Story and pictures as well as documentation from 2 other jewelry owners opinions to follow ... I have shopped at this location for years, for myself and for many gifts. Always very happy ! I'm still in disbelief. read more

Every custom piece I have ordered from here is absolutely stunning and wonderful quality. Extremely friendly staff, very knowledgeable. I highly recommend this jeweler over any other in the area. read more

I get my watch batteries replaced by them. They're professional, friendly & fast. Even the dog is friendly-lol. Prices are very affordable. read more

Wonderful service. Beautiful jewelry. Have bought many beautiful pieces: highly recommend

Having recently inherited bags of jewelry, Ken carefully looked at each item then polished and fixed what he could, and alerted me as to what were expensive pieces of fine jewelry. They are aways welcoming and no matter what the occasion or regardless of the age of the person I'm buying for, i can always find something unique and beautiful. Its quite an eclectic store snd thats what i love about it. read more

I just pulled out a pocket watch with a gold chain from deep within a box. I put it there a couple of years ago as I was so completely disappointed in the work the jeweler did. The chain was my Grandmothers and I wanted to use it for the pocket watch. I needed a fob to attach it to the watch and asked to put a suitable, removable, link on the other end so I could attach it to my clothes. I made a point of telling the owner that he was not to permanently alter the chain in any way as it was from my Grandmother and I needed to keep it as is. When I got the chain back this idiot had pounded out one of the links on the chain into a thin uneven circle. I was beyond upset. Now I had a chain that had a link which was much weaker than the others, had a dull look that stood out from the other bright links, was roundish and not at all like the rectangle links and unless you had child hands could not use it as I wanted. This jeweler is beyond uncaring or is he just stupid. read more

I've never had worse customer service than his place. I wanted to get my wife a Christmas present and was going to trade in some diamond earrings. He immediately told me how crap my earrings are and that he would never sell anything so bad. He was rude and completely unprofessional. I will never step foot in that store again. Horrible read more

This place is amazing! I came in looking to get my engagement ring resized. I was leaving town the next day, so I needed it resized fast. Despite the fact that my ring is rose gold, and thus probably harder to resize immediately, they had it done in under an hour! And they did SUCH an amazing job -- I can't even tell it's been resized at all. It looks exactly the same! They also picked my new size very accurately, because now my ring is absolutely perfect. Long story short: fast, wonderful, high quality service! I will definitely be going back there for anything else I need jewelry-wise. read more

Amazing place. I went there to get my watch resized and the woman examined it and brought it back. About 30 seconds was all it took for her to come back with the watch and it was FIXED PERFECTLY THE FIRST TRY! She gave me the extra links just incase and she said I was all set. She didn't charge me a dime. when I offered to pay she said do not worry about it. Great place with great staff would recommend and go again. read more

I was very pleased with my experience with this shop. They successfully repaired some inexpensive but treasured necklaces for me. The man who helped me was kind, supportive, and helpful. The repairs were affordable and of high quality. I'll definitely go back for any jewelry repair or to purchase new items. Great shop! read more

Beautiful store and great service. I love that I can stop in and get my rings cleaned any time. I trust them with all my repair work and my husband just bought me the most beautiful pair of diamond earrings from there for our anniversary. read more

Recently moved to Chester and needed my watch fixed, so I popped into Trezar. Was greeted immediately and warmly with a short tour of the shop, during which I found a great Kendra Scott necklace as a gift for my sister. They had a great selection of fine and fashion jewelry, classic styles as well as trendy looks. Will definitely be back! read more

I am new to working in the Chester area and needed a ring resized. My family enjoys and buys fine jewelry, especially unusual pieces. The diamond ring that I have is unusual but absolutely stunning. It is stamped 14kt gold and has many diamonds. I thought I'd give Trezar the opportunity to be my new jeweler. I walked in at lunch time to see if I could have this ring re-sized and was not even met with a smile. Because it is rose gold rather than yellow or white, the woman at the counter decided all by herself that it was silver without even looking at the stamp and said 'he cant do this, it's silver with and plated; and if he resizes it it will crack the plate and it will tarnish'. I understand the difference between rose and yellow gold, if its real rose gold, it is just gold with more of a copper alloy. As long as it's 14kt, its gold (24kt would most likely be a plate). She was so rude and looked at me as though I didn't belong in the store. I left feeling insulted and ANYONE that wants to sell jewelry should know that "feeling" is what jewelry MEANS! I left the store and went over to Corbo Jewelers in the mall area across the road. They have a fine reputation and I actually used them many, many years ago. I'm pleased to say that they welcomed me with a smile, asked me what they could help me with and were so pleasant. Because the ring had been used, as I told him, he said "oh, let me take a look at it to make sure that the prongs are in good shape", he did and we made the order to be resized. I told him and the other associate who came back into the store after a break how pleasant they made my visit and how Trazar was just plain RUDE. I will tell everyone, to be sure, never to use Trezar. Buying jewelry is a luxury, a choice to buy or keep something that is of sentimental value or just beautiful. I guess if you haven't yet purchased anything from them, they don't care. Unfortunately for them, they have not gained a new client. read more

One of the greatest stores I have worked with. I had some work done at another store on my fiancee s engagement ring, probably the most important piece of jewelry we will ever own, and the work was not well done so I was pretty upset. I walked in to Trezar just for an opinion and some advice, and they immediately worked with me to solve the issue. They fixed the work, polished it up, and returned it to me in perfect condition during my visit. They are true professionals and I will definitely be going to them for any further jewelry needs. read more