AMAZING salon. Beautiful space. Sean is the best!!! I highly reccomend this :)

I love Trephin! If find yourself needing an updated cut or a color to revitilize your look, I HIGHLY recommend trying Trephin out; I promise you won't be disappointed. Although I am a client of Kenneth, you will not be disappointed by any of the talented stylists or colorists. If you're downtown you really need to give Trephin a try, by the end of your appointment, you'll definitely be a client!!!!!!! read more

I have been seeing Nate for over a year and have walked away smiling from every single appointment. Last week, though, Nate really outdid himself. I have been straightening my curly hair ever since I was 14 years old and my mother showed me how to "flat iron" my hair with a clothing iron. After twenty years or fighting my natural hair, Nate gave me a cut that has changed my mind forever about my need for pin straight locks. My nautral waves look great every day and I am saving hours a week by not blowdrying. Thanks a million Nate! read more

I'm only writing this because it seems like all the negative reviews are getting filtered out. Might as well see if I can get mine through the filter. I got a haircut from Nate back in the summer. I'm a guy and I tend to wear my hair slightly long-ish. I described what I had in mind, but I was open to suggestions, as I was willing to give him and his salon the benefit of the doubt. Really, the place has a very impressive atmosphere! And it's pricey, so I was inclined to give him some free reign. Nate's suggestions were vague ("Shorter would look cooler") and requests for clarification ("How short do you mean?") seemed to make him impatient. Well ok, I am in your hands. What I got was military-short, almost shockingly short. White-walls-short. I admit it didn't look terrible, and it definitely grew out well, but I was disappointed that Nate decided to do something drastic without making sure I was on the same page. It was a big change, and I definitely hadn't asked for a big change! Really, it was my fault for not going in with a clearer sense of what I wanted. I gambled and was let down. The trauma was fairly mild. read more

I have NO Idea what all the other yelpers saw. This was the WORST hair salon I have ever been to the highlight was NOT in my hair it was the sweet front desk person and that was that. Save your money look for that special salon elsewhere. PS The only good that came from my day was the 15% discount for finding it on Yelp. So Thank You Yelp. read more

I'm visiting from Maine for my honeymoon and have decided to cut my hair off. My ponytail alone was 19 inches at the start. Jen was amazing I asked her for a pixie cut which was a drastic change. I was really nervous shedding that much hair but the whole time she kept me calm. We were just chatting away. Overall it was a very comfortable and safe atmosphere. I recommend Trephin to anybody, especially someone looking for a drastic change in their look. read more

I sought for a stylist for a couple years until I located Kenneth Fielding, and I am given to him because he understands cutting edge styles, but also has the ancient training to be well rounded and an expert with colour. The salon is a peaceful, stylish and friendly area. You can believe that everybody gets along, all the staff are courteous and participating, they're all dedicated to making it a relaxing experience. read more

I searched for a stylist for a couple years until I found Kenneth Fielding, and I'm devoted to him because he knows cutting edge trends, but also has the classical training to be well rounded and an expert with color. The salon is a peaceful, hip and friendly place. You can feel that everyone gets along, all the staff are courteous and engaging, they are all committed to making it a relaxing experience. They have chosen some top notch and interesting products but there's no hard sell, which I appreciate. You walk out looking great, and I say this is the best salon in Boston. read more

I had my hair cut by Nate and color by Moe. I wasn't wild about the initial color but Moe was more than happy to make it darker and was very accommodating about this; she even included a blowdry. My haircut by Nate was good, not great. He recommended that I grow out some layers and he would style it more the next visit. I also asked for a slight bang and that didn't really happen. Overall, a really nice salon with fun staff, but for the price, I will probably try someplace else. read more

New to the area, I was faced with the daunting task of finding a new stylist. As my hair became more and more desperate, I decided to go to Trephin due to all of the rave Yelp reviews and its close proximity to my work. I set up an appointment with Nate (hailed as the best stylist in Boston) and can now confirm that he well deserves the title. Nate is wonderfully friendly and gave me a fantastic, modern cut that was better than what I asked for. The decor at Trephin is minimalist yet fun and stylish. The entire staff are very laidback but friendly and professional to a fault. My appointment too left me feeling relaxed and fabulous with a wonderful new hairstyle. I've never been to another salon like Trephin, and I never want to - I'm not going anywhere else. read more

