I was so excited when my sister and I found this boutique. We both bought several items, and I…read morepurchased a ring for $334 after taxes. The customer service was great--until I needed help. Four days after purchasing the ring, the stone fell out during normal wear. A ring at that price should last much longer than four days. At that point, I no longer trusted the quality of their jewelry, which is why I requested a refund, not an exchange. Why would I exchange it for another ring if I had already lost confidence in their products? Instead of taking accountability, I was given the runaround. I was told people were on vacation and someone would call me when they returned. They're all back now, and I still haven't received a single phone call. When I told them my bank advised me to return the ring as part of the dispute process, they began closing the store earlier than their posted hours, making it impossible for me to return it after work. Then they told me they would never accept the ring back, that "that's not how banks work," and that I would never win my dispute. The employee I spoke with was incredibly dismissive and even implied that because I didn't buy an expensive ring, I shouldn't expect more. $334 is not cheap, and no customer should be made to feel like they're asking too much when a product breaks after only four days. I was also told their stones are not glued in, yet when mine fell out there was clearly adhesive on the setting. Rather than acknowledging a possible defect, they denied responsibility. The broken ring was disappointing, but the way I was treated was worse. A business should stand behind its products and treat customers with respect. Unfortunately, that wasn't my experience.

I have many fly high little bunny pieces and cannot believe I've never reviewed them…read more The shop is full of unique, one of a kind, true quality gemstone pieces. They are exceptional craftsman!

Accessory house is not store where you can come and buy accessories in large quantities. I normally…read morebring family members from outside the country to shop here. When in need of gifts for people back home . The location is central. Customer is great . Lots of options to select from

Love this place . All the accessories a girl could ever want . I love shopping here for my earrings…read more.

I love May's Beads! Great product, great prices and great variety of beads!…read moreI've been shopping at May's Beads for many years.. They have great findings and bundles of beads on sale!

I'm sure in a pinch this is a good store, but the prices were crazy. Two small crescent moon…read morecharms--not precious stones or gold filled--were $6. They didn't have a ton of options for small charms and pieces with welded loops like small rhinestone drops. As much as I'd like to support a local business, the prices and quality were significantly better at reputable online wholesale stores. Also the lockers are ridiculous. If you're going to do lockers, offer a keypad with 1-9 not 1-5. Have an option showing which are in use, like at the gym. I had to ask for help because my usual passcode for lockers isn't "1234" or whatever. Anyone saying they're not friendly--you're correct. The worker that helped me looked annoyed and told me "use the lockers with the key next time" like I'm an idiot.

They have Jewelry and Metalsmithing classes! Taught by local artisans! Most are 1-day and you end…read moreup with a finished piece of jewelry to take home! Check out their website or call them for more info!

This place has a lot of inventory and the owner is very knowledgeable and friendly! Just watch your…read morestep going in the door!

Pretty large accessory central.. if your looking for jewelry for any event or personal appeals come…read morehere. This place is packed with earrings galore, prom costume jewelry all color coordinated. Oh my, so many sparkling jewels in my eyes. Lookin' for studs earrings if that is your thing? You'll find lots here, different little designs and such. They don't have a very large selection on hoops earrings just a row. See, I'm a hoop kind of girl. What caught my eye was that some hoops are as large as someone's whole arm.. pretty heavy weighing off a cartilage of a ear. Ya know? They have sports, crosses, breast cancer ribbons, fake turquoise necklaces, bracelets, earrings and pins. The back is packed with custom made hats & caps. Scarves, bows, rings.. so much to list. When I came in the music of choice was not all appropriate.. I guess the owner must've accidentally flipped the switch to the dirty version. It played.. and some of the lyrics were the n word.. all awkwardly and loudly blurted out the intercom. She quickly changed it after she noticed me and another woman was in there. A big Oopsies... was smeared across her face. The prices all ended in the .99, so round up. All prepackaged and some unravelled to view how it looked. The place was pretty empty around 2-3p and I was pretty shocked to find parking in the front.

