At the onset the receptionist was less than friendly. Wow! Music blaring and couldn't have a…read moreconvo. I asked to turn it down and the look I received was ridiculous. She never did turn it down. So rude! All of this before even seeing the doctor.

Dr. McKay was the kindest and his quality of care was top notch. His office staff is so kind,…read moreespecially Natalie.

Struggled with my blue cross insurance. Had to pay full cash price up front and now waiting weeks…read morefor my insoles. Do not recommend.

Unfortunately at this time I have to report noncompliance with the government's service dog…read moreregulations per ADA. They stated that their 'company policy' does not allow service animals for PTSD which is in direct opposition of the way the law is written. In addition to being confronted at my therapy appointment, I was called later for a lecture and issue was taken over frivolous matters - things that have never been an issue in 15+ years with my EXTREMELY well-behaved service dog. In addition to their unlawful policy, I feel harassed and discriminated against; the opposite of what a patient would hope to experience when needing injury care. https://www.ada.gov/resources/service-animals-2010-requirements/

I must say Dr Carter made what I knew was going to be a painful procedure a truly PAINFREE event…read more Thank you Dr for your professionalism and kindness.

Came to Doctor Carter with a nervous 11-year-old, walked out with a smiling 11-year-old excited…read moreabout how much more comfortable her foot felt in her shoe. This doctor knows what he is doing and does it with a smile on his face. We had been going to dermatologists to treat nonissues and all they could recommend was to completely remove a nail. Dr. Carter explained why removing the nail was a bad idea and showed us how to care for it, he even looked at my Amazon search to make sure I was adding the right stuff to my cart. Also, big shout out to Julie at the front desk. She performs her tasks with the same positive attitude as the Doctor. Great place to visit!

Wait time, I had an appointment at 11:00 here it is almost 12.so they might need to hire more help…read moreor staff or something..but it's ridiculous.

I would have lost my foot if it wasn't for this amazing surgeon. Our motorcycle went down~ peg tore…read moreinto my foot and drug it along the pavement. Then I walked an entire block on it out of shock. By the time this man got to my foot in the E.R. It needed to be scraped clean inside and out, pinned back together. It took four separate surgeries. I am NOT a nice patient under any medications. He was always always more than kind. His surgery was as good as it could get. Most football players do not recover as fast as I have from this and mine was about as bad as it could get. Had an open fracture, busted all metatarsals. Miraculously I am already walking. My accident was August 10th. I have been walking since September 19th!! He is an AWESOME surgeon!!! Even better person! More than recommend!! He goes out of his way for his patients. Even us riled and wild ones. I will never be able to truly thank him enough!

BEWARE! He didn't even do an Xray of my foot prior to surgery so he didn't take care of all that…read morewas wrong! After months of continued pain, I had to have an entire rebuild of my foot surgery to correct what he messed up plus fix what he ignored!! In total I was in a cast and boot for a year! I lost thousands of dollars in wages, couldn't work out, he ruined my life for 12 months!! Did you know he was fired from Trios hospital? Gee, I wonder why?

Very kind. Professional. Great staff. Seems committed and goes the extra mile. Has really worked…read morehard to help my family member

Dr Vangorkum is one of the best people and he provides a caring service to his community. He is…read morethorough. He genuinely cares. The ladies in the office are very helpful as well. Dr Vangorkum came to see me while I was in the hospital and did my wound care there. He was very helpful.

I absolutely adore Kourtney Jones! Every time that I go in, she is friendly and super respectful. I…read morehave referred several patients to her because of her ability to listen and care, mostly because her attitude with Women's health is above and beyond! I have even referred my family members to het.

From the moment I made my appointment through having an ultrasound, a biopsy and ultimately an…read moreabdominal hysterectomy, I have been treated so well by Dr. Lorenzo, his staff and the ultrasound tech. As someone who has never given birth, I was nervous for every procedure. Dr. Lorenzo explained things to me in a way I could understand and offered multiple options to me, not pushing any particular one on me. My surgery was August 2025 and I have felt like a new woman ever since, iron anemia is now cured. His office staff and assistants are amazing and the hospital staff where the surgery was performed also spoke highly of him. My abdominal scar healed so good. Without a doubt I would highly recommend. I traveled from Yakima to see him and have the procedures performed. Definitely worth it.

I cannot say enough good things about my experience with Nicolette. From the very first…read moreappointment, she made me feel heard, respected, and cared for -- not just as a patient, but as a person. Her knowledge and calm confidence gave me so much peace, and her compassion carried me through the hardest moments. She took the time to explain every step, answer every question (even the late-night ones!), and make sure my birth plan was respected while also keeping my safety and my baby's safety the top priority. Best midwife ever!

Dr Logston delivered my son via c section and was very kind, compassionate and considerate…read morethroughout my entire pregnancy. I felt comfortable asking him questions and he really took the time to answer them and not just push me through the office. He was at the hospital daily after my surgery and was willing and able to answer all questions and concerns. I found him to be efficient, polite and also competent. I would highly recommend him as an ONGYN in Tri cities if anyone is looking for care.