Used to go to these guys when I lived in the area. Well, I actually lived in NH and trucked all the way up (2 1/2 hrs) to get my hair done by the mazing talent that exists at this salon. Since moving away in late 2010, I have yet to find a better sytlist or colorist :( KENNETH was my colorist and did an AMAZING job at making my hair perfectly, yet naturally blond.....Sassy not brassy. Glad to see that the salon is doing so well read more

I no longer live in Boston, but saw Brian for 4 years before I moved to the West Coast. Brian does incredible hair - I never let anyone else touch it and am still struggling to find someone of the same caliber out here. All of my friends started going to him as well and had great experiences. Moe also does a fantastic job with color. They are both wonderful people and great at what they do - I am super excited that they started their own place and would highly recommend checking this place out if you're in Boston. read more

I, like many at Trephin, am a transplant from Shag. Nothing against Shag, but when I heard some of the crew from Shag were going to set up shop in my hood I became very interested. A friend of mine had spoken very highly of Nate. I was having drinks w/ a former employee of Shag and she ranted and raved about him. I thought why not give it a try. I'll admit I'm not big on change when it comes to people cutting my hair. In fact, I've waited till I flew back to San Francisco, on a number of occasions, to get my haircut, till I finally found someone on the East Coast. Nate is the man! I've been told my hair has never looked as good as it does now that Mr. Wescott VII is doing his thing. I've seen other people that get their hair done by him, male and female alike, and think "wow, he really is a rockstar!" I've referred a few people to him and everyone seems to wonder where he's been all their lives. Also, an added bonus, you get discounts for referrals and first time visits. Go check it out and trust Nate to do what he does best. read more

I recently went to Trephin for the first time after following my long time Stylist, Sean K. who formally worked at Shag in Boston and Pyara Spa and Salon in Cambridge. As a visual artist, I always appreciate a well- considered environment, and Trephin is absolutely gorgeous! Every detail is carefully considered; the neutral colored walls, unique mirrors, a skylight to gaze out during your shampoo, even the presentation of the complimentary tea! Sean gave me a fantastic cut (as always) while the receptionist and other stylists offered kind smiles and wonderful service. This salon pulses with with positivity. It is clear that this is a well run business filled with people who love what they do. I am thoroughly recruited! read more

I have been searching for a new salon since my last stylist moved out of state. Finally I have found a place that that can cut and color! I have kids and I don't have time to go to two salons. I kept having a great cut or great color but I need both! At Trephin I found it! I have received compliments on my cut and two colleagues have already tried Trephin and also love it. I also like the atmosphere abd the beverage choices. A glass of wine after work is key. :-) I have very straight blonde hair so it can look flat author a great cut. Dayna is great at adding the right amount of texture and layers. Great salon! read more

Pricey, but if you're fussy about your hair and haircut, Trephin just might be the place to go.

Save yourself some money and go elsewhere. Unless you are absolutely certain you can make it on time, this is not the salon for you At the stroke of 15 mins. past your scheduled appointment, their 'POLICY' is enforced and you will be charged for a cut and walk out without one! I scheduled a haircut with Nate weeks ago, so could not possibly anticipate a snowy day... especially since it wasn't even forecast. We drove up from the Cape and left with more than ample time, but as anyone who is not familiar with Boston can attest to, driving is a nightmare. We did our best, but ended up lost for over an hour and I ultimately arrived 3 mins. past their 'POLICY' time-frame to find that my credit card had been charged and I was not entitled to any service. BTW, it takes 3 mins. to enter the pass code at the unmanned entryway, take the elevator to the 2nd floor and find the right door, so plan accordingly, or you can kiss the fee goodbye b/c Trephin has 'POLICIES'. If someone happens to drop in front of you on the sidewalk, don't stop to help, just step over the individual b/c Trephin has 'POLICIES'. Runaway baby stroller... just ignore it and hope someone else can catch it... b/c Trephin has 'POLICIES'. Tripped on a curb... don't stop to massage it, limp your way to the salon b/c Trephin has 'POLICIES'. What I found most appalling was the complete and total lack of customer service or even an apologetic tone on the part of the receptionist, or, for that matter, any other staff member. There was no offer of an alternate stylist, rescheduling or at the very least a wash and blow dry, so I paid $75 for no service! I should point out that only one person was cutting hair & at least 10 staff members were milling about... clearly it was not the busiest day. I have been to the best of the best salons in NYC (Garren, Sahag, Bumble & Bumble, etc.) and have never encountered such an inflexible salon. Sometimes stuff happens that is totally out of your control. It has nothing to do with a lack of respect for an individual or rules... it just happens and PUNISHMENT by 'POLICY' should not be the rule. Personally, I would rather wait for a really good stylist, rather than have a stylist always be on time... walking out satisfied is what you will remember, not the wait. When a business puts strict enforcement of the rules over customer service, it will ultimately lead to a loss of customers. My new 'POLICY' -- avoid Trephin Salon! I can only hope that my $75 loss helps other unwitting victims... GO ELSEWHERE!!!!! P.S. Ended up at JosephJames Salon in the W Hotel and received an AWESOME cut by Schardinee for $20 less! Really great staff, no credit card hold 'POLICY' and super service!! read more