Like some other reviews mentioned, this is the better version of Charming Charlies. You'll find…read moreidentical pieces at Jewelry Factory for half the price. SCORE! And seriously, you shouldn't be paying over $20 for costume jewelry anyway. Sorry, CC. Things you buy here will tarnish and won't last forever, but you can definitely get a few dozen wears out of these pieces. Plus, they are coooonstantly updating their inventory because everything is "trendy" and seasonal. They also have a pretty large selection of sassy sunglasses, perfect for the poolside. The staff isn't my fave. Usually, they're pretty rude and almost act as if I'm bothering them if I have a question. Nonetheless, I know I can count on this place to accessories my weekend outfits, so I tolerate the shitty service.

We had the pleasure of working with Kimberly to design my engagement ring. The pricing, turnaround…read moretime, and flexibility working with Kimberly and the Erica DelGardo beat other jewelers we were working with. I really didn't know what I wanted or what to expect and Kimberly was so patient and kind, even when I changed my mind on the direction I wanted to go. I love my ring so much and she really turned our experience around after dealing with quite a few horrible experiences at other places prior to meeting their team!

I was looking for a good jeweler to buy a necklace as a birthday gift for my (then) girlfriend, and…read moreI happened to stumble upon Erica's shop. Erica and her staff were able to help me through the process of creating a custom pendant, and they were so personable and accommodating throughout the process. The piece came out beautifully; it was exactly what I wanted, and fit my expected budget. Most importantly, my girlfriend (now fiancè) loves the necklace I was so pleased with the necklace that I went back for an engagement ring, and that turned out perfectly as well! My fiancè was over the moon!! Erica and her staff did such a good job and went above and beyond for me on several occasions (such as being flexible with meeting times to accommodate my crazy schedule). They are honest, do quality work, and genuinely care about their customers. I will absolutely be coming back to them for any future jewelry needs!

Ms. Rinky was very welcoming, knowledgeable, and helpful in assisting me in finding just the…read moreperfect piece. I highly recommend this store. Pricing is fair, beautiful pieces and customer service is excellent. Ask for Rinky, you won't be disappointed. She's the best!

This business scams people. The '22kt gold' I bought started fading after a few months so I had it…read moreprofessionally tested and I found out it was actually 18kt white gold coated with yellow gold. They essentially told me to kick rocks when I brought this to their attention. I would advise against shopping here.

What a beautiful experience to get matching permanent bracelets with my son! This was so cute!!!!…read moreMy son is known for loosing his jewelry and this was perfect. You can get 14k gold, white gold or even gold filled. The options are anklet, bracelet or necklace for permanent jewelry. Meaning no clasp but if need be (it can be cut off) They do have charms and other jewelry as well. The price varies depending on the chain and length that's custom to you. It can get pricey tho! I'm coming back to stack my bracelets with this coupon they sent me lol. It's for men, women or kids!!! It can be adjusted too

This place is at the corner of Shepherd and Nett, on the first floor. As expected of the area,…read morethere is no obvious parking for the business. You have to find some nearby street parking and walk over. I had a perm bracelet from another place that needed to be shortened. I sent an email inquiry to ask if they provide this service before going there (I've gone to another place where they refused to work on anything that wasn't purchased from them so I wanted to be sure before heading out of my way). The email reply confirmed that they do provide this and that it would be $15. I made an appointment online and selected what I needed done. The website showed that it would only be $10 for a single loop and that it required pre-payment. So I paid and headed to my appointment. When I arrived, I told them I was here to have my bracelet shortened and the lady working there told me it would cost $25. I explained that I made an appt and pre-paid it already. She replied that it was just the deposit, not the total cost of the service. It was not clear during the booking that it was a deposit only but fine (maybe it would have been obvious if I had selected something way more expensive and being charged $10 instead). This was fine since the deposit gets applied at the end anyway. I also explained that I have an email reply saying it would cost $15 so I don't know where the $25 came from. She hesitantly agreed that she would only charge me $15 instead. I paid for the $5 difference at the end of the appointment. The inconsistency in the pricing (with additional confusion on appt deposit) is frustrating. I like having a clear idea of what I'm paying without any surprises. The work itself was fine. She clipped off my bracelet, took the old loop off, clipped off the extra length and zapped a new loop on. I'm happy with the end result.