I could just post photos of the bad hair job and it would be enough to support the 1 star rating,…read morebut everyone can have an off day. I think it's important to show the attitude and lack of professionalism of a person who is providing a service. I was referred to this salon by a friend who has done her hair with Cindy on previous occasion. I came in on Friday evening with red hair, which I wanted to remove and wanted a copper color. She was insisting on me keeping the red, saying it was so beautiful (if she couldn't remove it, she should've just said that). Did a couple of bleach washes which caused hot roots and she wanted to install extensions that looked darker than they should've - I mentioned both the roots and color of extensions and she said she would dye my entire head altogether for the color to match - I'm not a hair stylist, but if you're putting the same color with the same developer on hair of different tones, unless its a much darker color, you're going to get different tones (not to mention that my hair underneath the tape from the extensions isn't going to be colored). I trusted her because she kept telling me it would look good. End result was that I had orange roots, extensions that were placed too low and much darker than the rest of my hair. Additionally, there was no blend to the extensions with my hair, there were no tapes at the top Half of my head - which is not correct. She kept insisting that the color matched perfectly and the extensions would blend better once "settled". It was almost 11PM, so she promised that she would fix it another day. I left there paying a total of $785 ($710 + tip). I understand she's a professional and maybe this was just not the result we expected, so i was ok with her fixing it. The next morning I messaged her because in the daylight it was even worse - she was very rude, so i went to the salon to show her. She kept trying to convince me the color matched (even though i held it up and you can clearly see the difference) but finally agreed to fix it that upcoming Monday. I was supposed to come in on a Monday, texted her 3x and called no answer. She then sends me a text that she's off on Mon/Tue and she wouldn't be back at the salon until Wednesday. I come back on Wednesday at 3PM - she's in a terrible mood and comes out to tell me that she's going to dye my entire hair red so it can all be one color - but red was what i came in and paid for her to remove in the first place! She also tells me that if i want the extensions moved up (to get them to actually blend), she would have to charge me. I told her i didn't think it was fair for me to pay again for something that wasn't done properly. She gets upset and says that she cannot work like this, walks away and starts doing someone else's hair. I let a few minutes pass for her to cool down, then tried being courteous and polite, but she just didn't want to do the work and told me that she wasted her time and product (even though i paid almost $800 to her for the work!) and spent some time mumbling to the other stylist about how she's been doing hair for 20 years. I was then sitting for over an hour so i walked up and told her that if she didn't want to fix it, she could refund my money and i would go elsewhere. She said there was no way she was giving me my money back. So I sat back down. She went to the back and was complaining to the other stylist, then comes to the front and offers to refund me just for what i paid for the dye job. I told her that was unfair because i paid $335 for the service (besides the hair) that I needed to redo. She agreed to refund me $230, which is less than i think is fair, but i just wanted to get out of there. It's very unfortunate when a so-called professional person cannot admit that a completed job didn't get the intended result. And on top of that to be nasty about it. I just wanted her to fix it. It is not fair to pay so much money and not get what you asked for, then have a o pay someone else to fix it. I now have to pay for: 1) removal of tape extensions since they are too low and need to be color matched 2) color correction of my roots 3) full head dye to match extensions 4) install of extensions once the color is done Attached are photos of the job she did and our messages. If there's anything i learned from this is that there is a reason why someone like Cindy can give you a next day appointment, while others have a month or longer wait list. I will never settle just because I'm in a rush to do my hair, i will also never pay the full cost of the job, if i am supposed to come back to get it fixed. the job should be paid in full when its completed.

I've been going to Cindy for over five years, after many failed attempts to find a good salon in…read moreMiami! Cindy is an expert in everything that she does - from color to hair extensions. She is always honest and realistic with her clients, which is what I value the most. Even if I ever move, I rather drive hours to know my hair is in good hands!!

Simply amazing. I have found a wonderful hair extensions expert and friend for the past 4 years,…read moreVanessa is absolutely the best!