I went for my first color experience and Nina was amazing. We did the balayage treatment. First they email you to get an idea of what you want, with pictures of you and your ideal hair. I sent Nina two pictures, one with more balayage than the other. She recommended we started small, and she was totally right. It looks absolutely awesome, she is like a hair artist. She tells you what's happening as it is happening, and was very careful in her process. I was really pleased with how it turned out and will definitely be going back! read more

just had nate do my hair - he does a lovely job. i'm not raving just quite yet because the ends of my loong hair all just got cut off (serious damage due to an unfortunate ombre incident).... and i was hoping that my hair would be smooth and pretty again. it mostly is, but some of the ends are still a bit rough. going back in two weeks for a color correction, so update to come! read more

Got a really nice cut by Trish, an apprentice at the salon. She was super cool, listened to what I wanted (went from long hair to a shoulder length), and made the whole experience wonderful. Awesome shampoo, did a good job on the cut, and nice chat. PLUS good music during the haircut (thank you!). read more

Honestly since my son, I haven't made time for myself so I decided to follow a friends advice and try a new salon. I HATE trying new salons( not sure I can emphasize this enough....new relationship building....trusting someone new...ICK)!! However, the hair was getting to a point where I had no choice. I had to spend the time and the money getting it done right, I just hoped that my gamble of "new salon" would pay off. Boy did it EVER! From the time I walked in, the shop was calm...people were nice...none of the usual pretensions....just working artists hard at work in a cool space that seemed altogether unusually relaxed for a hair salon. My colorist Nina greeted me with a lovely smile and seemed truly interested in my color. I felt that after chatting, she got where I wanted to go and how I wanted to look and feel and I appreciated her input and looked forward to seeing her experience pay off on my locks. 2.5 hours later, she was finished with the layers of color and glazes. I couldn't see the true color yet but it was wet and I knew I would love it once it dried. Circumstances happened that the stylist that was going to cut my hair couldn't and they accommodated the hiccup without a moments hesitation by placing me in the capable hands of Brian Rand. I had been in the small space for almost 3 hours and watched him cut a myriad of peoples hair in that span of time. I knew from watching him work his magic that he was a professional of the highest caliber and once I sat in his chair, his calm and friendly demeanor was comforting/professional and zen-like. He cut wet, dry, standing up and sitting down. Once complete I saw Nina's hard work come to fruition coupled with Brian's flair. My hair hasn't looked or felt this good in years. I look forward to seeing them again and I feel good about recommitting to keeping up with my hair as long as it's in their capable hands. read more

I went back last night for my second appointment at Trephin - this time for both cut and color. It was the most enjoyable salon experience of my life. From the luxurious wash/scalp massage, to the fabulous cutting skills of Nate, to the meticulous and ultimately brilliant coloring capabilities of Kenneth - I'm in love. There was even a glass of wine involved. Needless to say, I'm thrilled with my hair and truly believe the experience was worth every penny (and oh how many pennies it was!). I would recommend this place to anyone and everyone looking for that special salon experience - affordable, this place is not, but you will walk out feeling lovely and amazing. I will keep coming back. read more

