I can't count how many times I've been to this location and found something only to see that it has…read morea 'sold' tag on it from 6-8 weeks ago. Store policy is that items have to be picked up within 7 days. That only applies if you aren't a friend or family I guess. Poor management and the good ole girl system will be the downfall of this location.

Do NOT go to this store. EVER. Sure they have lots of good furniture at good prices, but whatever…read moreyou do, DO NOT let them try to fit your purchases into your vehicle if you don't have a truck. On 11/19/22 at 2:17 PM, I stopped by this store to purchase a massage chair for my office set up. It cost me $109.50. I have a standard sized car. It's a KIA that fits 4 people. My car did not have the space to fit this massage chair. So they try to fit it in my trunk. They had trouble doing that and had to strap it down so it could safely be transported home. In the process of doing that, they straight up BROKE the hatch to my trunk. It wasn't until I got the massage chair home and got it out that I realized my trunk would no longer shut. You have no IDEA what I had to go through to get it fixed... When I was at home, I had to use a CEMENT BLOCK to keep the trunk shut because it was raining on a few days. After WEEKS of having to deal with this inconvience because of this stores incompancy I finally went to the KIA Dealership on 12/8/22 to get it repaired... Because of them, I was saddled with a bill of $216.06 for repairs/labor and a new hatch. This does NOT include the $45 I spent to get a rental car, or what it cost to fill up the tank before returning. Prior to this, I went back to this store to try to get them to fix the hatch because this was THEIR FAULT. Not only could they NOT repair it, they also tried to play it off like breaking my hatch wasn't their fault. So not only did I pay over $100 for the chair, but I ended up paying for effectively DOUBLE for the repairs to my car. I WILL NOT take this lying down. This business WILL accept responsiblity for their actions by footing this massive bill or I WILL press charges. Until then, enjoy this bad review on this business. I want everyone to know what this business did to me. If this company wants to foot the bill in full, I would be happy to review this negative review. But until then, this reviews stays.

Great furniture and great to work with. Lots of options for ordering additional items as well.read more

Wow! I needed a new office chair and didn't want to buy a $500 chair from a box store or online as…read moreI have been burned before. Typically, with online, you get questionable quality and box stores are not great quality or super cheap or super expensive. Enter Budget Office Furniture! There are three rooms, entrance with new, upstairs with a combo of new and used and then the used room. Need a new or used desk? Check. Need a conference table? Check. Bookcases, filing cabinets, office chairs, tables, credenzas, hutches and so much more. If there is something that needs to come from a catalogue or custom pieces, they have that covered. Need modular office furniture? Got that too. Great customer service, great prices on used furniture and good prices on new and custom office furniture. If you have a home office, think about upgrading to actual office furniture instead of IKEA or box store/online. I will have to rent a truck to get a couple of pieces I need to actually have a home office since I am a remote worker, need good furniture and have a professional feel.

Service and staff were exceptional in helping us get the best value for the brand furniture pieces…read morewe selected. We are in Mississippi but order all of our furnishings by phone with Walter and he never disappoints. They also have a shipper that was able to ship pieces from across the country for the best value. We have bought a lot of furniture over the years and Lenoir Empire Furniture in Johnson TN has been very reliable and we highly recommend.

I am very disappointed in the service I received from Lenoir.  I am 81 years old and I have…read morepurchased several items from Lenoir over the years.  I purchased a sofa that was delivered during the height of the Pandemic.  The delivery drivers were not educated on the product and did not know how to bring the sofa through a standard size front door.  A panel should have been removed to allow the sofa to fit through the door.  Instead of removing the panel, they jammed the sofa through my door and damaged my door and tore the fabric on the sofa.  Lenoir initially indicated they would fix the problem (although at first that made light of the problem and acted like it was nothing).  After almost 9 months of complaining by me, they had the manufacturer send me material that may match the sofa.  However, Lenoir is not sending someone to repair the sofa with the fabric.  It is very disappointing that (i) they use delivery agents that are not educated on the product causing damage to my home and the product and (ii) they refuse to make thing right with a longstanding customer.

Great choice for Us. Wonderful customer service and great prices . We bought new living room…read morefurniture, two end tables, one coffee table, and dining room table and chairs. High quality.

Please beware of shopping here we bought a power recliner last year - motor went out after about…read more1st 6 months of use - we had to put a new motor on ourselves and it lasted about a month and broke again - have waited almost 2 months and still no solution on the item - they do not stand behind their furniture - also very non responsive to returning phone calls - not happy

The product selected was one where the furniture company had stock in their warehouse; a mere…read moreninety miles away. With the purchase agreement and deposit completed, the delivery date was somewhat vague, supposedly due to the problems of finding drivers during the Covid pandemic. After nearly a month of waiting patiently, a message was sent to the company office where the salesperson and sales manager changed their story. The 'new' timeline was written in a return email as reading; "we're at the mercy of the delivery company and don't have a delivery date, but as soon as we get the product we'll give you a call." In essence, there's a serious breakdown in communications as the sales person clearly indicated 'by the end of the week with the sales manager waving the 'we're at the mercy' flag which is a contradiction of points in their own ranks. Sorry folks, I now don't trust anything coming from their mouth's and wouldn't trust the lot if their tongues were bank stamped. The old saying goes; "If a company uses an I'm sorry excuse, they're a sorry excuse for a company." This seems to be the case for Kaiser; as I've read other such reviews on the internet. No more business through their organization. Period.

I've purchased several pieces of living room furniture at Kiser's in the past year. After going in…read moreseveral times last month, I decided on dining room furniture and a bed. I called twice and left messages both times. The lady who answered the phone told me she gave the salesperson my contact details. No response either time. I cannot help but think I was deliberately ignored. After one full week with no call back, I bought furniture elsewhere. I am not impressed.

TLDR: Try this place first! The deal we got was unbelievable…read more My wife and I were in need of a bed for our new apartment. We loved our name brand mattress that we'd worn in far too much. I wanted something big for our new big master bedroom, but couldn't afford a big name like we'd gotten last time. I went to Mattress Outlet for the sole purpose of trying a few out just to see what we liked. So I could go home and order a cheap one online knowing the type we were then looking for. Once we walked in Chris greeted us immediately. He was super friendly and listened to my spiel about our situation. I really wanted something bigger and more supportive of my back. I never dreamed we'd be able to afford a mattress from a local store. He had us lie down on his current manufacturer's closeout deal. It just so happened to be exactly what I was looking for! The price was amazing. I went home and looked up the mattress as I knew the brand wasn't cheap (same brand as our beloved old one). I was amazed to find out we had received a 75% discount on an amazing orthopedic mattress! The (free) delivery came from Chris's daughter and her fiancé. They were just as kind as he was and very efficient. It was clear this wasn't their first rodeo. They got our brand new California King mattress setup on our second floor just minutes after arriving. I can't stress enough just how much I appreciate Chris and his family. It's been a few weeks now and my back has never felt better. I know this is a long review, but it's because I can't thank them enough. I'm not getting paid to write this and I'm not a family friend, just a local cheapskate that couldn't be happier! I'm so glad that we stopped in here first, before just ordering something online. Thank you so much Chris!

I can't say enough about . I got my mattress swiftly, just as he said I would, super comfortable,…read moreand he's one of the few that I find to give great and does what he says. Thanks, Chris.

I Got there & David Chase Locked the door at early time he was really rude I would not try this…read moreAntique Shop.

Great merchandise at very reasonable prices. This shop has REAL antiques not junk. The prices are…read morecomparable with eBAY. Staff is very helpful and friendly.