cool stuff. Ryan was very friendly and attentive even on a busy COVID 19 day. Extremely knowledge and high confidence in the bike repair portion of the equation. The shop doesn't really carry bikes like a normal shop but if you want to get some bespoke options or have someone who knows what they're doing to work on your bike, this is the place to go.

Man the service was great thanks to Lenny, he gave me key pointer and what was wrong with my bike &…read morehow to fix it

Nice staff and knowledgeable but a little sloppy with their end result of work. Incredibly…read moreexpensive across the board, consulted another shop (Dealer) that said they would have charged $65 to $75 cheaper.

Elias was helpful, knowledgeable, and a very professional and pleasant young man! My grandson loves…read morethe bike that Elias chose for him.

Easy to find and nearby at 5pm with a decent inventory that's relatively expensive in this time of…read morefighting to keep the doors open. Three trips, three staff and I was the only shopper twice. The mechanic has all the answers and the two counter guys are just sort of smirky, unknowledgeable and bad overhead. But the mechanic understands bikes. And I bought the parts he dug up. The counter guys needed him to clarify things ringing me up. Like I said...

First time buying a bike and had a great experience at Trek! Customer service was great and not…read morepushy at all. On my first visit, Tyler recommended a bike for my needs, definitely knowledgeable and friendly. Tito helped me on the second visit. He was really patient and nice, letting us try different bike frame sizes, showing us how to properly take apart the bike for transport, and suggesting accessories. Overall impression from these two was that they seem like really nice guys who love their craft. Not only can you give the bikes a ride in store, you can take it outside and try it out in the back alley which really helped since there aren't as many obstacles. They only sell Trek branded bikes, but they come in so many models and sizes (from tricycles for the tiny kids to ones with wheels thicker than my forearm). There are tons of accessories (phone mount, rear lights, bags, etc), clothing, and nutrition items to browse, and there is also seating area with coffee/drinks. They do servicing here as well and do a free 3 month and 1 year maintenance service on their bikes. Overall really happy with my first big bike purchase with TREK!

Came here to check out some bikes. Let me tell u, the customer service is SPECTACULAR!! Within 3…read moreminutes of setting foot in the store, 2 different people already came up to me and asked how they can help me. WOW! I mean the bikes are expensive AF not the $300 bikes from Walmart. Everything was so neat and organized. When I become rich I'll come back and grab one of these 4-5k bikes lol

They do great work at a great price in a timely manner. They put together my new Cannondal…read moreSupersix bike from the dealer that was shipped to me in a box.

Fast and efficient service!!! The technician was knowledgeable and kind. THANK YOU!! Small "garage"…read moreright on Rice University's campus.

Bought used Fuji hybrid. Great price and great customer service showing me bikes at and after…read moreclosing time. Will definitely be back.

I had not used my bike for about 2 years. The mechanic kept saying to leave the bike . No one…read morecame by so he kept working on a new inner tube, then he tweeked the brakes, the gears and asked me to go on a test run to see how I like it. I now ride my bike once a week with my grand children.

EaDo Bike Co has become my local bike shop for any repairs or tuneups that my bike needs. All of…read morethe staff have always been friendly and it has never been too busy on my visits here. Note that they are closed on Tuesdays and Wednesdays weekly. They don't have their own parking and there are limited spots on the street. I guess that's the point, right? Come via bike and bring your bike in so that you can get it taken care of and maybe some additional accessories for it. On my latest visit, I got the Basic tune-up package ($85) and an overhaul on the wheel hub ($35) because they noticed excessive noise on the spoke when I came in with my bike. While this does seem on the pricey side and they have other tune-up packages that are more expensive, I trust their workmanship and can walk out knowing that my bike is in the best shape and has had a comprehensive safety check. My service had about a 3-day turnaround time. I brought it in on a Thursday and they notified me on Sunday that it was complete. Do take into account that if you bring your bike in on a Sunday or Monday, this turnaround may be a little longer because of their closed days. When I received my bike, it felt good as new again and I was excited to be back on the road with it. I totally recommend EaDo Bike Co for your bike service needs. They do have bikes and accessories for sale as well. I was looking for a light to use for night riding, but the ones here were a little pricey (set for ~$150), so I opted to do some research and purchase on Amazon instead.

My partner and I visited your store for the first time because we wanted to check out the bikes you…read morehave for sale and for rent. When we walked in, there was no one at the front, and we weren't greeted. We spent several minutes looking around without anyone acknowledging us. I pulled one bike out of the rack simply to sit on it and see if it was the right size. At that point, an employee immediately approached me and said, "I don't want anyone pulling bikes out and sitting on them." There were no signs indicating that customers should not do this, and no one had spoken to us beforehand. I'm a 53-year-old professional, and I expect to be treated with courtesy and respect. The way I was approached made me feel like I was a teenager causing problems in the store, when all I was trying to do was determine whether the bike fit me. First impressions matter. Instead of feeling welcomed as a potential customer, I felt reprimanded. A much better approach would have been to greet us when we came in, ask if we needed assistance, and politely explain your policy if customers aren't permitted to remove bikes from the rack themselves. UPDATE (08/01/2026): Don't waste your time visiting this place. Customer Service is horrible. We bought 2 e-bikes from Planetary Cycles this weekend. Go check them out! Your loss Eado Bike Co.! When you treat customers with respect, this is how you get rewarded.