I am so thrilled about Kenneth's color that I have logged into a friend's account to shout it to the rooftops. I was absolutely blown away by the professionalism and talent of this colorist. My experience at Trephin was hands down the best experience I have had at a hair salon in the last ten years. The space was clean and beautiful, products deliciously rich and fragrant, and above all I left with perfect, buttery blonde hair. Kenneth zeroed in on precisely what I wanted and went above and beyond to email me my color formula and recommendations for a local salon (I live in Baltimore) the next day. I will now make it a point to travel to Boston simpy to experience this fantastic salon. Thanks Kenneth! read more

Terrible terrible, I've gone to 3 hair stylists since this hair cut trying to fix the haircut I received from here. Based on other reviews I thought that the hairstylist I went to would be really good. However, I don't think he knows how to cut thin/regular fine straight hair. read more

Update** This is a review for the keratin express blowout and color I recently got at Trephin. Nate did my keratin treatment, and six weeks later it still looks great. It has completely changed my relationship with my hair; I no longer obsess about my bad hair days because I no longer have them! Nate's the only stylist who's ever suggested I consider a keratin treatment, and I'm forever grateful. The second part of this review is for Nina. I have dark brown hair that's now fairly liberally sprinkled with strands of gray. I love my hair's natural color, and never veer too far from a warm shade of dark brown. I've seen another colorist for years and had been very happy with her until the last two times I went in, when the front section of my hair ended up a color that resembled a dull, shoe polish shade of black. When I mentioned this to my former colorist, she seemed surprised. The second time it happened, I knew I wouldn't be going back. Enter Nina. Before I arrived, she'd taken the time to talk with Nate to learn a little about my hair. I was really impressed by that. Then she talked to me about what I wanted; I told her a warm dark brown, and also took the opportunity to explain that the front part of my hair seemed to be absorbing more color than the rest of my hair. She explained why, came up with a plan to make sure it didn't happen this time, and told me she wanted me to walk out of the salon with the color I wanted, not have to wait a few weeks for it to lighten up before I liked it. At this point, I was absolutely confident I was in the right hands. And, after color, a few balayage highlights around my face, and a toner (not to mention an awesome shampoo and scalp massage by Jen!) I walked out of there with gorgeous, shiny hair that was the exact color I wanted. As an added bonus, Nina is really interesting and great to talk with. So happy to have finally found a soul-mate salon! It only took me...well never mind how many years. read more

I am so disappointed in my visit to Trephin (Moe) today, which is my second time there. I had such high expectations because my initial visit had been so awesome. Following my first visit, I'd never had so many compliments on my hair. Today, I arrived with some really over-highlighted hair, and I admit that right up front. I'd been trying to get someone/ANYONE to make me a nice calm blond, at the same time covering my gray roots. I've tried several different salons/stylist over the past year in San Francisco where I live, abut was only getting brassier by the visit. So I was in the Boston area for work and decided that I would visit Moe while I was in town, expecting the same awesome results I received from her a couple of years back. I explained I was looking for root coverage and a toned-down version of blond. Well, fast forward, I left with really dark, reddish hair, although we discussed the fact that I definitely did not want to lose my blond look as I'm a bit "older" and reminded her that I really need that blonder look, especially around my face.She assured me I would still be blonde. Once my hair was blown dry (I won't say styled because the stylist had no styling abilities), I could only say that I would have to give it some time to get used to, because I saw ZERO blonde at all in my hair. My girlfried, who picked up me from the appointment (thank god she's a true-blue New England local who speaks her mind) confirmed my suspicion that I was no longer blonde. I asked her to describe the color she thought I had. She said "Uh, Muddy water?". YUK. She aslo said to me..."You paid for that?? You are definitely not blonde". Best honest answer is from someone you know and trust. So needless to say, I booked an appointment for this upcoming weekend in San Francisco when I get back for some blonde highlights at least around my face. I can probably live with this as long as I get some lightening around the face. Such a hugh disappointment, and now I have to spend good money after bad to try and fix this. I won't be traveling all the way from SF again to visit this salon. read more

I had a wonderful cut with Jen! She asked great questions about my routine and helped me get from what I had in mind to a look that made sense for my daily routine-while staying true to the general look I wanted to achieve. The atmosphere is lovely and all of the staff is full of smiles and are very welcoming. I can't wait to come back! read more

