My husband spent 2 months at this facility after his back fusion surgery. They did a very good job…read moreof addressing other health issues that came up during his stay there. Nursing staff is very capable and caring. They also have a wonderful Physical and Occupational Therapy that worked with my husband and got him walking and other activities. Facility is old but they keep it clean. They are short handed like all health facilities so I did have trouble getting hold of a person after hours. In such cases, I made a trip to go talk to individual when needed.

First of all there are some really nice people at this facility, secondly my husband said that the…read moreway the nurse, etc. treated him in front of me when I came to get him out of this place and when I was present was different than her treatment of him when I was NOT present. If there as any way I could give a minus grade I would. Residents are treated like cash cows and Signature is an prime example of how healthcare for disabled and elders are treated by the private sector. I was never so happy as to return to the VA hospital where my husband has been treated for years. My husband is a Marine veteran and as a result of service related toxic exposures his condition is terminal. 1) My husband lost weight during his stay because the food is awful. I have seen food presented to patients that the racoons and possum in the back yard wouldn't touch. He had no weight to lose before he was transferred from Duke. His chart noted that he weighed 137 which is INCORRECT, he hasn't weighed 137 since 2024 when he was first diagnosed with throat cancer. 2) When my husband arrived and we had the first "care team" meeting we told EVERYONE that his stay for for 20 days, Medicaid was NOT an option and that we did not have the financial ability do pay $214 copays per day (WHO DOES) and that they had to have a plan in place prior to the end of the 20 day time period. They had PLENTY of time to get him into a VA approved facility for hospice. 3) His 20 day time period ended on Monday, August 31. I started on August 21st prodding them to action. NOTHING WAS done until Friday, August 28 late in the day. It was the VA social worked in oncology/radiation who provided all of the VA approved facilities for transfer, and it was the VA social worker who was able to locate a bed for him, NOT the social work department at Signature. Yes, social work at Signature emailed and faxed information to the facilities that the VA provided. When I asked WHERE the facilities were located they didn't even go so far as to say how close they were to our home. Because I am not familiar with NC, because I am not from NC, I have not idea where the counties, towns were in relation to our home without doing the research myself. It's not up to the patient's family to do this work, the social workers at the facilities have the responsibility to the caregivers and patients' families. Again, Signature is a BUSINESS and not in the business of going the extra mile. 4) On the first day of his stay, the social worker came into the room and took history. Not ONCE did she look up from her laptop, NOT ONCE did she make eye contact with my husband ir with me, NOT ONCE did she even acknowledge his service as a Marine. In fact, when he said he was a Marine, she looked up with a BLANK STARE. I don't know how she was hired or what credentials she had other than a simple BA in social work which she is quick to put on her business card, but she needs to bone up on her people skills which are non existent or find another line of work more in keeping with her flat personality. 5) Approaching the end of his stay, I went into the facility, talked to social work, the director, the business manager about my husband leaving on the 20th day to avoid further charges. I was assured that "Signature is a BUSINESS". The business office manager never once offered a payment plan for the charges and again pointed out that : "We are a business". Yes, Signature is a business, and obviously the residents come second while Signature drinks at the public trough of Medicare and Medicaid. They are passive aggressive in their approach while being quick to say "we are praying for you". I would like to see the breakdown of costs, the pay levels of the executive officers, directors, the amount of money Signature bills to Medicare and Medicaid and how everything is broken down. I wouldn't be surprised that the executives are getting triple digit salaries while many are barely paid a living wage. After all, Signature is a business and into the profit. 6) I am not a Christian, I am not an atheist, but I find the Christian references throughout this facility to be off-putting. Although Signature says their direction is spiritual, all of the references are Christian in nature. Since it's a private facility, they can apparently present whatever they like in their offices and common areas. The director's office is filled with Christian material, a huge bible on the desk, etc. Religion is a very personal and private matter, I don't want it shoved at me on every wall, desk, etc. when I am in a public place. I want to see beautiful landscape photos on the walls as you see at the VA hospital. Not everyone who comes through the doors of Signature is a Christian. Staff members assured me that they would "pray for me", I know they think that their intentions are good. That being said this can be viewed as a degrading and morally superior attitude. 7) My husband went d

