No insurance, you'll be turned away. If you do have it, they'll charge insurance, not disclosing the cost. The medical industry is very Frustrating. read more

Care from nursing staff was amazing. I am appalled at the lack of concern from Dr. Zhou, Dr. Gamboa and Michelle the NP. I am so disappointed that their responses to questions lacked any caring or compassion. Complaints of increased pain went unanswered or told " part of it," I would never, ever recommend them. Having never gone there before, I was caring for a relative, am horrified that these are the doctors we have here locally. The lack of listening to the patient was hard to listen to each visit. Our last visit was enough for me. I would have walked out but my relative believed they would live so much longer because of treatments. The nurses and lab staff are wonderful and get all AAAA+++++ Otherwise I recommend to stay away. read more

Scheduling team is extremely rude. Never alerted me until 1 hour before appointment of blood tests I needed done which I needed to fast for. Seek care elsewhere if you can. read more

This post is not to take away anyone's hope, for many have been helped or cured. And this is not about the compassion and quality of care the staff shown my father and my family. The receptionists, nurses, and RAD techs treated my father with such genuine kindness, and we are so grateful. This post is about the Cancer Center Doctors that give false hope and the administrative staff that made a broken system. This post is about how they both pressured my father and family to receive treatment that took his dignity, quality & quantity of life. This is a warning and wish that no one else goes through what we went through. My parents went from living in a car with my four eldest siblings, working in the fields to starting a small business, and worked their way up to middle-class status. They worked hard all their lives, an example of The American Dream of overcoming hardship to provide a better life for our family. My father was diagnosed with glioblastoma that has a 10% chance of survival of 5 yrs and an average death rate of 10-18 months after diagnosis. The surgery to remove the tumor that already reached both sides of his brain would mean loss of essential motor functions. We were referred to the Tri-Cities Cancer Center. My parents walked into that appointment, ready to decline cancer treatment, and were focused on pain and comfort management. They heard stories of many dying from treatments. The Doctor stated he was confident that he could give my Dad 5yrs. Our assigned cancer "team" knew that we racked up many bills in emergency room services, a biopsy procedure, and hospitalization costs. That my father had no insurance, looked at his brown face, and generic Mexican name and assumed that he and my family were poor. They said that the treatment would be free if he chose to fight this cancer. How can someone facing their mortality say no to that? With no cost, why not try and fight? With a family torn on what to do, we respected and supported my Dad's decision to start chemo and radiation therapy. The first few weeks went well, but he eventually declined at a fast rate from the side effects of treatment. The last two weeks had many emergency room visits, and we feared that he wouldn't survive. After the first round of treatments, the results showed that the cancerous tumor had continued to grow. They recommended doubling the dose. After we declined, even after hearing our concerns, they seemed desperate for my Dad to continue cancer therapy. They even said by coming in once a week for treatment that it would still be effective, which conflicted with their earlier insistence of consistent daily chemo and radiation. The treatments took away our chance to make lasting memories. Our family had already pooled in money (before diagnosis) for the opportunity to take him to see his favorite band in concert for his birthday. He was too sick from the chemo. We had others encourage travel to his favorite places as a family. We stayed for him to "fight." When they saw we would not budge on our decision, we later received a phone call. The Cancer Center looked into my parent's taxes. The Center saw material wealth and not their debts. They were going to charge my parents the full cost of treatments that ranged somewhere in the $100,000s. In the emotion of everything, we realized we stupidly took them for their word and did not have anything about their promise of free treatment in writing. We were blind-sighted that a doctor with a care team that seemed to care truly could lie to us with multiple witnesses. After much back and forth, the Center agreed to lower the bill to $80,000 something dollars. My mother had already sold items and used up their savings to pay for the growing medical bills. She stopped working to help care for my father at home as a family. She did not have the means, mental state, or the time to fight this legally. He is now gone, and that monthly bill is just salt on the wound that he is gone. And she began to work again to recoup a fraction of what they worked for her retirement. Grief and bruised prides, our family, will be ok. We recognize that they're those that suffer more in this world. Cancer is horrible; worse is knowing that the Cancer Center is just another business that preys on hopes of survival. We know that it was cancer that killed him. What hurts is that he suffered more than he had to. That he missed out on so much because of the toll killing the cancer was killing him too. Please do your research and look for a true non-profit like Knights of Columbus. They provide a hospital/ medical equipment borrow program. This program allowed my family to be able to care for my father until his peaceful death at home. I will never donate to a Cancer non-profit again. I am sure they do more good than bad. I genuinely hope our experience is unique. Thank you if you took the time to read. read more

