I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy; however, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!! read more

VIP Auto Inc - Car Buyers Near Me - Fredericksburg, Virginia

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From the initial contact via email about a vehicle, to scheduling a test drive Mr. Mallie Stevens was such a delight to work with. He was such a laid back and helpful sales person, unlike some cars sales man who try to take advantage of people. Mr. Mallie had answered my email in a timely manner and scheduled my test drive within the same week. The staff their was so nice offering to valet my car or if I wanted something to drink like water or Gatorade. The lot had so many amazing brand cares with low mileage I was in disbelief. The 2009 BMW 335i I test drove was in great shape with only 72k miles on there. I loved my experience so much I bought the car the same day. Mr. Mallie made the process very smooth and I even had them do my tag and title! 10 out of 10 would recommend this dealership! Reasonable price and great service!! read more

I had a great experience at VIP INC. MALLIE STEVENS went out of his way to make my car experience one of the best I've ever had. He kept me updated all along the way. He is a five star salesman without question. He made me feel comfortable sending money on a car I couldn't see in person. And I'm the type of person who trust nobody. I would definitely do business with Mallie and VIP INC in the future. Be Blessed Marcus Parkss. read more

VIP Auto Inc - Car Buyers Near Me - Fredericksburg, Virginia

To say Dishonest would be a step up. Slick, Slimey, Two-Faced Suckers is a more fit description Buyer Be Aware! 2007 Ford F-150 VIN # 1FTRF12277KB63303 Listed on 02/17/2023 = $9,700.00 Listed again on 02/19/2023 = $10,700.00 Called on 02/26/2023 to ask what happened in two days for the price to go up? The salesman said .... ""Just like we can list the price, we can change it, we are a business, we can do whatever WE like"" read more

I got a great deal on a great car, and the whole experience was smooth and easy from start to finish. Arthur was my salesman and handler, and he was very patient and accommodating with all my questions. I was encouraged to drive and inspect the car I eventually purchased extensively; and when I brought an envelope of hard cash to the table to consummate the deal, they never even opened it up to count the contents. It was clear they trusted me, and I trust that they were being honest and forthright about the car I bought. If you are looking for a deal on a gently used, used car, go see Arthur at VIP Auto. Trust me. read more

VIP Auto Inc - My new ride courtesy of VIP Auto. - Car Buyers Near Me - Fredericksburg, Virginia

This dealership is exceptional in customer service and sales. Hamid and his team provided "Everything" , to make my purchase a pleasant experience. The transaction to acquire a quality vehicle, was professional, honest, and he very knowledgeable about luxury vehicles. I learned a lot about my new Porsche. I would purchase from this dealer with confidence that you will get a great deal. A five star business, that's world class! VIP, is true to it's name. Thanks again for "Everything" . read more

All I can say is that this has been the best deal yet on my 2012 Jaguar XJL! This was a gift for my Wife that I had purchased in August, we just came back from our first short trip in California and she loved it! Hamid and Breanna were enjoyable to deal with! read more

I live in Ohio but had been searching for a specific-option Mercedes GL SUV for a couple months. VIP Auto had an ad on eBay and I called with a number of questions. Hamid sent me all details on the vehicle then went out of his way to meet me early one morning in Northern Virginia to show me the truck before I hopped on a flight out of DCA. The SUV was exactly what I was looking for and exactly as it was described. Hamid then spent a week taking it to a local Mercedes dealer for me and having some maintenance and other items taken care of before my family and I flew back two weeks later to pick it up, have it for vacation driving, and then drive back to Ohio. Paying almost $50k for a luxury SUV from out of state was concerning, but VIP Auto was excellent with communication, paperwork, and scheduling. Hamid is very professional and came through on everything, far exceeding our expectations. I would most certainly buy another car from VIP Auto again or recommend them to friends. Even for buying out of state, the description and pics of the vehicle were fully accurate and Hamid answered all questions I had (and I had a lot!). read more

I have not purchased a car from Hamid (yet), but I started car-shopping yesterday. I went to VIP Auto, as well as 4 other places. Hamid and Brianna were by-far the most professional, informative, and honest folks I encountered at any of the places I went. They were up-front and honest about the state of the vehicle, its history, previous ownership and how they obtained it. I am not quite ready to purchase, but when I am, it will be from VIP Auto, Inc. read more

I would like to thank Hamid and Marcy for their Professionalism and Courtesy. If you want great service, please go to VIP motors. I recommend this company read more

Buy at your own risk....... we purchased a Volkswagen Tiguan from this dealer several months ago. Their customer service was impeccable, no issues whatsoever. The buying experience was seamless. The issue is with the product they sold. We drove the car home on a Monday and on Tuesday all hell broke loose. Numerous sensors error codes started to appear on day 2. This was the least of our issues. The first rain event that second day, water was pouring in to the car. Turns out this is a known issue with this car which has a panoramic sunroof. The issue.... this dealer had this vehicle on its lot for months so this had to be a known issue. We took it to an independent shop and it turns out none of the sunroof drains were even attached. How is it possible you had this vehicle on your lot for almost six months and the first day we have this vehicle and it rains we have to wet vac gallons of water out. It did not rain during the months they had it? I doubt it. The day we test drove it it rained slightly....when we went back two days later, the car had an overwhelming perfume odor, obviously a car fragrance of some sort. Clearly in hindsight it was a mask to hide the musty smell for the known water issue. Thousands of dollars later, we hope the issue is addressed. I wouldn't ever risk my money again on a dealer that either doesn't have the product expertise or is more interested in the sale than the quality of the product they represent. They will work with you to an extent, but you will never recover the value of your investment. BUYER BEWARE!! read more

Brought a car from this dealership on Veteran's Day, owner was very helpful and friendly. Prices are very good.......