Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Honest craftsmen rise and fall on their reputation. I brought two replica watches to Mahmoud on two…read moreseparate occasions for service after receiving what seemed like questionable estimates to repair. Both watches were repaired for fair prices and expertly. Previous estimates quoted total overhaul and replacement of parts. In fact both watches were no more than six months old. The second watch I waited three weeks for an inflated estimate. Franklin Clock shop and Mahmoud repaired the watch in one day!! I am grateful to Mahmoud and wanted to praise him for his honesty and fairness. I will always bring my work to him in the future and my word of mouth will bring additional customers I hope.

Great business; helpful staff, wonderful showroom…read more I was trying to buy an engagement ring a few days before leaving for Europe. Tony and Louisa are such great people; they showed us several options, and made us reasonable offers. Come here and pick out something special!

Tony and Luisa were great in getting the right wedding bands for us. I got my fiancees' engagement…read morering there, and she couldn't have been more ecstatic about it. When it came time to get bands we went back to New Rochelle, and were not disappointed. My wife's wedding band needed to fit under her engagement ring, and I had a unique band design. Luisa worked with us to get the perfect rings at great prices. We both got compliments on them. Recommend them whole heartedly. (Photo is of our rings by our photographer).

Brought my necklace to Crosby Jewelers for repair. My previous jeweler botched my necklace with an…read moreattempt to combine two necklaces in one. I hated the way it looked and Crosby jewelers did an EXCELLENT job. The owner was honest, pleasant, and gave me an awesome price for the work that was done. Highly recommend. All work done on premises so quick turnaround! You can't go wrong. Do not go to MG Miller jewelers on Crosby... go to Crosby Jewelers (literally walking distance from one another!)

They're charging $200 a gram, not at all worth it when gold value fluctuates. My fiancé went in…read morehere to get me a chain to go with a Virgin Mary pendant he'd gotten me in the city, guy charged him 1400 for a BABY rope chain. 17 inches, around 6 grams. He was just excited to surprise me and took the price, but I wouldn't have let him had I been there. I'd return it if I could because he paid cash but, not possible. Wouldn't recommend this place.

I am out-of-State, (NH) and UPS's my Seiko Model QXM116BRH Melodies in Motion Wall Clock to Paul G…read more on August 15th, received by him on 8/20/2025. It has now been over two months, and he will not answer my emails, texts, and phone calls to give me an update and price for repairs, etc. I now have no confidence in this person and feel as though I have been Scammed. I feel as though he might have sold my clock and will not answer my inquires. My disadvantage is living out of State but I did have a credible recommendation from a Seiko Company to contact this person for repairs. I would never recommend this Company to anyone for clocks or clock repairs. Patricia Hanley 65 Fordway Ext, Unit 1-204 Derry, NH 03038

I just had to mention my wonderful experience with the Village Timekeeper shop. I dropped off 2…read moreclocks for repairs. I have to Thank Paul for helping restore my heirloom Seth Thomas mantel clock. It is my family treasure, and I thought I would never hear the chimes again. The clock runs perfectly and plays it wonderful chimes once again. Additionally, Paul improved the quality of my electronic clock with some enhancements, and it sounds better than I could ever remember. Thank you, Paul, for your help with restoration of my clocks.

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I am deeply disappointed in the craftsmanship and the customer service at QuickJewelryRepairs.com…read more In March 2023, I paid $60 to have my platinum wedding band resized down. Within a year, the structural integrity of the work failed: the seam where the ring was cut is now visibly open and physically sharp to the touch. This is a clear case of improper fusing or the use of inferior solder--platinum should be seamlessly welded, not left with a failing joint. When I reached out to resolve this, they admitted the repair would cost over $500 and offered a measly 15% discount. It is predatory to charge $60 to remove a piece of my platinum, then demand over $500 to fix a seam that shouldn't have failed in the first place. I expected this company to stand behind their benchwork, but instead, they are trying to profit off their own technical error. I no longer trust them with my jewelry and suggest others look elsewhere for quality platinum work.

Forget it. Worst experience. Came to my house and just took the mechanism apart on my grandfather…read moreclock and brought it back to the shop to evaluate. Waited weeks to get a call back to say needs $3000 to replace new mechanism... got someone else to do a repair on the spot for only fraction of the cost.

I have a wall clock that was my father's from when he retired from AT&T. It stopped working about…read morea year ago and I was looking for a repair shop. NY Clock repair was the 3rd shop I bought it too. It took a while for them to give me an estimate and the time table for the repair was 6 weeks. The other shops took longer and could not give me a time frame or an estimate. They did exactly what they said they would. With a 50 year old clock it's difficult to get the parts but they communicated well. I was pleased with the quality of the work and happy with the cost. I would highly recommend them.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I usally really only review restaurants..but I just had such a possitive experience, I had to…read morecomment. I brought some old coins and trinkets in to have them examined and appraised. I was treated very nicely..the gentleman ( who I take for the Owner ) was knowledgeable and professional...Moreover, even though the items I brought in were not very valuable at all, ( knowing they were once important to my late Father ), he treated the items with respect and dignity..that was very meaningful to me. I remember buying my wedding band here years ago and also remember them being great back then. In a small Mall that seems to be full of Jewelry stores and kiosks, I'd Highly recommend that you stop at Anthony's Jewelers before the others. Trust me!!

Had an awesome experience with Mark over at Anthony's Jewelers at the JV mall. Was able to get my…read morewatch band swapped out with a battery change and two rings cleaned no long waits! Highly recommend stopping by for all of your Jewelery needs.