Very professional and helpful. Ben was able to help me source a driveshaft I've been looking for,…read morefor months. Was able to beat the pricing as well. 10/10 will be reaching out to Lew's as first point of contact for all part sourcing.

Stay away from this people they are dishonest liars and corrupt…read more I bought an engine for a 2016 Honda Odyssey that was supposed to be and great condition and only with 67.xxx miles I got an engine horrible shape with parts missing and leaking oil from everywhere plus I run the vin number and it came up that engine has over 113.xxx miles already. I call them back to to get my money back and Ben was already putting excuses until I told him I had proof that they sold me that garbage they didn't try to fix or find a solution to the problem no even an apology.

This tire place has the cheapest best deals around. I tried other places and they wanted double the…read moreprice and couldn't guarantee the tires would be in right away. Tires arrived the next morning at 10am as predicted. Customer service is A+ and very helpful employees. I would recommend this place to ANYONE. (They have a lot of used tires and also order new tires)

They saw me driving in on my donut tire and came out. They already had the tire model number and we…read morere going to get it before I could get out of the car! I was in and out in about 10 minutes with a brand new tire that I couldn't believe was as inexpensive as it was. I was from out of town and wish these guys had a business in my neighborhood.

Great shop. Helpful staff. Communicative and fair! Very professional! Responds quickly.read more

Very nice establishment and they know what they are doing I will highly recommend them they they…read moredefinitely go above and beyond there name

I called the Stafford location on Wednesday. The lady said they had what I needed, but at the…read moreFredericksburg location. Made a special trip there on Thursday. Went inside and had to wait, even though there were no other customers. Everyone was engrossed in their computers. When I was acknowledged, told the guy what I needed and the immediate reply was "don't have any." Went back to my car and called to verify. Was put on hold for 25 minutes and never returned to. Customer service is not a priority there, unless you look a certain way. Disappointing, as we need a good salvage yard. Avoid Pick-a-Part (both locations) if you can.

The Fredericksburg location may or may not be a good fit for you depending on the part you need or…read morethe person you talk to, but here's our unfortunate experience. My 17 year old was given an old family '98 Mustang that had been in a slide and bump accident that caused the airbag to deploy. The car had been repaired to the point of the driver's side airbag being the last repair needed before my son could get an inspection. We're trying to help our son "adult" before he actually turns 18; but, since he's a minor, he can't go into the yard and pull his own part. However, this yard said they had two cars and that there was likely at least one intact and claimed that someone was headed out to check and would call him back. To make a long story shorter, 12 days later, after another call and another assurance someone was in the yard checking, and after no call back, my husband went with my son 30 minutes away only to arrive and have someone rudely repeat once again, "We said we'd call you." This morning, my son called again and was shortly told, "We don't have it." My son then asked, "Both cars?" The guy answered in the affirmative and hung up. That's when my red flag went up and I thought I would call and check with a manager in case there was some misunderstanding, as adults who say they have a part or claim someone is in the yard usually call back or say, "Sorry man, the part was pulled... gone... etc..." in less than 12 days. I used my son's phone. No one answered... twice. Another red flag went up that there was something other than an honest adult situation where the airbags were not there or not in good shape. To test whether they were ignoring my son's number, I called with my phone and asked for a manager. Without asking any questions or taking my name, they put me on hold. After literally ten minutes on hold through three pickups and transfers (another red flag), I found myself talking to a very nice gentleman at the Stafford location who verified my son's call history and conversations and apologized for the Fredericksburg experience, tried to give them excuses, and offered a number for finding the part elsewhere. We did. However, I called the Fredericksburg location one more time and yet another, and different, individual answered. I told her the situation and apologized that she was getting the ear full and not the several other men who refused to have a conversation, had put me on hold repeatedly, and transfered my call to Stafford. But, like the other times, "out In the yard" was her reason I could not speak to a manager. Several minutes after we hung up, I did get a call from a polite young man at the Fredericksburg location that claimed he was an assistant manger. He gave excuses for the incident and an apology. But, as I told him, and as the manager at the Stafford location had noted, the Fredericksburg location had not even created a ticket for my son. The end of the story is that my son paid $50 more for the part from a yard in Florida. It was worth it to him to consider doing this next time, as the trouble of calling out from work, an hour wasted trip, and the stress in trying to make the repair before the inspection appointment to get his sticker, including the call times and frustration of dishonest communication, was not worth saving the $50. So, end point: if you work with finding a part at this yard, remember to get them to make a ticket for you in your name, don't expect a call back, and don't take their word for whatever it is they say to you. We obviously live in a world where adults are rarely found to be "adulting" properly. It's sad for our kiddos, but hey, they are learning who to work with and how to make good business choices.

Our business vehicle starting running rough while out of town on a run. Asked a gentleman at the…read moregas station if he knew a mechanic in the area. He took me to Xceptional Auto Repair and Performance. What a blessing this gentleman was. He found the problem and had me back on the road in just a few hours. He fixed a problem most other mechanics would have declared as a blown engine. Fair price for his work.

Do from the lack of expertise in tuning he has a guy from Texas doing it all over a computer which…read moredoesn't give him the opportunity to be Hands-On the tuner is actually good the shop is complete trash . I'm $7,000 in damages and owner mike will lie and scam to get his way.. BEWARE

Tune was rich according to my new tuner from their baseline. Landon, the tuner, does not know what…read morehe is doing. Was told come back in 500 miles for an ethanol tune. Don't know why. Meth kit - has no leaks works fine, wired to a fuse that has power even when car is off. Drains battery if not turned off with the car. Front splitter was missing bolts even with hardware provided only hanging on from canards. Splitter was flapping at 100+; destroyed my $1,100 splitter and $250 front grill. Was told my front accessory drive bolts were loose - they were not I torqued to spec. They proceeded to hit all the bolts with an impact, breaking my AC compressor bolt which the belt pulled the AC line towards my header. Cost $1,300 to take to another shop to get fixed. Crank seal was replaced with incorrect crank seal for the Innovators West Balancer. Which then leaked oil under boost / left a puddle of oil under the car when turned off. Do not take your performance car here. I have other friends in the car industry that have been screwed over by these guys.