My friend made an appointment for me at this place. I honestly never even realized this was a…read moresalon. I thought it was a place to buy hair extensions but they seem to do it all here. I was 15 minutes early to my appt & was pleasantly surprised that they were able to see me right away. The girls at reception were very nice & attentive. They walked me upstairs to meet my hair stylist. (I was getting an updo.) They asked if I wanted any refreshments & made sure all was good. My stylist, Roly, was wonderful. I showed him several pictures of what I wanted & decribed my dress for the event. He was able to give me a very beautiful updo in under an hour. He was quick, never any silly small talk, & gave me what I wanted. PS. Parking can be tricky if the salon is full.

Five stars once again for Ali, who has been my hair guru since 2022. Since I started seeing her, I…read morehave done cut and blow dry as well as Balayage and now my newest service, toner. She had me loving blonde, and she had me completely enamored with going to my natural color again yesterday with toner and a cut. When she did my balayage, it came out a bit too blonde at first and she re-did it in the same appointment, that is a stylist who is dedicated to your vision. For the best hair health, I see her every three months for a cut. She is super sweet, affordable and has my hair looking the best it's ever been!

The best hair stylist ever, she does amazing cuts and colors. She is so kind and always does what…read moreyou ask her and your hair will end up perfect. The location is super convenient, as well!

Awesome service from beginning to end. Great experience and expertise when it comes to hair care.read more

Was referred to the salon by a friend. Upon arriving the owner made me feel welcomed. She listened…read moreto my style design and made suggestions to make the look work for me. I left with a new cut (love it!), new color (got a lot of compliments), and just what I asked for! Would highly recommend this salon!

I just relocated to Miami Beach and Mario is doing a total Miami Makeover on my hair!…read more My hair color is now a deep rich chocolate brown to compliment my caramel complexion. He has suggested a roller set that will produce lots of curls. Mario has also educated me on what products to use on my hair to keep it looking healthy and growing. As soon as I'm transformed, photos will be taken and posted!!!

Mario, is a master on Latin hair. His professionalism and good sense of humor are the perfect…read morecombination. He is open 7 days a week until 4pm, a very convenient schedule. Call before you arrive, he has a busy schedule.

Worst place I've ever been. I asked for the 1st appointment of the day and he showed up 45 minutes…read morelater and never apologized for being late. After that having a good result was mandatory but that wasn't the case. I asked over the phone for a hair cut and styling but he wasn't prepared to style my hair and improvised something w no tools to justify what he charged me, overpriced obviously. Location is good but everything in there is dated, that, the "stylist" unprofessional behavior, the cost for the service and the demand for a tip -after all that he asked "how much tip I wanted to leave"- make this place a horrible experience.

I have been getting my haircut with Francisco for over 7 years now. I moved to another city and I…read morestill drive 1.5 hrs to go and see him. I don't trust my "melena" to anyone else. Francisco is an artist and takes care of my curls like no one else!

Satisfied by English services. One of the best loc experts out here in Florida. She took me in and…read moretold me what she was doing to my hair. Made sure none of the hair fell out. Gave me great advice on how to take care of my hair. So far it's looking good! Thank you, English.

Many are called but few are chosen and Dreadlockdr English is without a doubt, the chosen one for…read moreme! I highly recommended her, she is well respected and a master of her craft. Check her out!!!

I normally don't spend too much on my hair cuts, but it had been a long time and I thought I could…read moreuse a little more help than your average barbershop. I found this place on Groupon. The $32 package sounded like a really good deal so I ended up buying it without reading the details. Turns out it was meant for a women's hair cut. Thankfully Paulette was more than nice enough to honor the Groupon anyways. I've never been to a barber/salon where you have your own private room. I must admit it's pretty cool. Other places can become obnoxious having to deal with some of the people that go there. This was quite the opposite. It was actually really relaxing. Not a bad way to spend 30 minutes. The haircut came out looking exactly like I wanted, which is a first for me. Most other barbers give you their interpretation of the picture you show them as an example. This time I actually got what was in the picture!

Paulette is the best hair stylist /colorist ever! She has been my hair stylist for over 12 years,…read moreand she makes me beautiful every time. She is dedicated to her clients and treats us like family. Super knowledgeable and professional...I highly recommend Lopez Hair Creations to anyone looking for an artist and a gem of a person!