I've been looking for a new hair dresser for quite sometime. My prayers were answered! Nate has heavenly angelic hands. Prior to visiting this wonderful salon where you get the "queen treatment" my hair was thin, no body just blah. Thanks to Nate it's the complete opposite now! Nate Rocks, the staff rocks! Yes its a bit pricey, but remember you are WORTH IT! read more

I started seeing Brian Rand years ago when he worked at Shag and was thrilled to see him open his own place. He is a true artist with hair (I do a broad range of cuts from pixie to long). He's also an amazing human being. His salon is upscale yet not pretentious, his staff is kind, friendly and laid back. I now see Jen-I had kids so less disposable income and needed a cheaper stylist. I tried a few other places and never found someone who understood what I wanted. I wanted to continue to support Brian and knew he would only have quality people. I was not disappointed. Go to Trephin- you will not be disappointed. read more

I work in the financial district and wanted to go somewhere I could walk to after work before getting on the commuter rail home to the S Shore for a haircut and blow-dry. I walked over to Trephin at lunch and met Joe. Though he is a 20 something and I am a 50 something, I felt immediately comfortable with him. He is bright and articulate. He knew just how to cut my hair so that I was on trend but not a cut so trendy that it belonged on someone half my age. I am very conscientious of that. He exceeded my expectations. Great service, great price, and Joe is an asset. LinWag 4/28/16. read more

I haven't dyed my hair in a year and I was really excited to get some blonde balayage highlights. Daleen spent maybe an hour and fifteen minutes working on what normally takes a stylist 3-4 hours. I left the salon with blunt and brassy hair that looked like I dyed it from a $10 hair kit at Walgreens. read more

Trephin is a gem! I got my hair cut at Trephin a few weeks ago by Trish, one of the salon's apprentices. Even though she was/is an apprentice and not a full-fledged member of the salon, she gave me the best haircut I've ever received. 80% of the time I get my hair cut, I get long layers, but I've noticed that doing long layers right is hard, especially on my Asian (straight, thick, heavy) hair. Trish got it right! My hair looked great right after the cut - no need for the 2 week "adjustment period". If Trish was this good, I'm sure the full-fledged stylists at the salon are as well. Trish mentioned that she's always looking for hair models, so if you're interested, give Trephin a call and ask for her! read more

The Trephin team is amazing. I had being going to Trephin for a few years but recently switched after moving to try and shorten the commute to get my hair done. It was a mistake. My new salon, albeit a 5 minutes commute from my apartment, completely destroyed my hair just a week before my wedding. Lucky for me (a tremendous understatement), Trephin fit me in just in time to try and repair the damage. Stephanie was my colorist. She was quick to confirm what I thought to be true- my hair was pretty badly damaged from the previous salon. She was also quick to find a solution. Knowing it was my wedding day in a few days, she was the appropriate amount of cautious (not wanting to further the existing damage) while also doing just enough to make sure my hair would look good on my wedding day. Well, i just got a few of the pictures back and I'm over the moon. I love them. Stephanie and the team that worked to get me in to the salon at a moments notice literally saved my wedding photos. Long story short- go here. Oh, and if you're getting married, don't dye your hair 3 days before. Unless of course, you are trusting Trephin to do it. Thank you Trephin + thank you Stephanie!! You deserve a million stars. read more

I have had my haircut here twice now and it hasn't been that great. Because the reviews were so good I thought maybe I should give them another try,maybe I just didn't have a great stylist. It wasn't that great the second time either this salon is over rated and over priced. I paid half the price for a haircut at a salon in Brookline and it was way better than what they did here. read more

I am writing this review a long time after I actually went to Trephin.The ambience is great ,Brian was my stylist and he listened to my concerns and seemed to understand my issue.He gave me a good haircut taking away a lot of the volume and making my hair manageable.I have since then grown the hair and the cut seemed to hold.My issue was that I love professional blow dries you get at salons and since he was running late he did not blow dry my hair.He instead gave me suggestions for home stlying.So was a little disappointed by it.When I came home and washed my hair and styled it to my best abilities,it did look gook.Brian is definitely a master stylist read more

