Tri-Cities Soccer Association known as TCSA located in St. Charles, Illinois is NOT run well on the RECREATIONAL side nor on the TRAVEL side. Unethical refund policy and questionable standards. Very rude staff. read more

This club has an awful culture. The parents are aggressive and have poor behavior on the sidelines. I watched a parent get kicked off the field during a game, only to approach the other coach in a threatening manner. This was all tolerated by the coach, who was also reprimanded by the referee. This was a preteen girls' match. read more

Wow I can't get over how disappointed I am with them. My daughter has played on the same team with her classmates for four seasons now. I am a single mom and don't always have an extra $100. I did sign her up before the deadline tho. So I get a text from the coaches wife saying my daughter was not on his roster. I emailed tcsa right away. Then some random coach emails me saying my daughter was on his team. His practices are in south mill creek and on Wednesdays when my daughter already has Awana on Wednesdays. Her old practice is close to my house. I called I emailed and got nothing but snarky emails back from Lynn. I called Mark the manager and emailed him with no response. After many attempts finally got a hold of the president who was very rude as well. I asked for a refund for the fall to put towards the spring season to hold her spot on her old team and they said no refunds! So if I don't want to lose out on $100 I need to exhaust my daughter on Wednesdays. She now will have school, after school program, soccer then Awana. I was also told 5 other members of her old team were on the new team and guess what!!!!??? We went to the game yesterday and we didn't know a single person on the team and the teams are in Wayne! My mind is blown by their lack of customer service. They should make something on their website when you sign them up saying, " old team is full do you want to continue." I would've said hell No and saved myself the $100. I wish there was another soccer organization around here. read more

The program itself is okay if you end up with a decent parent volunteer to coach but that is luck of the draw. Our daughter has had had both a screaming maniac coach and a coach that over coddles. Also, If you call the tricities office be prepared to deal with snarky women who have very poor customer service skills. read more

I've had 3 kids in the recreation program for years. For the price, it is a great program with 1 or 2 practices a week and a game on Sat. Coaches at the recreation level are parent volunteers, so unless you volunteer to coach, you get what you get. We've lucked out and had great coaches. If you like the team your child plays with, you need to keep them signed up for both fall and spring season - and sign up early or you may lose your spot on the team. My boys play football in the fall (no soccer) so they get a new team every year they play in the spring. There are usually a couple kids from their school on the team, and they've been able meet new kids from around town, which has been great as they head into middle school and already have friends from the other grade schools. My daughter plays fall & spring so she has had the same coach for several years. ( Again, sign up early or you'll lose your spot!) It's a program with hundreds of kids, so individual requests are naturally difficult to accommodate. Office staff is not warm & fuzzy, but they get the job done. read more