George is the real deal. Honest, very fair on what he pays to buy gold and diamonds. His inventory is out of this world. He makes mistakes of it himself. It's no wonder he's been in biz for so long. read more

Robert Anthony Jewelers - Tests right in front of you and just a great biz man and jeweler. I trust him completely. Highly recommend. - Jewelry Near Me - Westfield, New Jersey

In the downtown of Westfield, on East Broad Street. I've gone to this jeweler on the corner a few times because the location was convenient for me and no other reason. The jewelry shop is unwelcoming and the owner is rude and unfriendly. The Jeweler didn't even set the correct time on my watch after putting in the new battery. I also brought a ring to be sized and it wasn't polished. He then said his buffing machine was broken and then never called me back when it was repaired. Their customer relations are poor and their selection of jewelry is not impressive. read more

I had a great experience at Robert Anthony Jewelers! I sold a couple of gold chains here and the owner was very efficient and nice. He gave me a VERY fair price- above what others had offered! I'd bring him anything I want to sell in the future as he was very fair and professional. Lots of beautiful stuff in the store too- great, simple every day jewelry and more ornate pieces as well. read more

I dropped off 5 watches to get new batteries with one needing 2 links added to band. I got charged $100 - he didn't add the links to the watch and added gaskets without calling me and telling me the watches needed additional parts. Total rip off. Only went here because Gordin down the street was on vacation. Never again. read more

Jeweler promised something he could not deliver and then berated me and told me he doesn't need my money when I asked for a full refund. Very disappointing and unpleasant experience. read more

I regret taking my business here. I went to have batteries replaced on 3 watches. The guy at the counter was unfriendly and standoffish. He didn't tell me the price and told me it would take 3 days. After 4 days and not hearing from them, I called and they said it wouldn't be ready for another day. For watch batteries? Most places will do that work while you wait for maybe 10-15 minutes. Then when I finally just went to pick up the watches (without ever hearing from them) they said it would be $48 dollars. A completely absurd price for something so simple. What a scam. They guys are true con artists and have no place running a business like this in westfield. Don't bother going here. There's a much better place right up the street. read more

I've used this jeweler to repair my watch and to resize a diamond ring. Such a wonderful experience. Super honest and services are done in house. read more

George is an absolute pleasure to work with. His pieces are so beautiful. He helped me pick out a ring for my mother's 60th birthday. She was so happy and the quality is incredible! We also shopped there for my nieces baptism, he made the most adorable engraved bracelet & diamond necklace. So happy with his service. read more

I write this review with a heavy heart because I really wanted to love this piece :( I saw the advertisement outside the store that this establishment could reproduce any favorite piece. I walked in and showed the jeweler the piece I wanted duplicated and he said he could do it. That was it! When I returned to pick up the piece, it looked nothing like the original, it was missing a second promised diamond and there was a spelling mistake in the engraving. Furthermore, I asked him why the lettering looked nothing like the original. He said that would require casting. I asked him why he didn't explain that to me when I asked him if he could duplicate my piece. He said it was " a mis communication." Actually, there was no communication. I told him that a professional jeweler would have explained that to me and that I wanted a full refund. He did fully Refund my money, but not before berating me and telling me he has never been called unprofessional in his entire 57 years of business, and that he doesn't need my money. In summary, I could not recommend this jeweler. My experience was disappointing and unpleasant. read more

This jewelry store is AMAZING!!! The owners are the only ones that work there, Mona and George. They are amazing, they know what they are talking about, they are very friendly and helpful. They have been in the jewelry business for 40 years. If they do not have what you are looking for they will make it for you. I had a necklace made for me and it was impeccable. They can even make men's jewelry. They also do jewelry repair, I originally went into have a tennis bracelet shortened and george made earrings for me out of the extra links. OVERALL AMAZING. I used to go into NYC to get my jewelry, but now I am only coming here. read more

I never write reviews but I couldn't let this go. I have been a customer for years. I have purchased several pieces of jewelry from George. Today, I went in to purchase earrings and George was nasty, rude, obnoxius. It was like I was speaking with a completely different person. He appeared to be angry because my son didn't buy an engagement ring from him. I won't be going back!! read more

No refunds or exchanges at this place. So, if you have a picky special someone in your life don't shop here. Only store credit for their broken jewelry when you try to bring it back. read more

