First visit for a cleaning. Never again. Was advised that dentist was authorized provider (asked…read moretwice) and he was not. Initial visits were $500 each. Loaded us with additional xrays and did not explain that it was all running up the tab. Cleaning was good, no problem with dentist, just the total bills and misinformation on authorized provider which led to excessive out of pocket. Note: office manager did adjust bills for the dentist portion. For two people we are still out $700.

My dentist retired and I was looking for a dentist my husband goes to Ridgeview and he told me how…read morepleased he was there. I called and was given an appointment with Gracie. Gracie is my hygienist and when I had my teeth cleaned the first time by her, I was amazed, she took her time, gave me a very thorough cleaning unlike I had ever had. She then checked ever tooth and my gums for any receding which was a first for me! She answers questions and is very knowledgeabl. There is a huge tv-monitor hanging from the ceiling and there is always something interesting showing and it is very relaxing. Dr. Trey Lunsford is my dentist and he is so nice, explains everything and answers any questions that you have and takes his time with you. The ladies at the front desk are very nice and always ready to help and if you need anything and they have to return your call, they are very prompt in doing so. I can't say enough good things about this dentistry , in my opinion, they are the best. Patricia Gerard

Urgent care, had a bracket come off while I was out of town to visit with granddaughter in…read moreLimestone, TN. Granddaughter had her braces put on the same week I got braces. So I called her Orthodontist (Local Orthodontist). The receptionist said they were booked for the day. I told her that I could wait a few days or week, they said they were not going to be able to help me. My granddaughters mother called Bradshaw and Hathaway, who were able to get me an appointment for 1:00 that same afternoon. Staff were very friendly and accommodating. Dr. Daniel Bradshaw came in and took care of me personally, I was so thankful. He did not charge me anything.He said, if you have any more problems, give me a call, that he hoped that another Orthodontist would take care of his patients on vacation. This is the kind of care and service that should be priority one in finding an Orthodontist.

I highly recommend this office. I love my new smile. The doctor and his staff were friendly and…read morethey listened to me.

Uppity help outrageous costs. Cost over $200 for cleaning and X-ray of 4 implanted teeth. Couldn't…read moreeven get the x-rays because of small mouth

Dr. Ratliff replaced an extremely old crown for me a few months ago. In my opinion, it's the best…read morecrown I've ever had. The doctor is very precise and thorough and the work he does is always impeccable. I requested an extra visit this week to discuss some concerns with my new hard night guard and as always, Dr Ratliff provided the best care and put my mind at ease. The staff is kind and welcoming and the cost is always affordable. After moving across country I was so happy to have found Sunset Dental several years ago. Best dental office in east TN!

On May 21st at 2:45pm I called to get an estimate on a mouth guard for by wife. The receptionist…read moretold me the cost would be 400 dollars. I then asked nicely if she could describe their product and what made it special to justify the cost. I told her I wanted to compare it with a less expensive mouth guard product I had purchased from another dentist. While she was describing their product she started to speak in a smart aleck tone. I told her that she was not be very professional speaking like that. Her response was telling me that I should just buy the mouth guard from the other dentist and then hung up.

Dr. Thomas is indeed a good man. When I moved my family to the area, I looked around quite a bit to…read morefind a dentist I could trust to look after me and my entire family. It can be very hard to get an appointment with any dentist in less than six months, but I went in for a cleaning on short notice due to a cancellation. Then, he arranged for his staff to come in a for a few extra hours the following week so he could see my wife and three kids. He and his staff have been great, even helping sort out some weirdness with insurance sending checks to me instead of to them. One review of one star here is not a basis whereby anyone makes a decision. Grace Dental has a five star average with over 600 reviews over on Google. That's the real story, not a review that frankly, I find suspect in its description. There has to be some other thing going on there. (She even says she had been going to Dr. Thomas for years.) I'm adding mine because Grace Dental doesn't deserve the rating shown on Yelp right now. I give them an enthusiastic thumbs up.

The dental care and cleaning are what you would expect. The dentist and his staff let me know very…read moreearly gay patients were not welcome. I have run into this in the area medical community before but still in this day and time it is very disappointing and concerning. Enlisting his hygienists to push me out was beyond excuse. Next time mr. dentist please just tell your patients plainly to go elsewhere.

Hello, I went to Frank Merendinos office for a few years. The last time I went to get work done on…read moremy teeth. They broke a dental tool off in my mouth that almost went down my throat. The little Hobbit then decided to send me a bill for 510 after Riding my INSURANCE!!! for his services. It was understood that I owed nothing when I left his office for tool incident. He is a fraud that I would advise anyone to BEWARE OF HIS SERVICES!!! Thanks for reading my review and God Bless. Bobby B.

Im a senior citizen who has never ever liked going a dentist office. I can now say without a doubt…read morethat I no longer have any fears. Dr. Jake and the staff are wonderful. Understand my aprehensions and took their time with me. I can whole hardedly recommend this office. I have my smile back thanks to this fine team!!!

The dentist is average, at best. The extractions went as planned which is a basic routine for all…read moredentists. The alarms went off when the dentist had a very difficult time with the partial dentures. The product was so miserable, the option of going without them often crossed my mind. Adding to the review, the dentist was supplied with a copy of a full mouth xray; taken while in the hospital. When asked to review the xray for some needed dental work, the dentist never looked at them. I had to retrieve them from his office staff ( which seems to have a very high turnover rate ); with no apologies nor reason for not taking care of a return patient. Never again. Avoid this place like the plague. Fore warned is fair warned.

Dr. Patel filled a cavity for me in my front tooth. She was amazing. I have severe medical anxiety…read moreand don't like any type of medicine. She filled the cavity for me with the request that no numbing agent was used. She gave me a break when I needed one and allowed my husband to come back only because I couldn't calm down. I went to Blue Plum dental, who kicked me out due to my anxiety. So, I chose to go to Johnson City Dental instead, knowing my insurance wouldn't cover their services. Dr. Patel took care of my health even when it was hard on her. She did the same for husband who has had to have 2 tooth extractions due to a broken tooth. I would gladly choose to pay 100% out of pocket to go here than somewhere that accepts my insurance.

The office staff and Dentist are super friendly and did an amazing job. They are very thorough and…read moregive great recommendation's, I would definitely book an appointment with them!

We recently moved to the area and needed a new dentist. Himelwright Dentistry was recommended and…read morewe are very pleased. General Cleanings: I had the best cleaning I have had in years. Not only did the person work hard at removing plaque, etc., but they used a baking soda solution for the polishing that made my teeth whiter than they had been in years. Other: I am now in the process of getting a crown on a tooth. The first visit was very good and the temporary crown is already resolving my issue. I can only expect the permanent crown to be better.

The team is incredible!!! They are so attentive and thoughtful. They remember details about my past…read moresurgeries and issues I had before I came To the practice as a patient. They are kind, detail Oriented, and gentle. I actually enjoy going to the dentist!!