I took my car to several mechanics in the area, F Midas. I was told me I needed ball joints and…read morerack and pinion. $2500.00 Turns out none of that needed to be fixed. Some minor things that's all. Saved me $2000. I found them polite very helpful and most of all HONOST. I have an appointment next week. I highly recommend calling in advance, they love walk inside but they are very busy. Maybe because they are so HONOST est.1939 Thanks Mullens garage.

Great to have a service center that has been kept in the family!…read more Ian and all the staff are amazing. Greatest recommendation, from a client who has been having many vehicles serviced here over the last 10 years!! We have been taking our vehicles here for two years now. They are honest, tell you want best recommendations are needed in order of safety. Easy to work with in all areas -customer service to repairs. The value of parts and labor are right on point, especially with the skills needed to maintain these vehicles on the market. Ian and Staff - Keep up the great work and friendly smiles!

Horrible service waited on my car for 3 weeks and knew it was totaled the 3rd day after dropping it…read moreoff. They also had a big issue putting my car back together Sergio the owner was the biggest hassle with him huffing in my ear on the phone after asking the progress on my car. They didn't seem they valued my car in any way and had gorillas going at my car ripping things off of it. Also rally lights cut off and thrown in the back when they didn't need to touch the hood and if you're going to touch them put them back. Just glad they didn't throw those away like the pieces of my front bumper that were still good. Horrible service would not recommend this shop a day in my life!!!

Initial impressions was excellent explaining though my damage was just minor there may be more…read moredamage which they would not know until it was taken apart which would increase turnaround time. I decided to take the car with me while they ordered parts assuming there would be no other damages that would need to be repaired as well. They told me it would take 2-3 days to get parts in as Hyundai tends to overnight parts. A week goes by and parts still haven't arrived so I call and they tell me wrong parts were ordered, with my schedule I had to wait another week to find out if the parts came in and when I can drop off. Finally they come in and when I dropped the vehicle off they told me again 2-3 days but throughout the next 2 weeks they gave me excuse after excuse such as wrong part again (which blows my mind since the insurance paperwork says exactly what part number needs to be ordered) and their tech doesn't want to come in and even as they were finishing it they told me after washing the car off that they noticed the headlight has water in it AND HAD TO ORDER ANOTHER REPLACEMENT PART. After taking a look at other reviewers this seems to be a common complaint so if you value time don't waste it here. They are lazy and will drag you through a mess of lies one after the other. Oh I wish this drops the rating much lower to reflect how shady they actually are.

Mario was the best! Replaced my TPMS sensors and reprogrammed my system. Will definitely use…read morethis business when I need new tires or alignments on any of my vehicles.

RNR is a throwback to when customer service was at its best. I've been a loyal customer for over 5…read moreyears Over the years, and through several vehicles, the staff has always been attentive, efficient, and very knowledgeable.

I am a remote buyer. I had found a 2016 Porsche Boxster I was interested in, though I had my…read morereservations about purchasing it sight unseen. I had never done that before. I worked with Teddy Parker (Sales Associate), Nick Paone (Sales Manager) and, when it came time to organize delivery, Niki Hensel. Teddy went above and beyond for me, waking around the vehicle taking a video and answering all my questions. Nick and Niki were terrific and communicative. The transaction was flawless. They sent a notary to my house to sign the paperwork, took my down payment via credit card over the phone, and delivered the car 2 days later, 700 miles away. I was beyond pleasantly surprised and would not hesitate to work with this team again.

Do not buy or trade a vehicle with this dealership. I had an offer for my trade and when I went in…read moreto sell my car they decided to go back on it. Typical car dealership BS. Here's the messaging: "Hi Chris, on behalf of Mercedes Benz of Fredericksburg we wanted to make an offer of $32,000. Can you come by today or tomorrow so we can take a better look, please consider it, we can buy it ASAP. Here is my number so we can chat (826) 204-9288, thanks." Sounded like a deal to me, but in the end the dealership and Whatsapp salesman decided against it. Buy a car somewhere else. Being a Benz dealership; I expected more from them, but I wasted a day instead.

I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy;…read morehowever, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!!

From the initial contact via email about a vehicle, to scheduling a test drive Mr. Mallie Stevens…read morewas such a delight to work with. He was such a laid back and helpful sales person, unlike some cars sales man who try to take advantage of people. Mr. Mallie had answered my email in a timely manner and scheduled my test drive within the same week. The staff their was so nice offering to valet my car or if I wanted something to drink like water or Gatorade. The lot had so many amazing brand cares with low mileage I was in disbelief. The 2009 BMW 335i I test drove was in great shape with only 72k miles on there. I loved my experience so much I bought the car the same day. Mr. Mallie made the process very smooth and I even had them do my tag and title! 10 out of 10 would recommend this dealership! Reasonable price and great service!!

Found a used Chevy Equnox on Auto Trader that Shirlie Slack had. Older (2020) with low mileage…read more and clean as a pin! Only had it about a week, but so far, all is as they said. Dawn and Philip were great!

I had an amazing experience getting into my new 2024 Toyota Camry SE, and I have to give a huge…read moreshoutout to Steven and Ed for making it happen. From start to finish, they were professional, honest, and genuinely had my best interest in mind. They took the time to explain everything clearly, answered all my questions without any pressure, and made the whole process smooth and stress-free. No games, no runaround--just solid customer service and great energy the entire time. If you're in the market for a car and want people who actually care about getting you into the right vehicle, ask for Steven and Ed. I couldn't be happier with my Camry or the experience overall. Highly recommend this dealership and these guys--top tier service!

Had three different vehicles repaired here. Outstanding work, service and fair price. Highly…read morerecommend.

Friendly and professional. Easy to schedule and the work was completed quickly. The did a great job!read more

They went out of their way to give us amazing customer service. The quality of their work is top…read morenotch, and I'd be honored to use them for all my automotive needs.

I went there for an estimate. Once I mentioned that I had a lower quote, and before I could ask…read moreabout getting just the worst of the damage fixed, the Service Rep turned on me in mid sentence and said "Well let them fix it, turned his back on me and walked away. My attempts to reengage from a distance, were met with dismissive sarcasm towards me for every question tried to get an answer for. I don't know how good there work is there, but according to some of the other comments I feel fortunate not to be doing business with them.