Don't make an appointment unless you're 100% sure you can keep it! This review is for the cancellation policy. I called at 11:30 in the morning to cancel two appointments the next day - one at 11am and the other at 12pm - because of a conflict on my end. The woman who answered the phone insisted she would charge the full price for both appointments to my credit card because I called 23 hours and 30 minutes before my appointment, instead of 24 hours. First of all, it was not too late for the 12pm appointment. Second of all, you're going to give me a hard time over 30 minutes?! I ended up keeping the 11am appointment because I didn't want to waste my money for nothing, and was able to cancel the 12pm. This place is expensive - and charging the entire appointment fee for a cancellation is outrageous. That said, I really like the way Dora colors my hair - but I'm not sure I'll make another appointment because of this policy. read more

I have now lost count of how many times Sean has cut my hair. A lot. It's been over 2 years since I started wearing my hair in a pixie cut--and Sean has made it SUCH a great experience. I just got another cut two days ago, and have now been told three or four times in the past day and a half how great my hair looks. Total strangers tell me in coffee shops. I'm not kidding. I'm hoping Sean outlives me. He's that good. read more

New to Boston, trying to find a new salon. Unfortunately, this one is not for me. I wouldn't say I had a "bad" experience here, staff was friendly, but in terms of hair, they didn't quite meet my expectations. My hair turned out 'fine," there really wasn't much to complain about...the highlights covered my roots, but you know that feeling you get when you have new hair and are excited to leave the salon and show it off? Yeah, I didn't get that feeling, nor did anyone who knows me notice I had anything done to my hair. I showed pictures of what my hair normally looks like to my new stylist and after having gone to the same person for YEARS at another salon, I guess I was just disappointed that what I had described wasn't exactly what I got. I think when I say, "Go blonde, very blonde, as in almost white, platinum blonde," some stylists are scared to go too blonde and I understand the whole playing it safe mentality. But, my natural dirty blonde hair color eventually tones down the "white blonde" and a nice blonde evens out. Because the blonde wasn't blonde enough to begin with, the hair started turning brassy after a few weeks, even with the violet shampoo I use. I don't like confrontation but even if I had said something, I don't like to over process my hair and correcting it would have just meant more damage, so I just let it grow out until the next time I need highlights. If I had paid under $100 for a PARTIAL highlight, I think I could have justified going back to the salon and trying again (to try and get exactly what I want). However, $185 for a PARTIAL highlight, plus tip, plus $35 parking (I have learned that validated parking in Boston only saves me $2, whereas in the past validated parking has meant FREE or significant discount parking. I would suggest taking the T to this salon), has left me feeling defeated and I continue my search for a new salon and stylist. Overall, VERY pricey for the end result. If you decide to come here, I would recommend asking for a stylist that has been doing hair for a long time. read more

I first walked in and was immediately offered something to drink from the nice lady at the desk, I waited maybe 5 minutes and was attended to so nicely. I've never had my Balayaged before and Nina was super cool and friendly and she made sure I understood what my hair would look like and feel according to my hair and my liking. I was so nervous going in but she helped me get exactly what I was looking for. She was super patient and did an amazing job. The other woman I believe her name was Marlena, took great care of shampooing, conditioning and treating my hair after. She did a great blow drying job with loose girls to finish it off. When I finally was finished and left the salon I was more than happy. I'm in love with my hair! I couldn't be more happy and obsessed! Trephin is definitely a salon I can see myself being there for a long time. The staff are so friendly and very trustworthy! Thank you so much Trephin! read more

A stylist at Trephin did a good job with my bangs so I made an appointment to get a haircut two weeks or so in advance. The day of the appointment I postponed important errands to keep my appointment and used a Zipcar for an additional two hours. I got there right on time after calling to say I might be a few minutes late--I had a very busy week and I was looking forward to this appointment. The stylist was doing another woman's hair. After about 15 minutes the receptionist came over, blandly apologized, and said it would only be a few more minutes. I waited another 15 minutes and the stylist showed no signs of being close to finished. I had to leave to get the Zipcar back and when I told the receptionist she blandly apologized again and offered me no deal to come back, just other appointment times I couldn't do. I work during the day and train for martial as competitions at night so my free time is very limited and valuable to me. All in all, I wasted a lot of time rushing to get there and waiting, money on the Zipcar, and the $14 parking fee. I had other things I postponed for this appointment too that I could've done. Never again. read more