Place is horrible called and asked if they would fix the brakes on my scooter and was told multiple…read moretimes as I called more than once to bring it and drop it off and that they would fix no problem by the wife and the husband , when I came to drop it off the owner told me he would not fix it and basically wasted my time , do not go here it is a waste of time and money

Jack is knowledgeable and super helpful! I'm looking at bikes and he took time to let me test…read moredrive different bikes to find the one that fits me best Would recommend this business and planning to go back for all my bike repair needs!

A great neighborhood shop, the owner Scott is very knowledgeable and willing to go the extra mile…read morefor his customers. I recently ordered a hitch bike rack for my car, expecting it to come mostly assembled. Out comes Scott to meet me, parts in hand, telling me it's almost ready! He took the time to educate me on how to put my bike in securely, etc. Every time I go, I fire newbie questions at him..he has all the answers

My young daughter crashed her bike and needed some repairs and a tune-up. Scott was fantastic…read more.. helpful, knowledgeable and kind. He even took the time to give my daughter a few tips for working her gears. Their new spot had plenty of parking off the alley behind the shop. I would highly recommend!

DISGUSTING and RUDE. I wouldn't take a bike from this A**hole if he was giving it away. I'm a big…read moreperson 300lbs + and have never bought a bike like this before so I had many questions. This man didn't offer to help, no suggestions. Just told me they don't have bikes my size. Absolutely Rude and condescending. Drive 10 mins north to Bike Connections!!!!!!! They were so nice and kind and helpful in recommending bikes for people my size. Lutherville bikes is the worst bike shop around. There are so many better choices. Plz don't support these rude pigs.

Owner came out to greet us and talk to us like normal people…read more This place is a Specialized dealer, which attracted us. Full service quality bike shop with a huge selection of bikes, apparel, and all the components that go into the growing sport. Usually a sale on last years models. Stop in frequently for inventory changes. Will get permission to buy a bike from here from the wife one day.

Excellent service friendly staff and very knowledgeable about all types of bikes and bike trails; 2…read morebikes fully serviced and ready in 5 days

We needed to get my daughter's bike ready for college and they made the experience great…read more Reasonable expert advice is a blessing!

I have been relying on Joe's for over 20 years. They care for my bike the way I would care for it…read more Recently took it in for a tune up. The job was more than thorough. Plus, they don't casually replace parts that can be repaired. It's great working with a locally owned shop. Thanks to Kyle and Joe for the great service!

This shop, also known as Joe's Bike Shop, http://www.joesbikeshop.com, is great. Been there a few…read moretimes recently: Once, to revive a bike back from the dead; second time to resolve chronic flat issue once and for all. Service is fast, low key, and affordable. Thanks for the awesomeness, guys.

Riding by I missed it. Once I looked it has it name posted across the top of the building…read more The parking lot is adjacent to the bank beside it and is small. The cost of the items are within the same price point as REI or Trek. This is small bike store with an incredible selection of items. They also carry Hill Killer garments as well as Trek items. However, I went in for flat bike shoes but they did not have many shoes. What I saw was clip ins. I looked around and of course adventured to the clearance table and found some socks and and a saddle bag. There were 3 staff members inside and the female was very inviting and friendly. Depending on your time and if you want to patronize small businesses like this I would say this is your go to. But if you want a bigger selection of items to choose from this is not the place for you.

Everyone at Bicycle Connection is knowledgeable, professional & kind. I wanted very specific…read morethings for my next bike. They built me a bike fitting all my must haves and eliminating what I didn't want. It was a fun process. I've utilized & recommend Bicycle Connection for all your cycling needs from purchase, upgrading, maintenance & buying accessories.

Do not go here unless you want to be talked down to and belittled. Went in to buy a new mountain…read morebike and had a $2,000 budget. When I mentioned the bike I liked there was not the color I was looking for, I was told if I care that much about the color maybe this isn't the place for me... the condescending tone and comments were uncalled for and I'm not going to waste money there. There are too many other nice bike shops that will happily help me find the bike I want. I mentioned this to a few people I ride with and was told Joes is known to be a snobby place and has gone downhill over the years. Will not return and will send friends anywhere else.