As nervous as I already was with the process of proposing to my girlfriend, George and Mona, the owners made buying the actually engagement ring very pleasant and VERY EASY and NON-STRESSFUL. I had no idea how to buy a diamond what qualities are important and which would best result in a BEAUTIFUL ring WITH-IN my budget. I originally started shopping around at the malls diamond dealers such as ones in jersey gardens and Woodbridge center while they had a huge selection of rings I felt so much pressure to buy even though I told them I was shopping around I was constantly haggled. One day I was interviewing for a job in Westfield and I decided to walk into their store and the rest is history. They educated me on the different types of characteristics,of diamonds with charts and pictures of diamonds. Picking the stone became very simple. George and Mona are very honest and upfront and do not pressure you into making a purchase. I went to them 4 times in the next 2 months and they always called me by my first name. I had a picture of a ring from the internet that I wanted, George was able to replicate it point for point and even made it look better. I had given them a firm number of how much I wanted to spend and they more than met my expectations. I felt I was very involved in the entire ring making process, I was given a range of stones to pick from all certified, was shown a wax up of the ring which George and I designed together which allowed me to change anything that I didn't like. The main stone came with GIA certificate of authenticity and a free appraisal for insurance purposes. Even more important the ring was a huge HIT among all our friends and family. I would never shop at another jeweler for my future wife's anniversary gifts!!!!!! read more

Had the best experience with George putting a halo on my engagement ring. It's gorgeous, the price was so reasonable, and George is so professional and lovely to work with. I will be going back here for years to come!!! Happy to give someone as wonderful as him the business! read more

I just had the worst experience and interaction with the owner here. I came in to chat with him about getting my wedding rings resized. I mentioned that there was a lazer inscribed identification number in the diamond, as there are with many engagement ring diamonds. He couldn't find it with the magnifying glass. I mentioned that I remembered a special microscope that the jeweler had used to view the number. He didn't know what I was talking about. I called my husband to see if he could explain it to the owner, and still the guy was clueless. I said that it didn't matter, because I knew the number was there and that I could view it later to make sure the number was the same. The inscribed unique ID numbers are there so that you know that the same diamond remains in your ring after getting work done on it. Anyway, the owner refused to take my rings for resizing, saying that he didn't want to be blamed for anything. He said I would have to come back at 5pm on another day (with my two kids!) to watch him do the work to make sure he didn't steal the diamond. WHAT? I explained that the fact that he couldn't find the lazer number didn't matter, because I knew it was there and what it was, so I could check later after the work. He refused. At this point, I didn't want him to work on my rings anyway! Awful vibe. My sweet little daughter was smiling at him too and he didn't even acknowledge her presence. He struck me as unfriendly. Luckily, when I went to a nearby jeweler, that owner knew immediately what I was talking about with the lazer ID number. He said that most large diamonds have it and that you needed a blue-light microscope to see it. He had one in the back. No big deal. He was super nice and smiled at and talked to my little girl too. Once he completes the work on my rings, I'll review that establishment. Thank goodness for local choices... read more

Quality service and Quality diamonds! An ENGAGEMENT is an important event, and I would not go anywhere for this event. Growing up in the Livingston/Short Hills area, I did my research and went to a variety of jewelers, but only here did I feel the comfort and quality that matched the nature of the event. I had an idea as to how I wanted the diamond and the setting to look, and George and Mona were able to accommodate my requests by making me a CUSTOM setting. They even did a wax up for me so I could see how it would look before they finalized the ring. When it came to the diamond they were so patient with me (i'm super picky), allowing me to be 100% satisfied with my diamond before I selected one. They educated me on everything I need to know about choosing the best diamond and setting. George and Mona are so professional, yet it feels like you are buying the ring from your own mother and father. It was such a great experience I went back here to purchase my WEDDING BANDS! read more

Two things in life that are hard to find: an honest mechanic and an honest jeweler. George at Robert Anthony is the most honest person you'll meet. He truly cares about getting a good deal for his customer and goes the extra mile. He's got a great selection, cares about customer satisfaction, and if he doesn't have what you want, he can certainly make it happen. I have found a jeweler for life. read more

I came here to fix a part of my ring that came unsoldered. I first visited Alders Jewelers, but they told me that their specialist that could do the repair was out of town. Since I was in a rush, I went to Robert Anthony Jewelers. I was told the repair would be approximately $30, and would be available in a few days. I told him that I was flying out in 4 days, and would need it before then. After 3 days, I phoned in to see if it was ready. He said it wasn't but would work on it right away. About 15 minutes later, he calls to say that he finished the fix. I drove over right away, but when I examined the ring, I found an extremely poor soldering job. Essentially, he had just put a glob of gold and smoothed it over, not taking care that the sides were obviously uneven. When I complained, he tried to make them more similar, but the result was an asymmetrical job. Overall, they had affordable prices, but lacked of attention to detail. read more