We were well taken care of for both our business return as well as our personal one. We will be…read moreback and recommend them for this type of work. Very professional and polite.

Did not have a good experience. My accountant there may have been having a bad year in terms of…read moreother life challenges, for which I am sympathetic. This does not excuse poor communication and not getting things submitted on time despite many attempts to address questions in advance from my end. I was reassured that all was going as needed until someone finally suggested that I might be better off finding another accountant when it was already too late for me to do so. They did do me the favor of not charging me for my business return, which counteracted the IRS penalty, but my overall tax preparation bill was still substantially higher than both returns done by my previous accountant the year before and my new accountant this year. Hopefully mine was just an unfortunate product of a bad year by this accountant, but I felt that the amount of frustration the entire process caused necessitated me writing this review.

Update from my previous review from 2 stars to 5 . (after speaking to Caroline she explained an…read moreemployee went on leave and they were shorthanded) . My taxes were done correctly and professionally and I saved money! I am very pleased!

Bad customer service and lied to me. I had a complicated tax situation due to an inheritance. I…read moremistakenly had Peterson do my taxes. They told me to bring in letters from the IRS and Oregon Department of Revenue which I did. Peterson was terrible about communicating with me. I had to call the Oregon Department of Revenue myself when Peterson said they would for me. The person I talked to told me no communication with them and Peterson had taken place. I assume the same was true from the IRS. Peterson would rarely call me back when asking questions or needing an update. The employees are unprofessional and lack knowledge. My financial advisor needed a CPA to calculate my yearly distribution amount. I was told that there would be no charge but she lied and charged me anyway. I hope this helps other people avoid Peterson tax services to save money and aggravation.

I've been using TurboTax for as long as I can remember. This year I had a unique financial…read moresituation, so I decided to hire somebody who could lessen the degree to which I got screwed on my taxes. Paul was perfect for me. I did not want to drive up to Vancouver. So we did everything by phone/zoom & electronically. Here is his process: I called Paul at a designated time, and we chatted for a bit. He then asked me some questions, and directed me to his online platform. Paul's tax prep "organizer" is awesome. Many of the same questions from our phone call were reiterated and then documentation for my answers requested immediately below. It made the process easy to understand and I could do it in bite-sized chunks. There is also a spot just to the right where you can see the full array of everything you've loaded so you don't have to scroll and peck to discover if you remembered to load a particular document. After I finished, I notified him and he came back with information that enabled me to save more on my return. Actually, that one piece of info ended up saving me a lot. Our wrap up zoom conversation was instructive and pleasant. Paul has the heart of a teacher, and he took me through the process step by step so I could see how all the calculations panned out. He also gave me information that will help for next year. I totally loved working with him and will absolutely recommend him to my friends.

I can not speak highly enough about the work Paul did for me this year…read more This was my first time working with Paul. Normally I do my own taxes, but It was a very complicated return for us. Paul was extremely informative about the tax codes associated to our needs and helped us navigate our returns very smoothly. He was an absolute pleasure to work with regarding our return. very professional , yet very personable as well. Thank You Paul! Highly Recommend.....

This firm does a thorough job. It just seems they're frequently backlogged. I am trying someone…read moreelse this year.

We have worked with this firm in the past for our tax needs, but the ability to reliably schedule…read morewith them has deteriorated. In December 2022, they cancelled on us twice -- both times on the same day that the appointments were to take place! One of these appointments had been booked months in advance. If you are too busy to take our business, just let us know please and do not waste our time. We will be looking elswehere.

Brian's the man! I was having an issue with my current State Farm agent that I couldn't resolve. I…read morestopped by Brian's office because it's close to my job and I could run in on my lunch break. Even though I'm not his client, he took the time to review my issue and even offered to intervene on my behalf and talk to my current agent to try to resolve the situation. He was understanding of both the other agent and me. I offered to give him my business, as I've been less satisfied with my current agent. He recommended I give my current agent another chance and come back in 6 months if I'm still not happy. Very admirable. Thanks, Brian!

AMAMZING customer service! My agent is always there to answer my questions and help me when there…read moreis a problem. I highly recommend them for all of your insurance needs!!

Great service, made my nervousnesses go away. All the staff are friendly and very efficient. My…read moretaxes were done very professionally and efficiently

We came to Gary with the same tax situation since 2022, each year the cost has increased, but this…read moreyear, he was disorganized, bad health and not focused. we sat for an hour and watched him copy. We didn't need to be there. just two weeks before taxes were due, they upped the cost from 375. to 540. nothing had changed. it was an easy look at the old ones and adjust the numbers. Their response was full of lies. He was a different person than the previous years and refused to even talk to us. He had his secretary answer everything. WE WILL NEVER RETURN

I would not recommend Kevin Minkoff if you want consistency, communication or accountability. I…read morestarted last year doing project management for my bf. Since he is so busy with work, he has never been able to spend time making sure things are going correctly with bookkeeping or taxes. I got in and was able to and that when we started noticing how much this company lacks. I have been blamed multiple times for what is lacking for this CPA business. Their first bookkeeper wasnt doing things right so everything got really behind. They hire a new one and she has to play catch up which puts all of his clients behind. She was the only good thing about this business. We had to file an extension because they couldnt have things done on time, we waited over 7 months for them to fix an issue with filing that werent done right and we were being penalized for. Anytime you need to actually talk to Kevin, he never responds and just assumes someone else is. No one know what is going on, ever. They had multiple system changes that affected quickbooks so made things extremely difficult. If I could charge him for how much time I had to spend on things that they are supposed to be doing, we wouldnt have a bill from them. Most of the time no one is even there. Assistant is gone constantly. I could keep going but if you dont want to be blamed for the CPAs mess, I highly recommend not going here

I've been using Kevin's services for the past couple years once my taxes became too complex for me…read moreto do on my own. Kevin and his staff are professional, friendly and efficient. Scheduling is easy and you actually sit down with Kevin to discuss your needs. You can bring in documents or upload them from your phone or computer. The pricing is vey fair. Once I add up the additional forms the online "free" sites nickel and dime you for, I was not paying Kevin that much more- although the peace of mind of a professional taking care of my taxes is well worth the cost.

We needed a break on our auto insurance costs, I knew we had been overpaying for years. We both…read morehave clean driving records, and over 25 years of being a licensed drivers, I knew we were paying too much! Ashleigh went above and beyond to get me the coverage we wanted at a price my husband and I could afford, and even got us more coverage and lower deductibles than we had with Geico, for almost $70 less a month. We are very pleased with the service we received, the policy we now have, and feel much better as a whole now that we have State Farm insurance. If you are not happy with your current insurance, I highly recommend giving the awesome folks at Brad Hornback's office a call! Do not hesitate!

Wonderful family owned office! They are always polite, professional, and have all the answers to…read moreany of my questions! They set the standard high for the insurance business.