I have non Hodgkin's lymphoma. Dr Chou ordered up 12 radiation treatments for me. Today I had the 6th one. They have an excellent staff that has been very dedicated in making me feel comfortable even tho I weigh 516 lbs and have much difficulty laying on my stomach. They are are very professional and have taken very good care of me up to this point. God Bless them all ! read more

Tri-Cities Cancer Center - Oncologist Near Me - Kennewick, Washington

You don't need to go to Seattle to get state-of-the-art cancer treatment. It doesn't matter what your age is (but if you're under 21 they'll send you to Seattle for pediatrics). I was treated here for Hodgkins Lymphoma back in 2006 and 2007 when I was 23. The staff is fantastic and super friendly. Whenever I am back in the Tri-Cities for a visit, I usually swing by the cancer center to say hello to everyone. I owe these people my life! read more

My wife had breast cancer in 2012 and we received all the treatment here in the Tri Cites and it could not have been better. Yes, I checked out other options in Spokane and Seattle. After talking to my doctor friend from Kadlec , he said that if his wife had cancer he would use the services here... That was good enough for me and it could not have been better. The surgeon was first class (Harvard Trained), the chemo treatments were monitored carefully and the staff was excellent. The plastic surgeon was top notch as well. If anyone needs specifics I am happy to help.. P.S. I read the bad review and its unfortunate but every person is different. I don't put any weight on the review, other than its just an opinion. read more

First off, the Cancer Center is in the same building as the Columbia Basin Hematology & Oncology which is now Kadlec Hematology & Oncology. The cancer center I know does not offer chemotherapy, although I did receive treatment from Dr. Gamboa. I highly recommend both institutions. I was diagnosed in 2013 with inflammatory breast cancer, stage 3. I was again diagnosed in 2017 with kidney cancer. Throughout, I was treated with dignity and respect. I felt like I mattered as a person, a patient, a a family member. Dr. Gamboa and Michelle Froh, his PA, have been absolutely phenomenal in regards to my care from the beginning. I believe, had I been in Montana, the rare inflammatory cancer would not have been noticed as quickly and my results would have been much different. Throughout my care, the Cancer Center helped me through a nurse navigator, supplied a research library, had wigs, drain cami"s, nutritional advice, got me on state insurance, paid for my mammogram, guided me to other services in my area, supported me unconditionally, gave me reasons to participate in life outside of cancer, and gave me lifelong friends I will always cherish. When it came to my medical care, they encouraged me to always let my doctors know when I felt something was off. They supported my doctors and helped me with questions to ask while I learned what I could about the disease, my care, and my recovery. Never once have I been left feeling as though I was a number or had been written off. I went to Seattle for my kidney cancer because at the time the surgery my doctors recommended was not available here. Now it is. I will always recommend the services we have in this area because of the way I've been treated. We are extremely lucky services here in most cases would rival care from anywhere. read more

The Tri Cities Cancer Center and Dr. Guy Jones are fabulous. I really do believe they are world class. Dr. Jones was my radiation oncologist after I had a malignant brain tumor removed. He clearly explained what the treatments would be like and why they were going to be beneficial for my specific kind of tumor. He was patient, kind and informative. He was so upbeat and solidly sunny every time I saw him. The radiation techs and nurses were the same. Everyone was so great. I got kind, compassionate care. I would recommend Dr. Jones to anyone. read more

I was at this center very unimpressed, they broke patent confidentiality! BADLY... The doc and a nurse talked about another patent in our room and then logged into that patents account in front of me (in our exam room) talked more about this patent, when the doc got done he was so confused he had no clue what he was doing with us from then on out. we left never to return again. if you have cancer go to NORTH STAR IN YAKIMA. read more