My biggest regret is not going to Debra sooner. I was recommended by my sister but hesitant due to…read morebad experiences with another provider. I tried laser hair removal and went to another electrolysis provider weekly for over a year, but saw no results. Finally, I made my first appointment with Deb, and have seen incredible results in only 6 months. She is professional, knowledgeable, and honest. So grateful to have found her and would highly recommend her to anyone considering electrolysis.

Debbie is phenomenal! Not only does she talk to you throughout the procedure but she makes you feel…read morevery comfortable! She is extremely knowledgeable and if there is a hair even out of what your having done that looks out of place she will grab it! She makes sure to clean the area prior to electrolysis as well as soothe it afterwards. It does take a little bit of time, but the results are well worth it! The places I'm having her treat are already showing either no growth or the hair thinning in just 5 or so treatments. Thank you debbie for making me feel so comfortable and at home even with the unwanted hairs I have!

On June 13th I had an appointment to get my hair permed at Reviva Spa and Beauty Boutique by Linda…read moreTrudeau. I have never been to Linda before, so I sent her pictures of my hair (to see the length), and when we spoke on the phone I told her I had previously dyed my hair with product from Sally's in December. I have gotten a perm on long dyed hair before, and two different solutions were used on my hair, one for the virgin roots and one for the dyed ends. Linda told me the product she uses is for treated and untreated hair and that it shouldn't be a problem. The only stipulation I told her before coming in, was that I did not want to cut off any length. *these are facts, no opinion involved in those statements* When perming my hair, she used a smaller sized rod on my hair. Since my hair is long, she didn't want the weight of my hair to loosen the perm faster. This makes sense, except for the fact that my hair is way too long to put the entire length on just one rod and expect the solution to penetrate deep enough for the ends to curl. I'm not the 'professional' here, so I just trust her judgement. After my entire head is curled, she starts applying the solution to my head, during which she got solution in my eye. Once she was finished she said, "well I went over your entire head twice, so hopefully that'll be enough to curl it". Not exactly inspiring confidence, but again i'm not the 'professional'. She brings me to the sink to wash out the solution and take out the rods. Now at this point in a normal perm you are supposed to apply what is called a neutralizer that helps the hair follicle close (the perm solution opens the follicle to allow it to become curly). Linda did NOT do this to my hair. By the time I got home, my hair was fully dried and I noticed that the ends seemed pretty straight. I assume this is just because she brushed my hair out to trim it, and perms never look good on the first day. I texted Linda to inform her and she told me it was probably the brushing and to wet my hair. I wait 48 hours and then wash my hair. Here's where things take a turn. I send Linda pictures to show her that my ends are still straight, and ask how we can fix this. She calls me and says how she 'does good perms' and 'this never happens'. That's fine, people mess up. I just wanted it fixed. We ended the call with her agreeing to re-perm the bottom half of my head and she is going to call me back when she has an opening for me to come back in. About 20 minutes later, she texts me and just says how it looks like it didn't take because of the color that was on my ends. She is now not only not agreeing to re-perm my hair, but continues to blame me for not being honest about the products I used, and is only willing to cut my hair to "see if it will bounce up". Remember when I said the only thing I didn't want to do was cut my hair? She refused to even give me a partial credit, because "I'm not responsible for something you did at home that compromised your ends". This obviously infuriates me, because I sent her pictures of my hair ahead of time and went out of my way to tell her I dyed my hair around 6 months ago with product from Sally's so she would know going into perming my hair. We end our texting exchange with the screen shot you can see attached to this post. Every text she sent was as unprofessional as this one. She never took an ounce of culpability in the results of my hair, and was rude and dismissive. I spoke to two other hair professionals, both of whom said my ends were perfectly fine, and that she shouldn't have put all of my hair on one rod and instead have done what's called a piggy back technique. The first picture is what my hair looked like wet and dried after Linda permed it. And the second picture is my hair wet and dried after Marilyn re-permed the ends for me. Please note that Marilyn did not remove any color or do anything to my hair because re-perming the ends. As you can see, my ends are in fact NOT compromised as the perm took perfectly and I have the curled hair I should have gotten from Linda in the first place. I only ever asked for HALF of my money back so I could get it fixed. They refused and continued to deny any fault. I will note that the salon owner offered me 3 products to try to help my hair, which I appreciated but it the bare minimum that should have happened.

I have gone here for many years. Always happy with this salon. Currently working with Audra and…read moreLisa. But everyone is awesome. Great skills, but also kind and friendly.

I chose this place last minute for my wedding and everyone did a beautiful job I just have a couple…read morecomplaints. I told them before they even touched my hair that my hair doesn't hold curls very good but that's what I wanted and they assured me that they would hold. She did my hair half up and curled the rest and by time I was done getting makeup the curls were out so she curled It again before I left and by time I got home the curls were out so my bridesmaid had to redo my whole head and it held all night. also my black daughter couldn't get makeup done because they didn't have that shade of makeup which was very disappointing. also two of the girls hair was falling out a few hours into the wedding because they didn't pin it up good enough. over all they did a good job makeup was on point and the staff was very friendly. I would recommend this place but be specific on what you want and maybe bring in your own curler

Khadija has been cutting my hair for 2 years and does it exactly how I like each time. She recently…read morestyled my hair and did my makeup for a gala in Boston for a work event. I LOVED how it turned out. She is patient, kind ,and listens to my concerns. I highly recommend her.

I had a great facial today with Lisa. She was amazing! It was so relaxing I did fall asleep at…read moreone point. Unlike some other estheticians she does not put the hot steam on your face and then leave the room for 5 - 10 minutes. She did a wonderful hand and arm massage and foot massage. I highly recommend her. Not only is the facial excellent but she is also a nice person. She is now my go to for facials and I plan on seeing her again in a month or 2.

Everything was amazing. I highly recommend Sanctuary Spa. Four of us went there the morning of a…read morewedding that was held at Lake Pearl. Our hair and makeup were gorgeous. My updo stayed in place all day and was so beautiful. Thank you Sanctuary Spa for making our day perfect in every way!

I can not believe the change in my face. I did laser hair removal for ten plus years w the promise…read moreit would go away. never happened:( I have been going to Kim for six weeks and have almost no hair on my face growing anymore!!!! this has changed my whole life and my self esteem. she is one of the nicest caring humans also so it's all together a win win!!!!

Fantastic customer service! Kim is very knowledgeable and amazing at what she does! Highly…read morerecommended!

Angie facial work is great.I am very particular my someone working on my face.I had my face work…read moredone in Bulgaria for many years due to the person taking care of my face.Also I been to India in spa center for 48 hours.

Great place! My husband gave me a gift certificate for my birthday, and I will be going back. I had…read morea massage, mani/pedi. Great staff, and very good services.