Life-savers! I did not know where to go or what to do with the random number of malfunctions of my…read morebody. Two of my specialists mentioned the word rheumatoid condition. So I took that and ran with it and found Shanahan rheumatology. I liked this one because a a practitioner not a franchise, put their name on it. To me, that's an ownership and accountability. They are willing to stake their name on it, which means they are confident in their assessment, treatment, and outcomes Location is easy to get to, ample parking, and the waiting room is quiet, calm with a professional, kind, and knowledgeable staff. She's very humble, but I I have saved the best for last because I know she's very humble, but I would be remiss not to mention Dr. Sairya. I have never been to a doctor so caring, so thorough, and kind. We talked over my various symptoms and she ordered a panel of tests which which identified the culprit. She then had the whole picture and began our regimen of recovering out of an acute phase of a yes damn my aim well-being patient log She tested again to determine the accuracy of that number, and it did show up again the same way so then she was able to make a plan to treat me. This kind of diagnosis is chronic, so there's no curing it. The fact that there is a physician of her caliber gives me great confidence that my condition will be managed so that I will have a better quality of life. I am completely grateful to this medical practice that demonstrates what healthcare should look like.

I was a patient at Shanahan Rheumatology for approximately seven years. During that time, I became…read moreincreasingly concerned about the practice's communication, care coordination, and responsiveness to patient concerns. I received conflicting information from different providers and staff members regarding my treatment plan. Over the period two physician assistants offered contradictory recommendations, a staff nurse provided guidance that conflicted with the PA's instructions. When I sought clarification, my questions were not adequately addressed, and I was unable to obtain clear, consistent guidance regarding my care. I also attempted to raise concerns through the patient portal, but those efforts proved frustrating and unproductive. In some instances, the information provided appeared inconsistent with FDA recommendations. I was never given the opportunity to discuss these concerns directly with Dr. Shanahan. In fact, after my initial visit, I never saw him again. Rather than addressing my concerns, I ultimately received a letter from Dr. Shanahan terminating the physician-patient relationship. Based on my experience, the quality of communication, continuity of care, and patient support declined significantly during my years with the practice and fell well below the standard of care I had come to expect.

I had a Heart Attack three months ago. My Doc recommended this program. I enjoy going plus I can…read moretell a huge difference in my health. The Staff is welcoming from the front to your exit. They're amazing!

Cardiac rehab great teamwork and staff very organized and knowledgeable about the patient care and…read moretreatment plan

This whole team is amazing. I took my granddaughter fishing…read morefor her first time and she caught 2 nice bluegill and I caught a hook in the hand. From entering to leaving this whole team was very friendly, informative, caring, helpful, thorough, professional, human, and did I say friendly. Best experience for what it was ever...

Really bad service! In the 15 min appt I left with painkiller, and I was told to go back there if…read morepain didn't go away. They charge you a fortune and on my bill invoice says a 45 min appt. Make me laugh and of course painkiller didn't work

Nice place. Super busy. They also have valet parking for only 2.00 more than the garage parking for…read moreall day. They have wheelchairs to help with patients

I have a few clinics I have to attend throughout the year. All of the staff js super friendly and…read morehelpful. The parking can be difficult because there are so many people using disabled spots that don't have placards or plates. And there's a long walk from the lot to the clinic area. Add about 10-15 minutes extra to park and walk to and from the clinic. Everything is color coded so it's easy to remember where you're going and coming from.

The best primary care I've ever experienced in 50 years and let me say I know the medical care…read moreworld! The office support staff are incredibly friendly, helpful, and extremely professional. The medical staff not only take your healthcare seriously and treat you as a whole person (all genders), but they take the time to listen to your needs and concerns. Duke Health has the best Primary Care at Meadowmont!

Told me they accept my insurance but was billed differently. Not going back. They called it an out…read moreof office visit or something even though literally in office