When I entered the shop today, I was greeted by a very nice teenager. I came to buy a Gravel Bike,…read morehe immediately showed me a bike that was priced reasonably. The customer service was great, and the transaction was very quick, with the people working there being extremely nice and respectful.

Great company great quality merchandise a pleasure to deal with them, all the employees are great…read moreand so helpful!!

Hello REI, I was…read morevery disappointed with my treatment at your Timonium bicycle department today. In the past (many) visits, I have received courteous, prompt fairly priced service from the crew. Today was an exception. When I picked up my Novara Hickory rear wheel I was told it would be $64. My service request was to adjust the axle bearings that had slight play. When I was told this price, I asked that the REI work code be reviewed since what I asked for was clearly not what got coded. In looking at the receipt I see code "900000355 Hub brrg repl-rr". The technician would not make any review so I asked to speak to a manager. I repeated my request for review of the code. Surely there is a code for simple bearing adjustment as opposed to replacement. She refused to look at the codes - might not have been a department where she has expertise. She held the book, but didn't look at any codes and pointed out that when I signed the monitor, I was accepting the "estimate" for work. Since I have had a consistent run of satisfactory work/pricing at REI, I did not review the pricing before signing the screen. She repeated, asking me several time "did you sign?" - putting aside my request for review of the code - and any possible correction. Of course she reminded me that if I didn't pay, REI would keep my wheel. I really needed to hear that. My reasonable request was set aside. I paid and promised her to take my future business elsewhere. That is where things stand. I was not treated with either courtesy, or a businesslike response to my request to review the code - tough luck for you Mr. Customer. I'll guess any reasonable retail service manager would know better than to ask a customer the same question several times - as though, you signed - you own any problem. I took this as a mockery. To the extent this treatment is REI policy, then yours is not a business I can support.

Just learned about the upcoming retirement of this family. Princeton Sports supplied my biking…read moreexperiences over the years during the 60's and 70's. Their kind service to me during those formative years provided an understanding of spending your hard-earned money (as a teenager) to a store that respected and educated a young customer. Thank you for all your community outreach. Best in retirement.

I accidentally found my new bike shop! When one looks for 'Bike store near me, via a Google…read moresearch', Princeton Sports did not come up. The name doesn't necessarily scream bike repairs, etc., SO, I'm glad I asked my Triathlon buddy for a recommendation. First off, this store has HISTORY! It has been around since 1936! Whoa! I walked in with my bike (I MUST comment on the automatic doors which make walking in with your bike especially easy) and was instantly greeted by the woman at the register. She directed me towards the bike/repair section where I stood by to be tended to. I hadn't waited that long when the woman went to the back of the bike section to let them know I was waiting. That is how you do customer service. The young man came out, took my bike and explained the process. My bike needed a tune-up (and we'll see what else is wrong with it). Done! But wait, they have bikes. YIKES! I immediately spotted a new road bike in my size. Oh, Oh. "Can I see that one please?" She rode nice! Of course I took it for a spin. I've been wanting to upgrade to disc brakes and this Specialized Allez was smooth (do the kids still say that). Alright, in typical me style...... lemme ponder this expense. Days later I get a call that my bike needs a whole lot more. I get it, Ironman training can be rough on a bike! "Is that Specialized Allez still there"? Of course it was. YIKES. 2 days later and I'm back in the shop purchasing the Allez. But what's impressive is the care he took to fit my bike (like, a REAL fit) and move all my stuff from my other Specialized to this one. AND I get 2 years of service. He answered all my questions threw in some water bottles, and send me on my way. I'm impressed. They also have tons of equipment for Tennis, Skiing, Cycling, Swimming... a Triathletes paradise. I'll definitely be back to get that helmet I have my eye on and possibly some new bike shoes (sometimes you've gotta rationalize the purchases). So, it you're looking for a bike shop, this is it!